anybody shop at tower records?

[dave240sx]

I bought a DVD for my dad for christmas at Tower Records.  Then 20 MIN later  I found a Lord of the Rings Calender for his desk.  He like this much better I think.  So I went back to Tower records and asked to get a refund.  NO!! They won't give cash refunds for anything .  You get a stupid store credit.  Has anybody got a cash refund from tower records?  If so Tell me cause I really feel like calling the manager and just reeming the hell out of him.  Even though I know it's not his fault.  I might just send a letter the the main office.  I think it is crazy not to give cash refunds for anything.  If it was open then it would be a different story but it wasn't.  

-Dave-

[Natty]

You did have your recepit right?
How did you pay?
Jeff

[xS1LV1Ax]

1-800-ASK-TOWER
*I think that is the number

...just explain the situation and complain. The customer is always right,.....right? Well just try that. It can't hurt.

[Kid Zelda]

Take your store credit, buy a pack of gum (winter fresh) then get the ALL &nbsp;the change. &nbsp;<img src="http://www.zilvia.net/f/iB_html/non-cgi/emoticons/wink.gif" border="0" valign="absmiddle" alt=';)'>
<img src="http://www.zilvia.net/f/iB_html/non-cgi/emoticons/sly.gif" border="0" valign="absmiddle" alt=':sly:'>

[Is that a ???]

I have to agree with James <img src="http://www.zilvia.net/f/iB_html/non-cgi/emoticons/thumbs-up.gif" border="0" valign="absmiddle" alt=':thumbsup:'> . Thats what I would do.

[dave240sx]

yeah I had my receipt.

You get a store credit on a card and you don't get money back.

</span><table border="0" align="center" width="95%" cellpadding="3" cellspacing="1"><tr><td>Quote </td></tr><tr><td id="QUOTE">1-800-ASK-TOWER</td></tr></table><span id='postcolor'>
I will definately call that. &nbsp;Thanks.