mikeroy420

I'm not 100% sure if this is the right section. Has anyone ever had any issues ordeing from Titanium Fasteners, Titanium Bolts, Titanium Nuts, Dress Up Bolts

I placed an order on Jan 5 and never recieved a response, but my cc was billed for the items. I have sent a couple emails, and never recieved a response. I tried calling a couple times and get the message that Ryan Hampton's mail box is full. He says his name kinda f***ed up, its hard to under stand.

I was just wondering if anyone else had this issue, if so, how did you rectify the problem? I'm gonna call my cc company and see about get the funds back.

Again, sorry if this is the wrong section for this. Mod's please move if nessecary.

STR8 H8N

Ive ordered from them before

it took fooooooorrrreeeeeeevvver

everything is made to order over there

bb4_96

Jan 5 was a week ago today. Be calm. Send an e-mail and be patient. If two weeks goes by and you have no bolts + no response then file a claim with cc. I wouldn't stress after just a week though. Sometimes it takes smaller companies a week just to fill the order.

hockeyrules

I bought the sr20 kit, Ryan is a good guy and you will get your product.

speedfiend

I purchased my set of baller bolts from him. Took him a couple weeks to get everything together but it all came through just fine and I was very pleased. You have to remember sometimes certain size bolts are not available at the time and he has to wait. These are not some special made bolts for us, he is just doing all of the leg work and piecing these kits together for us so if it isn't in stock he has to wait just like we do. Hold out a little longer and Im sure they will come through.
Cameron

mikeroy420

I'm not freakin out, yet. I was just wondering if he has to make or buy them, and if there is a delay in the process. I was not sure how big this company was.

My concern is in the lack of communication and lack of a proper business phone line and answering machine system.

niscur29

Same boat as you but I did get mine this past week. I ordered on 12/30 was billed ASAP but no other form of contact. I called emailed, had a vendor on here (intensepower) check into it for me. 9 days later I got a shipping email and 3 more days I got my bolts.

I ordered the RUCA bolts, drive shaft and rear axles. They look great but I have not put them in yet. All in all I'm happy with the product but the LOC was pretty bad.

On a side note, I did not know he sold complete sr20 bolt kits....kinda pissed at myself cuz I would have spent the 160 bucks to get a new set. Oh well...

satal95

Ordered some bolts just right now. So lets see how long it takes to get them will post up when i receive them

__________________
Signature image exceeds allowable size.

satal95

Just got my confirmation from them will be receiving my items on wed. Will post pics when I receive them

__________________
Signature image exceeds allowable size.

mikeroy420

Still no nuts or bolts from ballerbolts. I have spoken to Ryan twice since my order on Jan 5. It's now Feb 18 and I have nothing from my $300 order. I emailed and and called and said if I dont recieve conformation by monday, I'm contacting my cc company and trying for a refund.

Boo-urns, I really wanted this hardware upgrade, but it will be august at this rate before I recieve it. I want to finish my engine now.

om3ga

Baller bolts kicks major ass, they have great customer service and typically very quick shipping or notification of out of stock items. Ryan is a great guy who knows his stuff really well and will be honest about everything. He is one of very few offering such great quality products and i am very happy that they are available. For when you need the best quality bolts this is the place to go.

-David

florante rea

ryan hooked me up big time, was very helpful. i'll order more bolts from him again.

__________________
fdrea

i need tires

Ryan is awesome, lives about 5miles away from me so my orders get filled a little faster but he still have great service, dont give up on him as he is a good guy!

-Jade

C-unit

I ordered from them and the transaction are smooth. fast shipping.

However, they never respond to their email.lol

To the OP, please be patient since you are in Canada. It does take a bit longer to get there.

florante rea

try cris too if u canceled ur order from ballerbolts.
Dress Up Bolts | Titanium Fasteners for your Engine Bay
he's a lot cheaper.

__________________
fdrea

Fastimport

I know this is an old thread, but.........

Wish the heII that I had done a search on Baller before giving them an order.
11 days after placing an order, and nothing......
Called, during normal business hours, and got a lame azz recording.
Sent them an e-mail, no response.

Monday the credit card payment will get yanked.

Why is the internet full of idiots who think they can list everything, and not stock any of it ??
I would never run my business like that.
These guys are as bad of some of the 'aproved' vendors over on stupidmania.

If you Don't have it, then Don't list it for sale.
Or......
(here is a unique idea)
Put a notice on the page that says 'non-stock' followed by the lead time.

This really pizzes me off.............

mikeroy420

I just got my hardware from there. I ordered it on Jan 5, and received the kit on April 27. He give me abit of a discount, but it still took way to long. They lack in the customer service department as far as phone calls and email response time. But Ryan seems like a half decent guy.

aled

As others have alluded to; I wished I would have searched on here prior to placing my order.
On April 20th, I ordered my S14 Rear Suspension kit, still nothing received.

I payed through paypal and the funds have been taken from account. I also have called a handful of times with the same: 'the mailbox is full,' as well as sent an email soliciting no response.

I'll remain patient for the time being, however communication with the seller is expected yet missing.

XiaoAZN

Ordered April 16th and still nothing...

My account has been charged as well.

240sx2nr95

Placed order on March 5th, still waiting... (steering wheel bolts)

__________________
never enough money…

chinabean

was posted a few hours on fb
Baller Bolts Titanium
At Long Last! The Titanium Steering Bolts are in our possession! We will be burning and polishing over the next couple of days. Thank you to all our customers that kept the faith!

Ryan is a good guy, I've watched him burn bolts and prepare all the titanium stuff he sells by hand - I know he isn't out trying to just take customers money and run off

__________________
Zenki Love - I spray paint my stock 15" hubs teal and rockillest/supreme/obey stickers on my car.

240sx2nr95

You are fantastic! I didn't lose faith, was just becoming irritated at lack of communication. Thank you!

__________________
never enough money…

Catch240

I ordered front suspension bolts from them for my s14. I waited a week and hadn't received my bolts. I shot them an email, and received an almost immediate response.

They had just forgotten to send them out. Shit happens.

I received the bolts 2 days later.

good communication and quality.

blueshark123

i wanna place a order with them but im not sure if i should trust them

chinabean

I want their new bolts they just posted up on fb, but i don't have anything worthy to put em' on

__________________
Zenki Love - I spray paint my stock 15" hubs teal and rockillest/supreme/obey stickers on my car.

blueshark123

placed my order lets see how it goes i ordered titanium burnt washers to match the nuts i have on the struts already and burnt titanium steering wheel bolts

hockeyrules

Baller Bolts is a trust worthy business. I don't understand why everybody can't just be patient, you will get your product and its well worth it.

Strizi

I ordered on 04/01/2011 thats 2 months now and i got nothing.Sending emails writing on his FB wall nothing.Calling is a bit of a problem i'm living in Austria would a little bit pricey.I hope i get my Bolts.

tims05

I ordered rear camber eliminator bolt kit for my s14. Got a email saying order is gonna be delayed since they were out of stock on the locking nuts and it would be a week before they got more in. Week n few days goes by i get a email with tracking number and then a few days later my bolts showed up.

Great products and definately kept in touch with me as far as my order went

C-unit

can anyone get a hold of them? i lost their email and i am trying to get a kit for R32 GTR..