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Businesses Review your dealings with commercial entities here. Remember: Fair and objective. Flaming, accusations, and complaints are not allowed. Zilvia is not a grievance forum. |
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04-23-2012, 11:46 AM | #121 |
Post Whore!
Join Date: Aug 2002
Location: Fremont, CA
Posts: 4,933
Trader Rating: (12)
Feedback Score: 12 reviews
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do you work for them or have close connection to them? just wondering because i was in southern california this weekend and was hoping to stop by their shop but no answer.
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Last edited by FRpilot; 04-23-2012 at 01:20 PM.. |
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04-23-2012, 12:10 PM | #122 |
Leaky Injector
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wayne and his staff have always gone above and beyond to make sure that every one of my purchases... whether it be personal or business.
even honoring a misquote that cost them money on my apex headgasket. |
04-26-2012, 10:03 PM | #124 | |
Zilvia Member
Join Date: Sep 2010
Location: So.Cal 91042
Age: 34
Posts: 244
Trader Rating: (2)
Feedback Score: 2 reviews
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Quote:
377 S. Lemon Ave. Unit#E Walnut, CA 91789 Tel: (800) 745-1703 or (909) 594-3619 Fax: (909) 594-3725
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04-28-2012, 09:25 PM | #125 | |
Post Whore!
Join Date: Sep 2008
Location: It's dark, and hell is hot!
Posts: 9,413
Trader Rating: (23)
Feedback Score: 23 reviews
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Quote:
I need a Bride top mount on LH, and a Bride side mount on the RH for a S15 Silvia. |
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05-08-2012, 06:54 PM | #128 |
Zilvia Junkie
Join Date: Apr 2008
Location: California
Age: 34
Posts: 432
Trader Rating: (9)
Feedback Score: 9 reviews
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I tried calling phase2,no answer,I just went through the guy above the last guy..."JBPUSA",got my coilovers same day,he told me theyre an authorize Phase2 dealer which seemed to be true because they called phase2 in front of me once we met up,and phase2 answered,they must have some direct dealer number to them.thanks JBPUSA
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05-08-2012, 11:09 PM | #129 |
Post Whore!
Join Date: Nov 2004
Location: Los Angeles
Age: 35
Posts: 4,527
Trader Rating: (53)
Feedback Score: 53 reviews
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howard doesn't work at phase 2 anymore. they recently hired a new guy so they should be able to take care of their customers a little better now, they are pretty hammered with customers but they are super legit, even til this day after so many years.
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05-09-2012, 11:30 AM | #130 | |
Zilvia Addict
Join Date: May 2010
Location: anaheim CA
Age: 38
Posts: 790
Trader Rating: (10)
Feedback Score: 10 reviews
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If you are calling and can't reach them, check out the website.
Quote:
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05-09-2012, 02:28 PM | #132 | |
Post Whore!
Join Date: Dec 2007
Location: Henderson, NV
Posts: 7,666
Trader Rating: (63)
Feedback Score: 63 reviews
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Quote:
But Yes, press 0 when you call !!!! |
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05-16-2012, 09:26 PM | #133 | |
Zilvia Member
Join Date: Mar 2012
Location: Irwindale/The City Of Industry
Posts: 290
Trader Rating: (5)
Feedback Score: 5 reviews
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Quote:
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05-29-2012, 10:25 PM | #138 |
Leaky Injector
Join Date: Apr 2006
Location: Kailua, Hawaii
Posts: 112
Trader Rating: (0)
Feedback Score: 0 reviews
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I ordered some gaskets from them awhile back and i recieved them promptly..however I discovered they had taken me for a "ride" with the shipping! They charged me $25 to ship and then stuffed the gaskets in a flatrate box and sent it for $4.30. I know Im in Hawaii but come on..
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Project cars: "Fail to plan, plan to fail" |
06-12-2012, 06:30 PM | #140 |
Post Whore!
Join Date: Sep 2008
Location: It's dark, and hell is hot!
Posts: 9,413
Trader Rating: (23)
Feedback Score: 23 reviews
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Well I finally got my package today. They had taken the side rails and put them in the top mount box. Cool I guess, it saves me on shipping but they could have added more protection so that it wouldn't get so nicked and scratched.
I'd buy from them again, but I'd like a heads up as some people wouldn't mind paying a bit more and have their items more intact. |
12-06-2012, 09:58 AM | #142 |
Zilvia Junkie
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ordered my origin stylish s13 silvia front coupe bodykit last month and was told it be here by thanksgiving, but apparently Origin is taking longer than expected and now its delayed til end of December. i'll keep posted on my first phase2 journey hahaha
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01-20-2013, 06:01 PM | #143 |
Zilvia Addict
Join Date: Feb 2009
Location: Long Beach
Age: 33
Posts: 824
Trader Rating: (60)
Feedback Score: 60 reviews
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I just picked up an S14 zenki clip. Badass! 63km. Super clean. Wayne and James are super cool. Yes the phones are usually busy. Theyre obviously dealing with a lot of customers, that's usually the case with great shops. I will update my post when motor is in. But I don't see anything bad coming up. Knock on wood. thank you phase2!
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01-21-2013, 07:27 AM | #144 |
Phase2 is still a legit shop to this day.
Wayne goes out of his way after hours to answer my product request emails. Went by their old office in City of Industry? way back when and met them. Great group of guys. |
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01-25-2013, 02:16 PM | #145 |
Zilvia Junkie
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got my kit nice and sound, as soon as the origin shipment arrived, James called me up to confirm delivery. Origin took a while, but phase2 was on point the whole time. def dealing with them again specially since im going widebody in 2 months
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03-05-2013, 07:07 PM | #146 |
Nissanaholic!
Join Date: Jun 2009
Location: Pacific NorthWest
Posts: 2,496
Trader Rating: (11)
Feedback Score: 11 reviews
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Tried calling them twice today and the phone rang off the hook with no answer both times.. Not cool.. (both in the mid am and early pm, so standard business times)
BUT they have the best price on a part I cant find anywhere else unless its $30 more expensive so I went ahead and ordered it. Crossing fingers... |
03-24-2013, 09:33 PM | #147 |
Nissanaholic!
Join Date: Jun 2009
Location: Pacific NorthWest
Posts: 2,496
Trader Rating: (11)
Feedback Score: 11 reviews
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So they ended up not having the part I needed because it was discontinued so they emailed and refunded my payment the next day
Never got what I wanted but good customer service and would order from again in the future , thumbs up here |
03-25-2013, 11:11 AM | #148 | |
Post Whore!
Join Date: Aug 2002
Location: Fremont, CA
Posts: 4,933
Trader Rating: (12)
Feedback Score: 12 reviews
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Quote:
I remembering paypaling him money for special order parts at 2am. i heard wayne has a full-time job and he handles phase2 on the side so I didn't expect to get a response until the next day, but i got a reply almost instantly letting me know the order will be placed the next day. |
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04-26-2013, 03:43 PM | #149 |
Anybody know a way to reach Phase2? I emailed them this morning and haven't gotten a response. I placed an order for an exhaust since 22nd and still haven't got any updates on it. Sent payment via Paypal but its still pending.
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