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AllThingsGravy · 09-04-2016, 10:38 AM

Anybody know the insides and outs of PCs and laptops? I have a Dell inspiron 5720 an older laptop and Windows 10 has been horrible experience for me. Everything was great until I went to Dell and they said I needed driver updates and to flash a new BIOS (a19). I did that and when my laptop reset airplane mode is stuck permanently on and my fn+f2 key (turns on wireless connections) hardly works, it would turn on then turn off 5 seconds later. I really need help this is so irritating... I hate dell for running me with THEIR updates. Any help is appreciated thanks!

lunchmeat · 09-04-2016, 10:48 AM

I'd try rolling back whatever you updated or running a system restore from when it did work.

Windows 10 played hell with my video card. I installed the latest drivers, then when window update would run, it would install the driver from Microsoft. Still a nvidia driver, but would blue screen the pc. Uninstall it and the pc worked fine....until the next Windows update.

AllThingsGravy · 09-04-2016, 10:50 AM

Quote:

Originally Posted by lunchmeat

I'd try rolling back whatever you updated or running a system restore from when it did work.

Windows 10 played hell with my video card. I installed the latest drivers, then when window update would run, it would install the driver from Microsoft. Still a nvidia driver, but would blue screen the pc. Uninstall it and the pc worked fine....until the next Windows update.

Tried the system refresh and it won't let me says there are problems. Im looking on how to rollback bios atm

cotbu · 09-09-2016, 06:25 PM

The bio flash, verify that it is the correct bios.
If it can be undone, do it. Starting at this point, you should have a working system.
You can blame dell all you like, but the reality is, it's user error.
If you get your WiFi working correctly with the previous bios or if you can confirm the new bios is correct? I will walk you through an update or restore via RDP or RA.
Can you gain internet access via a wired connection?

AllThingsGravy · 09-09-2016, 09:42 PM

Quote:

Originally Posted by cotbu

The bio flash, verify that it is the correct bios.
If it can be undone, do it. Starting at this point, you should have a working system.
You can blame dell all you like, but the reality is, it's user error.
If you get your WiFi working correctly with the previous bios or if you can confirm the new bios is correct? I will walk you through an update or restore via RDP or RA.
Can you gain internet access via a wired connection?

You are right in should of did more research. I can't even get a wired connection airplane mode won't allow any kind of network connection. I was looking at the boot menu and diagnostic menu. I read that wireless wan is not installed but wireless lan and wireless switch is. I can't use restore points it will not let me. I can't even get on to download the previous bios.

cotbu · 09-09-2016, 10:01 PM

Your system boots up though correct? Can you verify the checksum of your bios download? If it's not these values let me know.

Code:

MD5:
5a0cfa7e42f73b299acedd841fca4196
SHA1:
3584b110546068f8084d4e124b4960abf8e1d2ac
SHA-256:
01caa51145f9abdea75027f5710d74daf96169aad9c6a97ca0dc9aabe8738271

I'll send you a copy if need be, you do have alternative ways of getting files on your computer, phone, SD card, bluetooth, etc.

5280VertDET · 09-09-2016, 10:10 PM

Boot to safe mode WITH networking. Test your ethernet connection. report back.

AllThingsGravy · 09-09-2016, 10:52 PM

Quote:

Originally Posted by 5280VertDET

Boot to safe mode WITH networking. Test your ethernet connection. report back.

What do you mean with networking?

Quote:

Originally Posted by cotbu

Your system boots up though correct? Can you verify the checksum of your bios download? If it's not these values let me know.

Code:

MD5:
5a0cfa7e42f73b299acedd841fca4196
SHA1:
3584b110546068f8084d4e124b4960abf8e1d2ac
SHA-256:
01caa51145f9abdea75027f5710d74daf96169aad9c6a97ca0dc9aabe8738271

I'll send you a copy if need be, you do have alternative ways of getting files on your computer, phone, SD card, bluetooth, etc.

The system boots up and most things work, I can log in etc... how can I check the values? I can most likely access something you send me. I'll have to figure it out.

Sent from my SAMSUNG-SM-G920A using Tapatalk

cotbu · 09-09-2016, 11:19 PM

Install this run as administrator if necessary.

https://mega.nz/#!PscgSQTQ!EO432u5_g...DAJpAY0-u_E1Uk
or
http://implbits.com/products/hashtab/

AllThingsGravy · 09-09-2016, 11:49 PM

What exactly is that going to do? Check values?

Sent from my SAMSUNG-SM-G920A using Tapatalk

cotbu · 09-10-2016, 01:45 AM

Yes it will verify it's a duplicate
If it doesn't match it's curupt or missing data. I'm trying to find the oem bios for you, to roll back the bios. If that bios file you downloaded was curupt, try downloading it again and reinstalling

cotbu · 09-10-2016, 02:01 AM

Bios 5720A17

https://mega.nz/#!j5FUjYwJ!8n-_HzCaJ...zcI_ePC1svs0BM

Code:

MD5:
2d5a00eb25bd9a4992a09681863ad5d0
SHA1:
786e2bab5bbd55cb370009be969b7c44a9ca1e62
SHA-256:
74c5a1190d0d9af217e23fb3c0d83189d70cf3f9cb2e1aa06cc928752ade1d21

AllThingsGravy · 09-11-2016, 09:12 AM

Tried to refresh bios 19 and would not let me says error line 105

Have yet to check the checksum

On pre-boot diagnostic menu it's telling me that wireless wan is not installed also.

Big problem, my USB ports are not recognizing my phone also Bluetooth isn't working.

Sent from my SAMSUNG-SM-G920A using Tapatalk

cotbu · 09-11-2016, 02:42 PM

Try that bios a17 downgrade, hopefully you can install it. Check the hash on both before install.

AllThingsGravy · 09-11-2016, 02:47 PM

Quote:

Originally Posted by cotbu

Try that bios a17 downgrade, hopefully you can install it. Check the hash on both before install.

How can I get a17 on my laptop and how to check the hash as well?

Sent from my SAMSUNG-SM-G920A using Tapatalk

cotbu · 09-11-2016, 02:52 PM

Did you check to see if the card reader works? sd/ms iirc.

AllThingsGravy · 09-11-2016, 02:52 PM

Quote:

Originally Posted by cotbu

Did you check to see if the card reader works? sd/ms iirc.

You are right in haven't checked SD card yet

Sent from my SAMSUNG-SM-G920A using Tapatalk

cotbu · 09-11-2016, 02:55 PM

If not you could try burning a cd/DVD with a few tools from another computer, worst case.

09-04-2016, 10:38 AM	#1
AllThingsGravy Zilvia Addict Join Date: Sep 2015 Location: Somewhere in Cali Age: 27 Posts: 612 Trader Rating: (2) Feedback Score: 2 reviews	Laptop Help Anybody know the insides and outs of PCs and laptops? I have a Dell inspiron 5720 an older laptop and Windows 10 has been horrible experience for me. Everything was great until I went to Dell and they said I needed driver updates and to flash a new BIOS (a19). I did that and when my laptop reset airplane mode is stuck permanently on and my fn+f2 key (turns on wireless connections) hardly works, it would turn on then turn off 5 seconds later. I really need help this is so irritating... I hate dell for running me with THEIR updates. Any help is appreciated thanks!

09-09-2016, 06:25 PM	#4
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	The bio flash, verify that it is the correct bios. If it can be undone, do it. Starting at this point, you should have a working system. You can blame dell all you like, but the reality is, it's user error. If you get your WiFi working correctly with the previous bios or if you can confirm the new bios is correct? I will walk you through an update or restore via RDP or RA. Can you gain internet access via a wired connection? __________________ LoverTechnologies "Half Broken Things!"

09-09-2016, 10:01 PM	#6
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Your system boots up though correct? Can you verify the checksum of your bios download? If it's not these values let me know. Code: MD5: 5a0cfa7e42f73b299acedd841fca4196 SHA1: 3584b110546068f8084d4e124b4960abf8e1d2ac SHA-256: 01caa51145f9abdea75027f5710d74daf96169aad9c6a97ca0dc9aabe8738271 I'll send you a copy if need be, you do have alternative ways of getting files on your computer, phone, SD card, bluetooth, etc. __________________ LoverTechnologies "Half Broken Things!"

09-09-2016, 10:10 PM	#7
5280VertDET Nissanaholic! Join Date: Aug 2013 Location: Denver Age: 37 Posts: 2,052 Trader Rating: (14) Feedback Score: 14 reviews	Boot to safe mode WITH networking. Test your ethernet connection. report back. __________________ S13 Vert \| SR \| PE1420 \| 5-Speed \| 15x9.5 - 0 \|

09-09-2016, 11:19 PM	#9
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Install this run as administrator if necessary. https://mega.nz/#!PscgSQTQ!EO432u5_g...DAJpAY0-u_E1Uk or http://implbits.com/products/hashtab/ __________________ LoverTechnologies "Half Broken Things!"

09-04-2016, 10:48 AM	#2
lunchmeat Zilvia Addict Join Date: Apr 2016 Location: Southaven, ms Age: 42 Posts: 951 Trader Rating: (0) Feedback Score: 0 reviews	I'd try rolling back whatever you updated or running a system restore from when it did work. Windows 10 played hell with my video card. I installed the latest drivers, then when window update would run, it would install the driver from Microsoft. Still a nvidia driver, but would blue screen the pc. Uninstall it and the pc worked fine....until the next Windows update.

09-09-2016, 11:49 PM	#10
AllThingsGravy Zilvia Addict Join Date: Sep 2015 Location: Somewhere in Cali Age: 27 Posts: 612 Trader Rating: (2) Feedback Score: 2 reviews	What exactly is that going to do? Check values? Sent from my SAMSUNG-SM-G920A using Tapatalk

09-10-2016, 01:45 AM	#11
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Yes it will verify it's a duplicate If it doesn't match it's curupt or missing data. I'm trying to find the oem bios for you, to roll back the bios. If that bios file you downloaded was curupt, try downloading it again and reinstalling __________________ LoverTechnologies "Half Broken Things!"

09-10-2016, 02:01 AM	#12
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Bios 5720A17 https://mega.nz/#!j5FUjYwJ!8n-_HzCaJ...zcI_ePC1svs0BM Code: MD5: 2d5a00eb25bd9a4992a09681863ad5d0 SHA1: 786e2bab5bbd55cb370009be969b7c44a9ca1e62 SHA-256: 74c5a1190d0d9af217e23fb3c0d83189d70cf3f9cb2e1aa06cc928752ade1d21 __________________ LoverTechnologies "Half Broken Things!"

09-11-2016, 09:12 AM	#13
AllThingsGravy Zilvia Addict Join Date: Sep 2015 Location: Somewhere in Cali Age: 27 Posts: 612 Trader Rating: (2) Feedback Score: 2 reviews	Tried to refresh bios 19 and would not let me says error line 105 Have yet to check the checksum On pre-boot diagnostic menu it's telling me that wireless wan is not installed also. Big problem, my USB ports are not recognizing my phone also Bluetooth isn't working. Sent from my SAMSUNG-SM-G920A using Tapatalk

09-11-2016, 02:42 PM	#14
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Try that bios a17 downgrade, hopefully you can install it. Check the hash on both before install. __________________ LoverTechnologies "Half Broken Things!"

09-11-2016, 02:52 PM	#16
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	Did you check to see if the card reader works? sd/ms iirc. __________________ LoverTechnologies "Half Broken Things!"

09-11-2016, 02:55 PM	#18
cotbu Post Whore! Join Date: Sep 2005 Location: SWFL Age: 47 Posts: 3,318 Trader Rating: (3) Feedback Score: 3 reviews	If not you could try burning a cd/DVD with a few tools from another computer, worst case. __________________ LoverTechnologies "Half Broken Things!"

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