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Businesses Review your dealings with commercial entities here. Remember: Fair and objective. Flaming, accusations, and complaints are not allowed. Zilvia is not a grievance forum. |
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03-18-2016, 01:11 PM | #1 |
Leaky Injector
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Do not do buisness with nrg motortrends.
DO NOT DO BUISNESS WITH NRG MOTORTRENDS.
I placed an order for a body kit for my car in September of last year. Was told side skirts were out of stock but would be back in stock in October. This was not an issue at the time as the car was not together. October came and went with no side skirts. I was very patient. Would only make a phone call once the quoted stock date came about. October turned into January. January turned into February. Still no side skirts. Kevin Ma was the individual that I was dealing with. Terrible customer support. Zero communication. I had paid in full for parts and shipping. I still have no parts. Filed a claim through paypal. But their proposed refund was not even enough for me to replace the parts with the correct parts. Now that the claim has failed because I was unwilling to screw myself out of return shipping to get a full refund it has taken me over a week to get in contact with Kevin again to get the measly $95 dollar refund on 200 side skirts. Now that I have once again made contact with him he treats me with an attitude and is very unforthcoming on when I would receive my refund. Bottom line. Steer clear of these guys. Buy elsewhere. Please share this. EVERYWHERE. |
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