Nissan Dealer Taking Forever....

[soon2Bsilvia]

About two months ago I ordered my radiator core support of Mossy Nissan in San Diego...
It still hasn't arrived yet and I don't know what to do.
I received a call from them last week asking my VIN number, but I don't know why they needed it. and on top of that they said they can't give me my money back because it was a special order.
How long do orders from dealers usually take?
Is there anything I can do?
Please help me out.

[camppain]

well it depends if its backordered as some of my parts were it took me 5 months.

as a vin # some models need it like nx2000's everytime i got parts from my parts dept for my buddies car they needed it.

but if you special ordered it they shoulda ytaken your vin # before

[anthony240]

they take your vin to show that a customer wants the part so it is rushed, that's what they told me. I ordered a part that was on backorder and the parts guy asked me for my vin number so it can be rushed. sorry if I'm mistaken, but isn't the radiator made by Calsonic? Those are usually manufactured in Japan right? So the wait is about right.