Vendor Support

[FRSport.com]

Please contact me asap regarding my vendor account. Payment made but vendor access limited... again. A timely response is appreciated.

Thanks.

[FRSport.com]

Yet again... can someone please get this issue addressed and figure out a way to prevent this from happening every time?

[dcjodon]

Yet again... can someone please get this issue addressed and figure out a way to prevent this from happening every time?

This forum died years ago my man. Admins and Mods are rarely around here anymore. The community needs something new.

[mav1178]

This forum died years ago my man. Admins and Mods are rarely around here anymore. The community needs something new.

While this is the correct assessment, this is not the correct resolution because the administrators of the site have no problem taking vendor payments for purposes of selling, yet do not follow up on vendor support issues.

Zilvia still remains a popular place to go for S-chassis forum discussions and sales. What's truly dead are the OG places like Freshalloy and others.

[ThatGuy]

This forum died years ago my man. Admins and Mods are rarely around here anymore. The community needs something new.

Funny, it sure looks like his Vendor Status was restored. That would explain the Purple screen name. I wonder how that happened on a dead thread with no one working on it?

[mav1178]

Funny, it sure looks like his Vendor Status was restored. That would explain the Purple screen name. I wonder how that happened on a dead thread with no one working on it?

It lapsed for several days and our account was locked out from threads. It is fine now but it was allowed to expire even though payment was made before the deadline.

The issue is not that it was fixed, the issue is that our account was allowed to expire even though payment was made in a timely fashion.

[ThatGuy]

Do you have RJF's email? He is the "Bean Counter" of Zilvia and handles the financial side of things. I understand the frustration, and I hope it gets resolved. I am the one that reinstated the Vendor Status when I saw this thread. I was simply responding to Negative Ned up there.

Please, let me know if you can't get ahold of Bob, or if I can help in any other way.

[dcjodon]

Funny, it sure looks like his Vendor Status was restored. That would explain the Purple screen name. I wonder how that happened on a dead thread with no one working on it?

Your support sucks, period. I purchased a name change and it almost took two weeks to get anything done before I said fuck it. Don't cry negative ned when you can barely support your vendors and members. Judging by the tact of the original post this seems to be a recurring issue...

[ThatGuy]

You need to calm down, Dylan. You're name couldn't be changed due to the name already existing. Not a huge deal. I understand your frustration with it taking longer than you expected, but you have your whole life ahead of you to rage about much more important things. If $5 hurt you so much, that you are still stewing over it, then you likely shouldn't have spent it in the first place.

Now, I can admit that Zilvia isn't the perfectly operating machine that we may hope for. As I stated in my response to the Vendor who truly had an issue here, our administration team member that handles monetary matters and servers is a busy individual and unfortunately isn't always available. But the Vendor seems pleased that I was able to help out where I could, so I believe this issue is resolved for now. If not, that is for the Vendor and Zilvia to work out.

Your gripe was already settled. You got your refund, in less than a week. If you truly don't like it here, you are free to log out. Go start an account, or heck even an entire forum under whatever name you like. You claim the community needs something new, yet you don't even participate in our community. You only chose to participate in our marketplace. That's fine. I'm not saying Zilvia needs you anywhere else. It just surprises me when you complain about a community that you are only using for personal monetary gain or slinging parts.

[Phlip]

Your support sucks, period. I purchased a name change and it almost took two weeks to get anything done before I said fuck it. Don't cry negative ned when you can barely support your vendors and members. Judging by the tact of the original post this seems to be a recurring issue...

All these flavors in the world and you chose salty.
Because I wouldn't hijack an already-existing user name and give it to you?
Incredible

[dcjodon]

All I'm saying is, don't be dicks to the people that actually monetize this site. Fair? I don't think my comments are entirely out of line. I'm sure I'm not the only one who shares the opinion of this site but it's really the only place to go at the moment. And I apologize If I'm coming off as caring as much as you think I do about the name already being in use, it was fine - the frustration is in the support.

"Be polite, be professional, ..." -Gen. James Mattis

[Almighty So]

How is truthfully explaining why you couldn't get your name change being a dick?
YOU are quite an ass for belittling someone's efforts into a site/community that you don't participate in or support.
Quit acting like your $5 and .1 post a day are doing anything for anyone.
As it was so politely and professionally stated before, feel free to go anywhere else but here..

[ThatGuy]

"Be polite, be professional, ..." -Gen. James Mattis

Make sure you take the time to learn the rest of that quote.

[dcjodon]

Make sure you take the time to learn the rest of that quote.

The important part is already there. Max negative repping someone for criticism is the opposite of professionalism. I do actively sell here.

[ThatGuy]

Just because I have the strongest Rep on Zilvia, doesn't mean it was me. Also, no, often the most important aspects are left unsaid. Precisely like my signature. I think you'd be wise to back away now. I highly doubt you are going to improve your situation any by continuing the way you are. Good day, young man.

[dcjodon]

Just because I have the strongest Rep on Zilvia, doesn't mean it was me. Also, no, often the most important aspects are left unsaid. Precisely like my signature. I think you'd be wise to back away now. I highly doubt you are going to improve your situation any by continuing the way you are. Good day, young man.

Correct me if I'm wrong, only an admin can set me to -5000 rep? So you're trying to push me off of the site... for criticism.

[Almighty So]

I neg rep'd you for being an idiot.
So unless I secretly became an admin, here's your correction.

[dcjodon]

I neg rep'd you for being an idiot.
So unless I secretly became an admin, here's your correction.

The rep system is clearly broken.

[ThatGuy]

Correct me if I'm wrong, only an admin can set me to -5000 rep? So you're trying to push me off of the site... for criticism.

I already have, numerous times. It doesn't seem to make a difference. You feel slighted and have chosen to lash out at my staff in an attempt to vindicate yourself. If I wanted you off the site so badly, I could've banned you, blocked your IP, deleted your account, and given your screen name to someone else. None of that has happened, yet. I am truly baffled at this point at what you hope to gain by continuing this conversation. Baffled.

[dcjodon]

I already have, numerous times. It doesn't seem to make a difference. You feel slighted and have chosen to lash out at my staff in an attempt to vindicate yourself. If I wanted you off the site so badly, I could've banned you, blocked your IP, deleted your account, and given your screen name to someone else. None of that has happened, yet. I am truly baffled at this point at what you hope to gain by continuing this conversation. Baffled.

It's the internet, don't act so surprised. In respect to FRSport, who's a solid vendor, I'll stop prodding the nonsense.

[FRSport.com]

Mods please see first post... please make an effort into preventing this from happening month after month. We'd like the same support that we give you.

[ThatGuy]

Okay, this is really confusing. I updated your account for a year. I will fix this again.

Please shoot an email to RJF about this issue.