Whiplash Willy
04-13-2007, 05:47 PM
I have been keeping this pretty quiet for some time now in hopes that Race Dezign would resolve this issue correctly, but now I know for sure I will have to repair the damage myself.
About a month ago I made the huge mistake of going to Race Dezign to pick up a $20 KA24E harness I needed for my beater. I always knew the people at Race Dezign were ricers and idiots, but I had no idea how truly stupid they were until now. One minute after I entered the store, I heard my alarm go off. I walk outside to see an EG hatch backed into my driver side fender. Casey the mechanic was steering the car as it was being pushed out of the shop. Hey didn’t realize the car had no brakes…..They apologized about it and said they would fix it…but there are few places I trust to do work on my car, and Race Dezign is not one of them. I told them I want a real body shop to fix it. They brushed me off and said they would take care of it themselves. Not knowing what to do, pissed off and tired from a long day, I went home. The next day I went to Precision Auto & Body to get a quote. It was $850 for the damage. I also got a quote for about the same at Kadells. My fender is bent and scratched pretty bad, my wheel is scratched up pretty bad, and my alignment was probley messed up.
I took the quote to Fred, the owner, and he said there is no way he would pay for it to get fixed there, and accused me of trying to scam him for money. He told me they could do a better job then precision…yea right. Fred refused to give me any insurance information, even though his employee was steering his customers car that hit me on his property. My insurance agent said there isn’t much I can do since the moving car wasn’t under its own power, it was the same as a shopping cart running into my car. At this point I knew I was screwed. I told Fred to just get me a fender and paint match it, and that I would install it. I refused to let those morons anywhere near my car. I figured this would be better then nothing, which was the alternative.
It took 3 weeks of me calling and visiting them every day for me to finally get the fender back. The painter was so lazy that they just painted over the black tape/trim on the fender. And of course the paint was 3 shades too bright and would look worse then the damaged fender on my car. I was pissed and yelled at them to have a real body shop fix it right, they owe me that at least. They offered to try to blend it, but there is a bigger chance they would screw up my other good body panels rather then fixing their crappy job. They refused to have a real body shop fix it and told me I could take them to court if I am not happy, they are tired of dealing with me. I read up on small claims court, and even if I won, I still have to get them to pay me, which isn’t very likely. It would just be a waste of time and money. I had my insurance agent call to try to get the insurance and Fred refused again. Fred actually said they don’t care about going to court, they have been there many times before…not a good sign.
As of now I know I am screwed and I will have to fix this myself. I will be reporting them to the Insurance Commission and the Better Business Bureau. Race Dezign proudly hangs a BBB sign in their window, maybe that will get their attention. I also want to post this in every local forum their customers might see.
My car used to be in really good condition inside and out. My original paint is still in very good shape. I put a lot of time and effort to keep my car that way. It really pisses
me off that thoughtless idiots can mess up your car like that and you can’t do anything about it.
Moral of the story is, never go to Race Dezign or have them do any work on your car.
http://www.beefstorm.com/pics/240pics/Bad%20Fender.JPG
About a month ago I made the huge mistake of going to Race Dezign to pick up a $20 KA24E harness I needed for my beater. I always knew the people at Race Dezign were ricers and idiots, but I had no idea how truly stupid they were until now. One minute after I entered the store, I heard my alarm go off. I walk outside to see an EG hatch backed into my driver side fender. Casey the mechanic was steering the car as it was being pushed out of the shop. Hey didn’t realize the car had no brakes…..They apologized about it and said they would fix it…but there are few places I trust to do work on my car, and Race Dezign is not one of them. I told them I want a real body shop to fix it. They brushed me off and said they would take care of it themselves. Not knowing what to do, pissed off and tired from a long day, I went home. The next day I went to Precision Auto & Body to get a quote. It was $850 for the damage. I also got a quote for about the same at Kadells. My fender is bent and scratched pretty bad, my wheel is scratched up pretty bad, and my alignment was probley messed up.
I took the quote to Fred, the owner, and he said there is no way he would pay for it to get fixed there, and accused me of trying to scam him for money. He told me they could do a better job then precision…yea right. Fred refused to give me any insurance information, even though his employee was steering his customers car that hit me on his property. My insurance agent said there isn’t much I can do since the moving car wasn’t under its own power, it was the same as a shopping cart running into my car. At this point I knew I was screwed. I told Fred to just get me a fender and paint match it, and that I would install it. I refused to let those morons anywhere near my car. I figured this would be better then nothing, which was the alternative.
It took 3 weeks of me calling and visiting them every day for me to finally get the fender back. The painter was so lazy that they just painted over the black tape/trim on the fender. And of course the paint was 3 shades too bright and would look worse then the damaged fender on my car. I was pissed and yelled at them to have a real body shop fix it right, they owe me that at least. They offered to try to blend it, but there is a bigger chance they would screw up my other good body panels rather then fixing their crappy job. They refused to have a real body shop fix it and told me I could take them to court if I am not happy, they are tired of dealing with me. I read up on small claims court, and even if I won, I still have to get them to pay me, which isn’t very likely. It would just be a waste of time and money. I had my insurance agent call to try to get the insurance and Fred refused again. Fred actually said they don’t care about going to court, they have been there many times before…not a good sign.
As of now I know I am screwed and I will have to fix this myself. I will be reporting them to the Insurance Commission and the Better Business Bureau. Race Dezign proudly hangs a BBB sign in their window, maybe that will get their attention. I also want to post this in every local forum their customers might see.
My car used to be in really good condition inside and out. My original paint is still in very good shape. I put a lot of time and effort to keep my car that way. It really pisses
me off that thoughtless idiots can mess up your car like that and you can’t do anything about it.
Moral of the story is, never go to Race Dezign or have them do any work on your car.
http://www.beefstorm.com/pics/240pics/Bad%20Fender.JPG