Modern Speed Labs

[wwwyzzerr]

Has anyone heard anything from these guys lately? I've been trying to contact them since about last friday. Their phone says the number has been changed and it gives you a new number to call. Call that and it just rings and rings and rings. I had an issue with some overfenders... and they are supposed to get new ones sent to me and it has been over a week. It only takes a day to ship to them so I don't know what the hold up is and can't contact via email or phone... I know they are moving but how can they afford to cut off communication for an entire week?

[leftyteck]

truth. i've been trying to call them all week as well about the KTS coilover group buy. i figured they'd at least have an answering machine saying something? or respond to emails or PMs but i haven't gotten any response either.

[DriftSpecial180]

They are in the process of moving facilities right now. They're phones might be up now, and computers will be up early next week.

[trsilvias13]

They are good people. I inquire about stuff from them and they usually have very fast repoonse

Check the review in the subforum, Im pretty sure you can find more info.

[cheap_sticker05]

Try to call early in the morning, they open at 10. I talked to them this morning and they said the coilovers will be in on monday and shipped out on monday too.

[Edgar]

Yea they should be fully moved in from what J2 told me over there. Finally we get our coils Rich and the rest of the KTS peeps.

[wwwyzzerr]

What number did you call? the 9490 number? I've been trying that one but it has always been around like 1 or 2ish... and the other number definitely says to call that number

[leftyteck]

ok i'm frusterated. i'm not trying to sound like a bitch or anything but this is ridiculous. i've been calling everyday, sometimes 3 or 4 times a day at different times for almost two weeks now and no response. I've tried email, phone, and PM on zilvia. I wouldn't be so angry if it was within the time limit that they said we would get our coilovers, but it's somewhere close to 90 days when they said we would get them in 60 days. i even called today at 7AM PST and no response. i've heard "they're moving" but they dont even have a damn answering machine. how hard is it to set up an answering machine?

has ANYONE heard from them in the last few days?

thanks.

[zenki-217]

:blah: It took me 2.5months to get eveything I ordered for a swap through them.. It was a nightmare I dont feel like going into details right now...

They have been moving for the past 6 months.:jerkit:

[Modern Speed Labs]

This is for all the people that have the right to be upset with our customer service....it has just plane sucked for the last 2 weeks, and now for the reasons why

As of today, or tonight I should say, we have just got the cumputer systems fired up in the new complex, as well as power.

We just finished up today moving into our Brand New complex, and we never dreamed that it would take this amount of time. From building a 2 story office complex and showroom, to adding EVERY single outlet in the building, to building a bathroom, it has been a up hill fight with the contractors, and electricians. Not to mention the phone companies that promise that things will be moved that day, and look, it's been almost 2 weeks.

I can't appologize ENOUGH, and now that things look like they are back and running about 85%, we are going to catch up on the customes that have ordered the products, and go for the 500+ emails after that.

We will try to get everyone back on line, and the specials are still going on.

So once again, we are back up and running, and look forward to getting back on track.

Marc @ MSL

[Gavster]

Tried calling your numbers and still no answer???

[Shocker_YO!]

Called multiple times...No answer...
Through email i was told 4 more days about a week or two ago.
Im getting tired of waiting.
The 60 days is probably going to double before i get mine.

[DoriftoSlut]

How about them group buys?!

Man, i swear every single group buy done by someone in Indiana is just a scam. It fucking seems that way! Also seems like every Indiana shop that pops up is just Darkstar/DStage/whatever changing its name again and again and again.


Ok, i'm half-joking. Or fully serious. Whatever. Its just kinda rediculous. Indianapolis has a pretty bad batting avg right now with 240sx related shit.

[Dousan_PG]

what the fuck AGAIN
fuck indiana
stuck w/ the importer/dealer: TOUGE FACTORY

f this group buy action you gusy host.
f that!

you guys are all in cahoots
dont try and deny it, you know its true.

[zenki-217]

Its sure is..

[youngmanvr4]

Yea I'm a little up set about my coil-overs. I mean the group by was like what 3 months ago? He said please allow up to 60 days. And I still dont have them. Can I please get my money back? I dont even want them anymore. I just want my money.

[TAMTANIUM]

damnn man..I just hope my coilovers come. If you guys want my trust back then take a picture of the kts inventory that came in and post up here. All these stupid excuses is really pissing me off. I really need to sell the coilovers to rebuilt my sr. Or yeah..can i get my refund please? Any info on that?

[youngmanvr4]

From KTS group buy:

Payment and Shipping Information:
International please PM to arrange payment and shipping, fees may apply.
Payments can be made over the phone by calling our offices at (317)839.8630 or sending a PM and receiving instructions for Pay Pal. Money Orders would be accepted with no problems. Orders will be placed after method of payment is complete and copy of receipt will be mailed to your shipping location.

Payment Fees May Apply
Please allow up to 60 days after all 15 sets are sold to receive the product to your location.

Rules,Regulations,and other Information For Group Buy
With the last order that we had on the KTS coilovers it took longer then expected for the product to arrive at our doors. With that said after all 15 sets and spots are sold the order will be placed and please allow up to 60 days for the product to arrive at the door of your home or location desired. Again, once you have sent the payment for your coilovers you will need to wait for the product to arrive to your home. We should not have any problems getting all 15 sets sold since we have received a lot of interested from several people so all participants should spread the word so that we can get this buy on the way and get you these awesome coilovers at this great price. If you have any questions please send us a PM.

Then on 5-26-06, 1:54pm Modern Speed Labs posted this: http://www.zilvia.net/f/showpost.php?p=1015662&postcount=141 Order was then placed tueday 5-30-06 if what he said was true.

Then on 6-8-06, 2:59pm Modern Speed Labs said "Update

Guys all the KTS are in route to our Company I will let you guys know when they arrive via phone.

Thanks
Edgar". Which I never got my phone call.

It is now 8-28-06, 90 days to the day of 5-30-06...when the order was said to be placed. I'd like to now point something out "Payment Fees May Apply
Please allow up to 60 days after all 15 sets are sold to receive the product to your location." 90 days later. Still dont have them and probably wont tomorrow or the next day. We all have allowed your 60 days. We have even gave you another half on top of what you've already asked at 90 days. I demand my money back. Thank you.

[chmercer]

lol

i heard SPLPARTS sold kts coilovers

www.splparts.com might want to check it out

although i think they are like 30 dollars more than the MSL group buy...

hahahha

[zenki-217]

I would never ever buy anything from them agian .. They fuct me over for 3 months on 4,500 dollars worth of shit.. I was so ready to kill them.. Dont listen to there lame ass excuses either they kept giving me the run around claiming my rps clutch I ordered from them was being drpped shipped . I called rps after awhile and they said they never had a ordered placed.. SO i went there in person. 3 hour drive and took the one off there "formula d car" that they where parting out..They also tried to tell me back then that they where moving and all this other shit. ANd how there Dyno was gonna be in ground at there new place so that the andrettei F-1 team cold come use there f-1 cars on it.. LOL month later the dyno was on ebay.. Stay on there ass or u guys wont get shit.. Its like they look for people to forget so they can keep its fuct up.

[youngmanvr4]

lol

i heard SPLPARTS sold kts coilovers

www.splparts.com might want to check it out

although i think they are like 30 dollars more than the MSL group buy...

hahahha

You heard wrong.

MSL GB KTS with camber plates = $999 shipped (if we ever get them).

SPL KTS with out camber plates = $1108 plus $8 shipping.

SPL KTS with camber plates (add $159) = $1268 plus $8 shipping.

If I dont get my money back or my coil-overs really soon I'm going to start pulling up my legal rights.

[fromxtor]

*EDIT* Sucks for you guys just trying to get your stuff. Kind of glad I held off on ordering my origin stuff.

[ManoNegra]

I don't think he's associated with them anymore.

[Dousan_PG]

jumped ship again eh?

let me put it this way
i ordered STANCE from touge factory today at around 10am
they already charged my card and shipped it
and ill have it by friday via fedex. even got a tracking number.
paid more sure, but shit, at least im geting my stuff.

stop being cheap and jumping on group buys. buy from reputable long life companies who can ship asap and have stuff in stock. saving yourself 300 bucks aint worth the headache and chance of losing 6 times that amount.

nuff said.

[Edgar]

where's Edgar, and why does it seem he's always involved w/ shady company? I would think he would have seen this thread and replied w/ some type of info.

My friend just IMed me this. I quit working for MSL like 2-3 months ago for a reason. J2 called me today and will be calling all you guys tommorow letting you know they got realesed from customs on Monday.

Why do I seem like im involved in shit when it comes to working in retail its because my ass works for these "Companies"
You guys have all the right to be mad. I havent said anything and im not goingto bash anyone because it never gets anyone anywhere fighting and arguing. I myself purchased these KTS coilovers that MSL was selling and yes I was doing the selling once again. Some of you guys and I wont say any names paid way less as well and you are still getting your product. They were in customs wooooppiidiifuckingdooo. Nothing that MSL could do. Since I have left I bet they havent picked up the phone because yes I was the "Customer Service" I handled the Origin,VS,Coilovers and some of the motor sets when they came in. I was always the behind the desk man. All the stuff like package deals,clutches, stuff like that was handled by Marc. I knew working for them would make me look worst since we are located in "SHITTOWN USA" Indiana.
Indiana doesnt have a company that is worth a damn. I recomend everyone to just purchase from reputable companies like

www.tougefactory.com
www.aspecproducts.com
and shit even
www.enjukuracing.com

Yes that 999.99 price was nice but that lag of that shit getting here fucking sucks. Reason why I got rid of my coupe and shattered dreams got me and you know what im talking about if you read this. Ill keep my mouth shut but KTS guys you will get your coilovers that I know because im picking mine up first thing in the morning before class. Ill never work in the Industry again or for any companies unless they are reputable and are worth a fuck.

THERE WAS NEVER A FORMULA D CAR

[fromxtor]

^^ Post edited, sorry Ed didn't mean to bad mouth you. For the record Edgar was always very prompt in getting back to me with any questions.

[Edgar]

No offense taken man at all. I know where you are coming from and everyone else. Shit ive been waiting here but I knew they were in Customs. I agree with the PG boys 100% Group Buys and drop shipping sucks.

If you guys wanted KTS just shut up and go buy some Stance from TF or Tanabe from Logan.

[[email protected]]

SPL KTS with out camber plates = $1108 plus $8 shipping.

SPL KTS with camber plates (add $159) = $1268 plus $8 shipping.


Our price INCLUDES camber plates, the KTS coilovers come with camber plates, just like most other coilovers (Stance, etc); this is stated on the website. The height adjustable camber plate is a separate item, but MSL is not packaging those with the coilovers either.

Also our price includes a 1 year warranty provided by us, we have replaced a number of shocks, brackets, studs, camber plates, etc; we could easily sell the coilovers for $999 in a groupbuy if we don't have to provide any warranty. KTS does not provide any warranty. Afaik MSL has not stated that they are providing a warranty.

[ThatGuy]

^Kuah and SPL kick ass! I had to wait when I bought my KTS through SPL, because they were on backorder. I was informed of this fact at the time of purchase and the rest of my suspension parts were shipped. SPL kept me well informed through PM's and Emails and the coilovers arrived when they said they would. Good company + Good Parts = WIN!

[johngriff]

Case and point, higher prices = company with enough power to hire a customs attourney. There ARE way's to get these things sped up.

[chmercer]

You heard wrong.

MSL GB KTS with camber plates = $999 shipped (if we ever get them).

SPL KTS with out camber plates = $1108 plus $8 shipping.

SPL KTS with camber plates (add $159) = $1268 plus $8 shipping.

If I dont get my money back or my coil-overs really soon I'm going to start pulling up my legal rights.

yeah dude i know, i was joking with the 30 bucks. my point is that woopdie doo you saved 100 bucks on some ghost coilovers that took 6 months or whatever to 50% chance show up.

if you buy from SPLParts, your credit card gets charged the day the coilovers show up from japan, and shipped out an hour later. if you loose some parts, call them up and order them. want some new springs? loose a spanner? etc.

cherish that 99$ because i think everybody knows what happens when you give MSL a call hahahah

buy from a reputable company!!!

[Dousan_PG]

seriously
ive bought form SPL for soo many years
never screws up
always backups their product
its seriously win win
you might pay more. but at least youll have peice of mind and can sleep without having to wake up earlier to work that overimt at work to buy ANOTHEr set of coilovres because MSL ripped you off.

[youngmanvr4]

My bad Kuah.

I am though having major problems with SPL too. Last Jan. I bought a Kaaz 2 way LSD from SPL...well they only charged me $490 for it and the cost was like $903. Now problem...back at the time I had the money budgeted out for it. Now 8 months later I find out they made the mistake and only charged me $490 for it and forgot the do the rest of the $413 the next day. Now it get even worse. I am really tight on money right now. I was away to busy working and could not get the chance to call them during business hours and so they take $100 out of my account WITHOUT asking me...and guess what...yea I didn't have $100 in there so I got a bounce check. Then I had bought a couple $10 things that I knew I had money for before I found out SPL had done this and got 2 more bounce checks. I am pissed at SPL and probably will never buy from them again. 8 months ago I had the money for but I dont now becuase I budgeted out for what I showed I had. Thank you SPL!

Sorry I dont see this as my fault that they didn't charge me. They had my card number. They could have taken the money out. But they didn't and now 8 months later they do and totally mess my life up.

SPL is great I agree...but I dont think I can trust buying from them again then getting 3 bounce checks becuase of what they did WITHOUT asking first.

Sorry...I'm done complaining.

[Flybert]

youngmanvr4, you are the only person having a problem with SPL. I can't believe you are blaming SPL for your crappy finances. You owe SPL money. Either send the diff back and they can refund you the money or pay them what you owe them. Sure they made a mistake but you should know how much money you spent. Do you not check your balances?

[[email protected]]

I am though having major problems with SPL too. Last Jan. I bought a Kaaz 2 way LSD from SPL...well they only charged me $490 for it and the cost was like $903. Now problem...back at the time I had the money budgeted out for it. Now 8 months later I find out they made the mistake and only charged me $490 for it and forgot the do the rest of the $413 the next day. Now it get even worse. I am really tight on money right now. I was away to busy working and could not get the chance to call them during business hours and so they take $100 out of my account WITHOUT asking me...and guess what...yea I didn't have $100 in there so I got a bounce check. Then I had bought a couple $10 things that I knew I had money for before I found out SPL had done this and got 2 more bounce checks. I am pissed at SPL and probably will never buy from them again. 8 months ago I had the money for but I dont now becuase I budgeted out for what I showed I had. Thank you SPL!


We originally tried to charge you the full amount but it was denied, I figured it might have been a $500/day limit on the card (pretty common) so I charged $490 the first day. When we tried to charge the $413 the next day it was denied. We left a message back then and you never called back and I forgot to follow up on it. The LSD was shipped the day you ordered it, we shipped it before charging the full amount because you had ordered with us before so I trusted the charge would come through the 2nd day, that was a dumb move; but lets make it clear you received the product so you DO owe us money.

When we found the shortfall recently, we called 3-4 times a day over a period of a week, left multiple voicemails, emailed you 2-3 times, and you never returned our calls, left a message or emailed us back. As a last resort we charged you $100, and I hoped you'll call us back after seeing that charge. We still have not heard from you until now. We TRIED very hard to ASK you, I know you may not have $413 available and I was totally open to making payment arrangements, you just never bothered to reply...

If you call us I will pay for your related bank charges for bouncing the checks and we can work out a payment arrangement for the balance you owe... we have placed the remaining $313 with a collection agency, this is the first we ever had to do in our years of doing business; let's settle this and I'll cancel the collection.

[Flybert]

And this is the reason why everyone on zilvia should be supporting SPL. Kuah is the man when it comes to customer service.

[EndLeSS8]

My bad Kuah.

I am though having major problems with SPL too. Last Jan. I bought a Kaaz 2 way LSD from SPL...well they only charged me $490 for it and the cost was like $903. Now problem...back at the time I had the money budgeted out for it. Now 8 months later I find out they made the mistake and only charged me $490 for it and forgot the do the rest of the $413 the next day. Now it get even worse. I am really tight on money right now. I was away to busy working and could not get the chance to call them during business hours and so they take $100 out of my account WITHOUT asking me...and guess what...yea I didn't have $100 in there so I got a bounce check. Then I had bought a couple $10 things that I knew I had money for before I found out SPL had done this and got 2 more bounce checks. I am pissed at SPL and probably will never buy from them again. 8 months ago I had the money for but I dont now becuase I budgeted out for what I showed I had. Thank you SPL!

Sorry I dont see this as my fault that they didn't charge me. They had my card number. They could have taken the money out. But they didn't and now 8 months later they do and totally mess my life up.

SPL is great I agree...but I dont think I can trust buying from them again then getting 3 bounce checks becuase of what they did WITHOUT asking first.

Sorry...I'm done complaining.

Instead of 8 months later, why didn't you call them the next day that they charged you too little?!!
Heck even the next week?

[atom]

My bad Kuah.

I am though having major problems with SPL too. Last Jan. I bought a Kaaz 2 way LSD from SPL...well they only charged me $490 for it and the cost was like $903. Now problem...back at the time I had the money budgeted out for it. Now 8 months later I find out they made the mistake and only charged me $490 for it and forgot the do the rest of the $413 the next day. Now it get even worse. I am really tight on money right now. I was away to busy working and could not get the chance to call them during business hours and so they take $100 out of my account WITHOUT asking me...and guess what...yea I didn't have $100 in there so I got a bounce check. Then I had bought a couple $10 things that I knew I had money for before I found out SPL had done this and got 2 more bounce checks. I am pissed at SPL and probably will never buy from them again. 8 months ago I had the money for but I dont now becuase I budgeted out for what I showed I had. Thank you SPL!

Sorry I dont see this as my fault that they didn't charge me. They had my card number. They could have taken the money out. But they didn't and now 8 months later they do and totally mess my life up.

SPL is great I agree...but I dont think I can trust buying from them again then getting 3 bounce checks becuase of what they did WITHOUT asking first.

Sorry...I'm done complaining.

You're not gonna get much sympathy.....

Why didn't you call them after they only charged the $490? Don't answer, everybody already knows why. You were hoping they'd forget about it and you'd get a nifty little discount on your LSD. You had plenty of time to set things straight yourself, but you didn't care as long as it was in your favor. It didn't work out. Tough noogies.

[CKAMC]

simple and short spl > youngmanvr4

infact sounds like youngmanvr4 isnt the honest customer. infact when I have customers call in and say they either recieved someone else's stuff or notice something to our favor we honor them with something extra of a sorts to show our appriciation for them being honest beings.

I bet SPL did the right thing as I have never heard anything bad about them from HONEST people.... *whistles*

[ramblux]

THERE WAS NEVER A FORMULA D CAR

O RLY? More info on this please, since I was led to believe that it was a sure deal. I mean, it's pretty obvious by now, but using my magazine to write checks that can't be cashed isn't cool.

[SiI40sx]

O RLY? More info on this please, since I was led to believe that it was a sure deal. I mean, it's pretty obvious by now, but using my magazine to write checks that can't be cashed isn't cool.

woooooow how deep IS this shit duuude damn i wanna know someon fuckin PM me!! lol

[[email protected]]

And this is the reason why everyone on zilvia should be supporting SPL. Kuah is the man when it comes to customer service.

Thanks guys! But I don't blame youngvr4man for not telling us about the shortfall, however if he would simply return our calls/emails alot of this would have been avoided.

Nathan, please just contact us by email or phone, if you can't pay the balance now we can always schedule/arrange something for later.

[youngmanvr4]

Kuah, I do apologize for all this. I well pay the money and I hope in my post I didn't make it sound like I wasn't. But I am little upset for the matter.

When I bought the LSD I did notice that you only charged me $490...I noticed that about 2 weeks after the date of the purchase. I kept extra money in my account for the next couple of months figuring they would take it out. I forgot about it after that. I never received a phone call the second day otherwise I would have called back. So I dont know what happened there or why but I never got another call after the order was made and you called back to say that the order had been ship out.

When you found the shortfall I was on vacation the whole week. I didn't even receive the voicemails til a couple days later (in the mountains in colorado) and never showed missed calls. I then never checked my email til a couple days after I got home then saw one email...only one. Still have it. Before I even had to chance to do anything about it (I would have emailed back but in the email it said to call) and by then the money was taken out.

Thats why I'm a little upset. I know I have to pay and will. But when things are tight and you do hardly have a chance to reply...you get this. Kuah and SPL are great. I am impressed how he is handling this. And by this may have just bought back a customer.

I will be getting hold for you guys soon to work something out. I would have gladly paid but we are waiting for a couple peoples bill that are past due that we still dont have checks for and if we would have that it would all be ok. But I will get back with you. Sorry for the mix up and confusion in my last post.

Lets be back to the orginal subject...I want my coil-overs!!!

[Edgar]

call MSL I just picked mine up today and i know some of the locals did
j2 told me he will be making phone calls today and tommorow to the ones that ordered with a tracking number or what not.

[94_240sx]

Edited:

Finally got the tracking #.

[youngmanvr4]

I better be getting my coil-overs soon. Thanks Edgar for the news.

[94_240sx]

What should I do guys? I really need the coilovers bad. I wish MSL just gives my money back, so I can order a set from Touge Factory...

[DoriftoSlut]

WOW. I've seen this scenario before.

Just wait for hurricane season (right now) and your guys' coilovers are going to magically be lost at sea. Sorry.

[Edgar]

bwhahahahahahaha!
nah i saw them with my own eyes this time linds

here is my set
http://img.photobucket.com/albums/v88/xxedtegraxx04/MyCoils.jpg

[94_240sx]

call MSL I just picked mine up today and i know some of the locals did
j2 told me he will be making phone calls today and tommorow to the ones that ordered with a tracking number or what not.

Edgar,
Please PM me their working phone number. I only have 9490 and as you know no one picks up. I appreciate if you can help me out. I'm so frustrated and I'd like to talk to this j2 guy.

[ramblux]

Just to be clear, my post above was meant to be taken figuratively, not literally.

I meant it as in "writing checks with your mouth that your body can't cash".

[Edgar]

J2 just works thier. PM me your number ill have him call you. He called my cell I dont waste my time calling the shop and dont even have thier number. I dont know if they changed it.

[94_240sx]

J2 just works thier. PM me your number ill have him call you. He called my cell I dont waste my time calling the shop and dont even have thier number. I dont know if they changed it.

PMed. Thanks. I hope I can finally talk to someone over there.

[cheap_sticker05]

I picked mine up today also, and I assure you there were MANY sets in the shop

[youngmanvr4]

Good to see some one got theirs. Any one know when the rest of "out of towners" will get theirs? Shipping time, ect.

[Edgar]

i guess it depends where you are located. more then likely they are getting shipped out tommorow since the coilovers were at the old shop still.

[94_240sx]

J2 just works thier. PM me your number ill have him call you. He called my cell I dont waste my time calling the shop and dont even have thier number. I dont know if they changed it.

Edgar,
No one called me yesterday... :(

[420sx]

i just want them to call me and let me know they have shipped them out. tired of waiting in the dark.

[kings_blend]

^word. anyone get theres in the mail yet or just the ppl that picked em up in person.

[Modern Speed Labs]

All coilovers have been sent...we are back up and running, and the dyno is in ground next door in our complex...yes we have been slacking in the customer service catagory, with Edgar leaving, things have been kaotic..

The KTs are going out first thing in the morning...Edgar had all the information, and has just given it ot J2. phone calls will go out first thing

As for the other Stance orders...all are completed, and everything else is completed

Yes we have been a wreck, and no everyone can't imagine what we have had to go thru to get into our new shop..

BUT BELIEVE me...we are back and running....so if anyone has a complaint, please email me directly at [email protected]

thanks
Marc @ MSL

[420sx]

can hardly wait ;)

[youngmanvr4]

Got mine today.

[420sx]

got mine today.


im overall pleased with the outcome. and a little something for MSL team.

this is very objective.

ALWAYS have someone answer the phone. this is one way to loose a lot of business whether you are in a restaurant, tire or sales business.

Have you girlfriend, mom, grandma answer the phone. even if they have no idea what are you talking about. COMFORT and CREDIBILITY is everything.

I want to wish MSL the best of luck but i dont think you guys know how to run a business as far as customer service. its pretty much absent. PHONE is vital to any business. if you dont pick it up - money goes somewhere else. plus you freak people out.
Hopefully in the future you will learn from your own mistakes.

[DoriftoSlut]

Yeah when you don't answer the phoine it makes it look like you are going to "go out of business", claim bankruptcy, not be legally bound to pay any customers back, and then split, to open up a new shop, put some money towards your cars, and try it all over again....


... That's if you are that kind of people. Which apparently the entire state of Indiana is...


Ok, i'll just shut up now.

[Edgar]

keep going

you are on the right track

[GT2]

All coilovers have been sent...we are back up and running, and the dyno is in ground next door in our complex...yes we have been slacking in the customer service catagory, with Edgar leaving, things have been kaotic..

The KTs are going out first thing in the morning...Edgar had all the information, and has just given it ot J2. phone calls will go out first thing

As for the other Stance orders...all are completed, and everything else is completed

Yes we have been a wreck, and no everyone can't imagine what we have had to go thru to get into our new shop..

BUT BELIEVE me...we are back and running....so if anyone has a complaint, please email me directly at [email protected]

thanks
Marc @ MSL

Hmmm. i'm still waiting, Patiently. has everybody except me recieved thier coils?

[420sx]

lets not bring up the whole work tamaguchi deal.... lol

[bill_willows]

I havent gotten mine either!!!! This is what I just wrote them!!

Hello, you said I needed to give confirmation right? Marc wrote: "First off Dave, Jared called and tried to contact you , with no response, called you one week ago and said that your phone was not working The coilovers are sitting here waiting for a confimation on address, and can go out TODAY." Here is what J2 wrote:

Private Message: Re: KTS shipping
09-08-2006, 08:33 AM
Modern Speed Labs
Zilvia Junkie





Join Date: Nov 2005
Location: Indianapolis,Indiana
Posts: 330

Re: KTS shipping

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Ok i looked up your info and your kts has not been sent out yet. there was a note by your info stating that they could not reach you by phone to confirm you mailing info. so if this is the correct address the kts can go out a.s.a.p. sorry this is taking so long but we dont want to ship any sets out if we didnt know the address was 100% correct. this is so you the customer are sure to get the parts you ordered and not some random joe who has no idea what showed up to his house. i hope you can understand whay we waited. again sorry for the long wait but we will get these to you as soon as you let me know that this is the address you want them shipped to.
Thank you
J2


Here is what I wrote right back!:

Private Message: Re: KTS shipping
09-08-2006, 02:19 PM
bill_willows


Join Date: Jun 2006
Location: Orange County
Posts: 9
Re: KTS shipping

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I appreciate your help. Yes the address is correct. Just incase
18030 Brookhurst st Apt. #585
Fountain Valley, ca 92708

Thanks again,
David



I have given my confirmation already a dozen times!! Can I get my suspention??

[bill_willows]

He emails me saying " get your phone working"? My phone works perfect! I have called them dozens of times and it rings and gos to there voicemail. This is bull!