gotta240

To make a long story short, best buy charged me for shit they shouldn't have. I called and they promised to refund the money to my Best Buy credit card but never did. Because of this charge, my credit has been fucked. (I NEVER use the card so I never checked on the balance, as it was always zero. Then one day I get a message from my credit monitoring company saying my credit went down....Come to find out, I was late on the payment for this erroneous charge)

After dealing with idiots on the phone at best buy to get them to refund the money, I had to call corporate best buy. they were just as retarded and the lady got rude with me, and I with her. Well, this bitch must have been SO upset that she gave my information to a friend who is now trying to call me from "Corporate Best Buy to resolve the matter. I just need your home address, and social security number, or the credit card name, number, 3 digits on back, and date of expiration. I'll be sure to call the credit card company and let them know this charge was an error"

It felt wierd so I told her I didn't have my social or CC on me, but to call me back in 6 hours and I'll get it. So I did some research on the number she called me from and nothing comes back for best buy. Then I called the number from a blocked phone and it goes to a generic voice message for a CELL PHONE!!!!! She then called me back to get the info and I told her I wasn't home yet, but to call back in two hours. Being retarded, she says "I'm supposed to get off right now, but I'll stay here at work for two hours just so I can resolve this for you" (and this was at 10pm my time, 7pm florida time where she called from). So then I KNEW it was a scam. Corporate Best Buy working Saturday night? Staying around "just for me". BULLSHIT. So basically, this ghetto bitch at corporate gave my info to a friend so she could scam me. She was the ONLY person who knew I called Best Buy Corporate so it HAD to be her who gave my info out. The retarded bitch who is trying to scam me is so retarded she doesn't know I'm on to her. She called me NINE TIMES this morning and left two messages (yes, actually left voice recordings on my voicemil) saying "his this is xxxxxx, just calling to get the information so we can get this resolved and taken care of"...

What do I do? Who do I call? HELP! I want to get this retard caught up. I was halfway tempted to just giver her the CC number so there was a trace back to her, but Best BUy and the Best BUy Credit Card company is so fucked up, they'd probably just let her scam me and not take care of it. I'm close to the point of hiring a lawyer because my credit was fucked due to the first charge not being refunded. But now this shit. Is there a law enforcement agency to contavt? I'd love to give this bitch a CC number and have her get caught... Ideas?

Edit- I'm in California, she's calling from Florida(shocking)