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Old 06-19-2005, 09:20 AM   #1
Jeff240sx
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Enjuku Racing

Enjuku = yes. Fast shipping, good prices, good people. I've never even heard anything bad about them.
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Old 06-19-2005, 09:36 AM   #2
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wow. thought-provoking informative post.
You suck.
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Old 06-19-2005, 10:12 AM   #3
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Enjuku=Yes x3
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Old 06-19-2005, 11:44 AM   #4
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every time i ordered, my parts came in exactly one week.

except for my brake rotors, which were on back order from brembo and were shipped from their plant in socal. those came 3 weeks after i ordered. i would have liked it if they told me they were on back order when i ordered, so i didn't have to call them when the other part of my order arrived (which shipped to my old address for some unknown reason), wondering what happened to the rotors.

other than that one snafu, great guys.
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Old 06-19-2005, 12:46 PM   #5
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yes x 3 + + +
Alright thats enough, you get the idea.
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Old 06-20-2005, 06:47 AM   #6
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Dealt with them in the past.. A1 service!
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Old 06-20-2005, 07:47 AM   #7
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Enjuku is also good for some techincal assistance! Ray is super helpful!
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Old 06-20-2005, 01:32 PM   #8
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good people over there....i have bought a lot of stuff through them and i have no complaints.....They shipped my clutch to the wrong person one time, but they sent out a new one to me with no questions asked.
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Old 06-20-2005, 05:07 PM   #9
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I can't remember who i dealt with specifically... Ken i think?

Anyways, another positive review.
the ppl at enjuku helped me out when my deadlines got all fux0r'd up durring my swap. They went out of their way to make sure that my parts got to me in time, expedited shipping, and charged me NOTHING extra... maybe that's not typical, or maybe it is.... either way, I highly recommend them.
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Old 06-21-2005, 05:02 PM   #10
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dealt with them when i first got my 240. ken was great help picking out suspension for my car. excellent customer service
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Old 06-21-2005, 08:18 PM   #11
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i am about to make a big order with them.. they have been nothing but helpfull...and these are guys that do know what they are talking about. another thumbs up for enjuku racing
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Old 06-23-2005, 10:58 PM   #12
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Fantastic service, great deals, & promp shipping. Even when my order got mixed up they had it fixed and sent out to me quicker than I expected.
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Old 06-30-2005, 08:51 PM   #13
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i just got all my parts i ordered from them in 2 days after being shipped. great service and support. will def. buy from them agian.
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Old 07-02-2005, 03:25 AM   #14
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Bought some stuff from there, no probs, quick shippers. Nothin bad to say
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Old 07-13-2005, 04:47 AM   #15
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YES!!!!


got a versus hood and a aluminum drive shaft. Perfect!
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Old 07-13-2005, 03:53 PM   #16
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Old 08-27-2005, 03:39 AM   #17
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bought greddy smic/greddy bov + hotpipe: no problem
later, the greddy bov's adjustment bolt striped so I ordered hks bov + hotpipe from them again: no problem again
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Old 08-27-2005, 09:21 AM   #18
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ken helped me out a ton recently,

bought a couple big things in the past and would always recommend them.
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Old 08-28-2005, 09:24 PM   #19
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Enjuku are some great guys. After our car crashed on friday's practice for Formula D, they stayed up and helped us repair the car, even taking parts off of their own cars. Really cool guys, and we have nothing but good things to say about them.
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Old 02-17-2006, 10:01 AM   #20
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I had the shop order an SR intake, and it took 2 months to ship. When it got here, it was the wrong size intake. Now this is a reputable shop with an account with Enjuku. I don't know what happened but I have never heard anything bad about them. I really don't know what to say.

I won't order from Enjuku any more, and the shop dropped Enjuku as a supplier. Such a shame. I don't know why it turned out this way.
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Old 03-22-2006, 08:59 PM   #21
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Enjuku = NO

Did not provide me a tracking number after I ordered, E-mailed them and they said UPS is suppose to give me one, after one week, I called UPS and told them I have a package and I was wondering when it would come. UPS said they need a tracking number and that they never give tracking numbers. After begging for a while, it turns out that the springs was indeed shipped, 1st @ the wrong address, 2nd nobody was home, 3rd my neighbor recieved it. My neighbor btw = thieves, it took me a while to coax it out of them that they indeed had my springs. And for the shocks? I don't even know how to get to them, if they were indeed shipped, with what tracking number, and
Enjuku also took the money out of the credit card.

This could have all been avoided if they gave me the tracking number to begin with.

Will never order from them again.
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Old 03-23-2006, 11:43 AM   #22
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Enjuku has been extremely good. I've bought probably thousands of dollars worth of parts and never had a problem. I usually deal with Ray, but Ken is the man. Eric and Teddy are also very helpful. Will def buy from them again...probably tomorrow..

For the people that had a problem call and talk to Ken, he will get you fixed up.
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Old 03-23-2006, 01:59 PM   #23
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Quote:
Originally Posted by Kn1ves
Enjuku = NO

Did not provide me a tracking number after I ordered, E-mailed them and they said UPS is suppose to give me one, after one week, I called UPS and told them I have a package and I was wondering when it would come. UPS said they need a tracking number and that they never give tracking numbers. After begging for a while, it turns out that the springs was indeed shipped, 1st @ the wrong address, 2nd nobody was home, 3rd my neighbor recieved it. My neighbor btw = thieves, it took me a while to coax it out of them that they indeed had my springs. And for the shocks? I don't even know how to get to them, if they were indeed shipped, with what tracking number, and
Enjuku also took the money out of the credit card.

This could have all been avoided if they gave me the tracking number to begin with.

Will never order from them again.
So it seems that you are the odd man out in this thread. Sounds like there might have been a mix-up sure, but I know for a fact Ken and the guys there would not idly stand by and not take care if this problem. Talk to them and I guarantee they will right things.....

Anywho....I've known Ken for a long time...longer than before his business ventures and now drift team which seem to be quite the big thing. Good to see the business hasn't gotten to him and he's still an A+ guy...

-Bill
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Old 03-25-2006, 03:40 PM   #24
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Enjuku has amazing service and builds amazing cars. I try to order any part I need from enjuku just based off of the good experiences I've had ordering in the past.
Enjuku = pass
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Old 03-31-2006, 04:57 AM   #25
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got around to installing my suspension the other day, turns out they sent me two left struts... so now i hafta run on two left struts until the correct part is shipped (coming next tuesday)......
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Old 04-05-2006, 09:28 PM   #26
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the guys at enjuku are awesome.. they called me right before processing my order to make sure everything was cool.
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Old 06-06-2006, 06:27 PM   #27
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Enjuku Racing

these guys are great. sent me a free CAS cover, gave deals on greddy oil filter relocation kit and stainless RAS. super easy to deal with.
thanks guys.

mike
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Old 06-06-2006, 07:07 PM   #28
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they are good i have delt with them in the past but prices have become really high.
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Old 06-07-2006, 12:35 AM   #29
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yeaps these have the greatest costumer service. and the help you even if you have car problems and give you good advice too.
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Old 06-11-2006, 08:22 PM   #30
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Quote:
Originally Posted by Kn1ves
Kni1ves, this is Teddy from Enjuku.

Just saw the problems you had with us in the past, and whatever I need to do to regain you as a customer I have no problem doing - short of giving the shop away . Shoot me an email to [email protected], AIM = enjukuteddy, or even give me a call at the office I'll do whatever I can do make right the bad service you received.

As with any large business some customers unfortunately fall through the net and get less than satisfactory service and for that I apologize. Not trying making excuses, just want the opportunity to fix it.

Thanks,

[email protected]
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