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Old 09-27-2009, 11:52 PM   #1
BOOSTLOVER
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Just got F'd over by Walmart.. What can I do?

So I'm going on a longass trip in a week and a half and I picked up a 120GB Zune at walmart last thursday night to help make the 30some hours each way travel time go by a little bit quicker. I got it home, downloaded the software, and tried to start it up... Nothin. Maybe I did it wrong, so I found some step by step instructions on how to get it to turn on and set up and followed them. Still no luck. So tonight I uninstalled the software and reinstalled it and tried it all again. Still nothin. I searched youtube for tips and found a video that explained the differences between the newer 120 and the old 80GB and realized I had the 80 that came in a 120 box and its broken. I then got everything together and went back to walmart about 2 hours ago and explained the whole situation to the manager and he said they can't do anything because the box has been opened. WTF! I asked if they can find out if this box has been sold before because I know someone switched their busted 80 with the 120 and returned it. He said they can't do that and I should call Zune and get it replaced with another 80GB. I told him he's out of his fuckin mind if he thinks I'm payin $240 for a 80GB zune.

I'm going to go back in the morning to talk to a real manager but I'm assuming it will play out the same. Any tips on what I should do?
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Old 09-27-2009, 11:55 PM   #2
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I think you're on the right track with asking if it was sold to someone else, talk to the head manager and bring up your dispute. If all else fails, go to another walmart. That's what i did, when they wouldn't take my ipod touch back.

Hope you get everything sorted out, and have a safe trip!
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Old 09-28-2009, 12:06 AM   #3
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why dont you do the same shit, buy another one and carefully open it and stick the 80gb one in there and return it to a different walmart and get your money back and the right zune ether way walmart still looses lol.
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Old 09-28-2009, 12:07 AM   #4
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make a youtube vid about it.


then get alot of views on it with people commenting negative things about wal mart then send the youtube vid with the views to corporate walmart lol
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Old 09-28-2009, 12:21 AM   #5
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tell them what happened...if they pretty much tell you ur sol...better business bureau....
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Old 09-28-2009, 12:22 AM   #6
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why dont you do the same shit, buy another one and carefully open it and stick the 80gb one in there and return it to a different walmart and get your money back and the right zune ether way walmart still looses lol.


If all else fails, that will be done. But I'm going to try the right way 1st.
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Old 09-28-2009, 12:26 AM   #7
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why dont you do the same shit, buy another one and carefully open it and stick the 80gb one in there and return it to a different walmart and get your money back and the right zune ether way walmart still looses lol.
do this. or just throw it back in the box and try to return it again, and don't explain anything. unwanted gift.
best bet is to return about five minutes before 10, when they stop doing returns.
wal mart don't give a fuck.
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Old 09-28-2009, 12:31 AM   #8
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Don't they have a serial number or something to match up?
Something like that?
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Old 09-28-2009, 12:33 AM   #9
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Don't they have a serial number or something to match up?
Something like that?
most stores might, but wal mart probably won't. and if they do, it doesn't matter. you can just keep going to different ones until they take it.
you don't even need a receipt.
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Old 09-28-2009, 12:33 AM   #10
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i returned a game because it had a scratch on it to walmart with no reciept, and i bought it online from some random place! lol ....they should replace it for the same item
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Old 09-28-2009, 12:34 AM   #11
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Don't they have a serial number or something to match up?
Something like that?

I checked after I got back and they don't match.
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Old 09-28-2009, 12:37 AM   #12
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if walmart fails then just contact microsoft tell them ",,well i love your product i purchased it but thanks to walmart i cant really enjoy your product, i dont want to give on you guys but walmart might of had changed my mind"
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Old 09-28-2009, 12:54 AM   #13
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sometimes the clerk just checks to see if its in the box and just scans the barcode and refunds you without any questions. and If they do question you just say it was an unwanted gift like busteds13 said

i think if you were to return it to best buy it would be much harder.
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Old 09-28-2009, 12:56 AM   #14
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Yeah, try it at a different walmart, just say you wanna return it cause it doesn't work.
You might have luck like that.
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Old 09-28-2009, 12:57 AM   #15
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yea i returned an item that they didnt even carry
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Old 09-28-2009, 01:06 AM   #16
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yea i returned an item that they didnt even carry
LOL, thats how walmart is though haha.
you got *snip*'d.. *snip* them back!
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Old 09-28-2009, 01:12 AM   #17
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you got *snip*'d.. *snip* them back!
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Old 09-28-2009, 01:21 AM   #18
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walmart is the devil u cant win, but can try
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Old 09-28-2009, 01:23 AM   #19
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Old 09-28-2009, 02:24 AM   #20
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Someone committed fraud and your getting fucked cause of it.
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Old 09-28-2009, 06:59 AM   #21
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Someone committed fraud and your getting fucked cause of it.
welcome to the world of "we don't check our returns"
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Old 09-28-2009, 07:15 AM   #22
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Target > Walmart
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Old 09-28-2009, 07:24 AM   #23
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I would just repack it in the original box as best you can and return it to wal-mart. Then either buy another one there or buy one at another store.

Oh and take it to a wal-mart thats in the ghetto. They most likely will not even look in the box.
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Old 09-28-2009, 07:26 AM   #24
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Target > Walmart
Target = Walmart

Target just appeals to the richer poor people.

Balling on a budget.
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Old 09-28-2009, 08:01 AM   #25
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Walmart is currently effing over america man.

as for what happened to you, im not sayin ive done it but Ive heard of people doing that alot at walmart, especially with RROD xbox 360s. They would buy another xbox, put their busted one in and return it.
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Old 09-28-2009, 03:52 PM   #26
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damn that sucks, the walmarts out here in san bernardino take back anything.

true story-
i once heard a lady bought a vacuum cleaner and returned the box with bricks in it and got her money back. i guess the walmart person didnt check inside the box.
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Old 09-28-2009, 04:05 PM   #27
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Once a Walmart cashier gave me 5$ change when she was supposed to give 15$ back.
I did not notice until about two hours later.
Went back, feeling guilty because it sounded like a totally made up story, although I knew I was telling the truth, and I thought it was worth a try to get my 10$.
They actually gave me the money.
Walmart customer service is awesome.
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Old 09-28-2009, 04:12 PM   #28
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You need to complain and NOT leave. Like, take your time complaining... spend lots of time in their store, complaining. Like, they cant force you out of the store really.. just keep coming back and back and back. Keep complaining.

You'll win, trust me. It works.
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Old 09-28-2009, 04:18 PM   #29
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just buy another one go to your car take out the good 120gb replace with shitty 80gb, return the 80gb maybe leave a note in there saying YOU GOT F*&@ED! and enjoy your new zune.
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Old 09-28-2009, 04:20 PM   #30
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maybe lay on the floor for a few minutes or go to sleep than complain that no one asked to see if you where ok maybe you will make out!!


lol jk

sucks dude..
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