na12uto

They wont. You will have to go through your bank like I did and even then I didnt get a full refund... Zerolift, useless *snip in my book

__________________
A day late, a buck short, nothing zip ties cant fix

shorty69187420

I have already talked to an attorney middle of last week when the motor didn't ship just in case.. there is already a trace on the money, and she is willing to go alot further if needed

besides that point about the money... I have called them probably a total of 3 hours today with 2 phones at the same time while trying numbers 1 through 5 to get different people... and guess what.. I never once got anyone to answer

Thundercock

I'm having the same problems right now. Ordered my Blacktop SR20 on April 5th. Since then I've been told that my engine was missing the ECU and a new one had to be ordered (which they supposedly got last week) and now every day I call I get told "The shipping truck is coming today, and you'll get your shipping info once its on the truck". I still don't have shipping info.

Bumpkin203

I filed a dispute with my bank already and they are working it now. Should have my money back by next week. Zerolift is garbage.

__________________

Instagram @bankai_r32

Thundercock

I hope its not too late for me to dispute.

shorty69187420

I talked with Jason from zerolift on tuesday and he stated that he had issued me a refund, took a picture of the reciept and sent it to me. Said that he was going to send me a shirt and give me a $50 in store credit for the troubles.. gonna check the account later on today to see if the money is in my account.

He was real apologetic and said that they have been having problems with the trucks taking orders out and fulfilling orders, getting stuff sent out and what not.

Thundercock

Please let me know if you actually got the refund, since I'd rather have them do it than have to go through a bank dispute.

801nismo104

dang i ordered pistons rods and bearings from them and i cant get them to answer the phone or email me back or message me on facebook. if i dont get a reply by today im seeking an attorney and calling my credit card company.

shorty69187420

update... I received my shirt today.. 2 days shipping time frame, wish the motorset would've came like this..

haven't checked the account for the money yet though, will do it tomorrow and update

shorty69187420

Checked the bank account and my money is there

Took 3 days to hit my acct..I used a debit card

801nismo104

ive fucken had it with these people. they never answer their god damm phone. they always put me on hold or it goes to roberts voicemail. ive called, emailed, and even messaged them on facebook multiple times and i cant get a reply. I called robert on april 16th to ask if they had cp pistons and manley rods and bearings in stock because i needed them asap. he told me he would find out and call me back the next day. well he messaged me back a few min later and told me they were in stock and i would receive everything in about 1 week. so i ordered. I asked robert to send me a tracking number once it has shipped. he still hasn't sent me anything. I think he lied to me about having everything in stock. such bullshit. i think ive called over 25 times with no luck. this is seriously not a way to run a business.

gamermule559

shady business had the same issue poor customer service

mrflip69

Sad to see they are still sponsors here. Zilvia needs to blacklist these shady businesses from being able to advertise/hold group buys. Plenty of legit shops to pay for bandwidth.

These guys took my money and I never heard back from them. Call your bank/cc before the time lapses. I would've been out $2k+ for wheels that were never ordered.

__________________

801nismo104

I completely agree. They should be removed from zilvia. I too had to call my credit card company to get back my money

GrimDrifter

I had actually sold something to these guys. Partially my fault for letting them low ball me. However, when someone came by to pick it up (i live in Ohio) The guy showed up with less money than we agreed on. I shouldn't have let them have it though and I'm sure they'll turn around and sell it for 3x to someone else. I learned what to do differently in the future but this one experience tells me not to do business with these guys.

SidewaysS13ka

been trying to pm zerolift all day on here since 7am about when they would ship my driveshaft and their inbox is full. its now 7pm and i still cant get a message through because it is.....you guessed it still full. if you run a business or are a vendor on zilvia, it might be a good idea to keep your pms open so people can message.

Sarom_ps13

Weird, I had good business with them, purchased 1jz motor set.. came on time and communication was good. I'm located in WA btw.

__________________

SidewaysS13ka

they responded fast to my pms..im just a little annoyed that ive been trying to contact them on here for 12 hours and i cant send a pm through because he didnt empty his box.

SidewaysS13ka

I am actually have to take everything back about zero lift. I've been dealing with their representative Rob through pm's. He kindly explained to me what happened with his pm box and then told me what my status of my driveshaft was and that he had appointment and that he had another rep package it up and get all the info for it and that he would send it Monday morning.....and he didn't not lie to me about the day it was shipped and said it should be at my house Tuesday morning. All in all people get inpatient while waiting for things and on people, but he apologized greatly for the inconvenience and told me he would get the driveshaft out ASAP. If it's here at my house in the afternoon, zero lift gets a pretty good rating in my book.

na12uto

Too bad I am still waiting on the other return motor from them :/ its been two years now... glad to see they shipped your stuff out sideways. But Im sure they are SO busy to answer my calls or messages before and they will get around to sending me my redtop

__________________
A day late, a buck short, nothing zip ties cant fix

SevenPistolero

i was looking for a silvia hood on fb and they responded. when it came time to get it ordered.....no response.

__________________
Midnight Gypsies-CEO of HoodStatus.

zerodameaon

Had no problems ordering from them, then I found this thread. Not sure if I am going to order the driveshaft from them and instead have it built locally.

__________________

Need to adjust your idle?
http://zilvia.net/f/s-chassis/395413...-pictures.html

SidewaysS13ka

well just wanted everyone on zilvia to know that zerolift came through for me and that the whole time ive been dealing with their rep Rob and he has been sending me updates almost of everyday about the driveshaft and today it arrived at my house on time like he stated when we placed the order. i ordered a jdm s13 driveshaft from them and like any other used part it needs to be cleaned up and they also provided the bolts to mount it to the diff. i had nothing, but good service from them, except for when i couldnt get through on the boards to them, but other than that they get a good rating in my book.

ehp

i was lookin at zerolift's 2jz swap parts until i read all these poor reviews of zerolift. thanks guys for all your input

__________________
follow my build on instagram: s14project

HI-BOOST

I was looking for a 2jz swap kit from Zerolift when I ran into this review. Couldn't find much info on fitment but if some people are having a hard time with the business who to say I wont? thanks for the reviews.

Reece

I think Zerolift and Chaser both need to be removed from the vendors list on here.

__________________

zombiewolf513

I asked them over the phone if they had any Apexi air filters in stock so I could come by and pick one up same day, they said "Yes we have a bunch of different kinds in stock." I drove 2 hours to find out that they had none, not one of ANY kind. That was a pissed off 2 hour drive home.

Screw Zerolift.

Smurf_240SX

Anyone know if they're still in business? Trying to get Rb mounts, I have tried calling an emailing, instagram with no answer from them.

__________________

FS OEM RB25 PARTS

zombiewolf513

They are still in business. It is best to steer clear of them. They are notorious for ripping people off and wasting customers time.

tuzzio

if you want rb mounts...why not call R.aw B.rokerage