Quote:
Originally Posted by MadScientist
As a past Vendor and Importer, I can say the dealers are listing goods that they like to sell. Specific brands and most Manufacturers like to see you list ALL items to show support. On terms of Importing (rare or non US brands), Yes a 50%-100% non-refundable deposit is for providing a service is completly understandable. Noone wants to loose money including importers, on a rare part that will never sell... Trust me... I purchased plenty and ended up sitting on product just to eventually give away to friends!!
I never screwed over anyone, and was extreamly truthfull with ever customer... and yeah, if it took a year to get, customers knew!! Good luck finding another shop to admit to that!!
oh... and its the Manufacturers who charge a Re-Stocking Fee, and the Dealer whould have to pay that or sit on overhead... its a trickle down effect!
-Drew
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QFT
I used to work in the vending/importing parts business as well and i couldn't agree with you more. Like you, i was always super honest with customers on how long things would take. Sometimes customers would bitch when i'd give them an ETA on a part they'd ask about. The way i always saw it though was i'd rather be truthful and tell you this shit really could take a while and perhaps get it earlier rather than lie and say "oh yeah we'll get it next week" and have it take 6 months.