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That would be the Terms and Conditions page... usually pops up when placing an order... you know that pesky thing everyone agrees to without reading first!
Once again its money changing hands and if I am ordering or having it Drop-Shipped from the Manufacturer... your getting charged first... even the manufacturers charge first if something is on back order to secure your place on their order! Most customers do understand this concept!
I only know of one place that I have delt with that shipped me goods before taking payment... and only because I knew the owner my entire life!!
Don't get me wrong I have alot of complaints about the Retail Auto Parts World.. Manufacureres tell you what they expect, then customers think they own you, and you honestly can't please everyone (you can try).
As a customer you need to shop around on Vendors, find one you like and make a connection... repeat customers always get treated beter!!
oh and looking for the cheepest place is usually where customers go wrong!
-Drew
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