SS Autochrome

[maz2001mp]

SS Autochrome = NO/Dissappointment

I ordered an exhaust a while back from them. My card was never charged nor was I ever notified of a backorder or cancellation of my order. I attempted to email and fax them numerous times but got no response.

They say that if something is backordered for 30 days, the order will be automatically cancelled. I'm guessing my order will be cancelled soon but I would atleast like to know before I go buy a different exhaust. Here is my receipt. I know this is not a questions forum but I have to ask if anyone has had a similar experience with them, bad customer service so far ...


Thank you, Mike Mazalatis, for shopping at SSAuto Chrome.
Below is a review of the items you have ordered.
---------------------------< Receipt >---------------------------
Order #: 362986-2415
Customer #: 1499741
Order placed: 12/03/2005

Item Name SKU Price Qty Sub-total
---------------------------------------------------------------------------
NISSAN S13 SINGLE CATBACK EXHAUS S13CATBACK-1 275.00 1 275.00
T
Item Details (1): ------------------------------------------------
Shipping to USA or International (choice required) = USA
-------------------------------------------------------------------
--------
Sub Total: $275.00
Shipping: $41.25
Tax: $0.00
--------
Grand Total: $316.25



This order is to be billed to:
Mike Mazalatis
**********
**********
**********
Email: [email protected]
Phone: ***********

Order to be shipped via: Fed Ex Ground

This order is to be shipped to:
Mike Mazalatis
**********
**********
**********
US

The customer made the following comments:



Payment Method: Discover
CC Number: xxxxxxxxxxxx3537
Expiration: xxxxx


Thank you for shopping at SSAuto Chrome. If you have any
questions concerning your order, please contact us .

[Hailtothesilvia]

wow...you have to deal w/ this BS on top of IPS?...man i would really hate to be you right now

Good luck

[highwaystar1994]

I bought headers from them and they didn't even come close to fitting. Must've been the first ones they ever made

[maz2001mp]

wow...you have to deal w/ this BS on top of IPS?...man i would really hate to be you right now

Good luck

lol yep I have had bad luck so far.

[TUnity2]

crap, i just won an auction for dual n1 s13 exhaust for 220.00 shipped, i hope i dont catch the same crap.

[Hailtothesilvia]

crap, i just won an auction for dual n1 s13 exhaust for 220.00 shipped, i hope i dont catch the same crap.

haha Chris, you're fuked! welcome to the "no exhaust in the mail" club

[s14dr1ft3r]

no exhaust in the mail club, huh? Thats funny. Hope it all works out for you guys. I know this IPS thing is a headache enough.

[andrewmp6]

one of my friends bought a turbo manifold for a rb25det and it didnt hit and the turbo flauge leaked i tired to tell him he learned tho

[shiftnslide]

crap, i just won an auction for dual n1 s13 exhaust for 220.00 shipped, i hope i dont catch the same crap.

i won mine for $210 shipped. and got it in 1 day. it shipped friday from north carolina and i got it saturday in new jersey.

it lines at up that cat and at the canisters but the two middle hangers aren't even close to lining up. i don't mind though.. just gonna take it to a muffler shop.. so cheap ya can't go wrong.

[iwishiwas-all*]

i have two friends running their dual-n1 style catback and they love it, sounds alrite too.

[Jeff240sx]

SSA = no.. but people continually let their cheapness affect their purchases.

Friend ordered a KA bottom mount in order to bolt up a t28 + sr20det downpipe. Recieved a topmount.. which requires an additional pipe to be fabricated, and won't work with the t28 he owns.
After spending 2 weeks emailing and trying to get the right manifold, he left them neg feedback. Here's what he got in return:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=s_86_d

What the hell are you fools dealing with these people?
-Jeff

[maz2001mp]

SSA = no.. but people continually let their cheapness affect their purchases.

Friend ordered a KA bottom mount in order to bolt up a t28 + sr20det downpipe. Recieved a topmount.. which requires an additional pipe to be fabricated, and won't work with the t28 he owns.
After spending 2 weeks emailing and trying to get the right manifold, he left them neg feedback. Here's what he got in return:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=s_86_d

What the hell are you fools dealing with these people?
-Jeff

Wow how unprofessional is that...... Well as long as they didn't charge my CC I'm ok with it. What a shitty company. Oh well I ordered a Koyo Radiator instead lol......

[s86d]

At the present time they are the only ones that support a "mate up to sr20dp bottom mount mani". The manifold wasn't for me but It's my neg feedback (Had to help a friend hide a car part purchase from wife.)

I guess a ka flange and a bottom mount sr mani is the win but tampa area has only one good tig welder for hire, so hard lesson learned.

[TNathe]

wow man, sucks about ya'lls bad dealings with them. I bought my mani about 2 years ago and has 0 problems, everything fit, and still looks functions great. Looks like they may be outsourcing the dealers to move more product. ???

[reefer1114]

cant post ebay links. but on the topic i got the same exhaust from them more than a year ago and had no problem at all. i thought it was well made and was a really good exhaust for the price. shit happens once in awhile. stay away from their manifolds though, i heard that they tend to crack.

[sw20>>s14]

no ebay links meaning auctions...i got the dual N1s for my 14 and id say the transaction went rather smoothly...got it in no time...couple hangers dont line up, but for under $200, im not complaining...

[Ricky240sx]

has anyone brought their intercoolers.. for s13 ... was thinkign bout it cuz its so cheap.. but not sure if they are good enough

[Ian]

By now hasn't anyone learned? Don't buy anything SS Autochrome...EVER

[babowc]

its a hit-or-miss.
some have good, some bad experiences.
bad things about a company,however, does tend to spread faster than the positive side.

[sepulchral]

yeah i said shit about this a long time ago but i got nothing but bashed by you people. ssauto is monkey shit

[BSPerformance]

got my N1 dual exhuast fast... but one of the tips was bent and torn a lil on the top to make it even worse

[sw20>>s14]

i guess they just luuUUuuUUv me then...i have no complaints...

[beetlejuice]

Bought a ka t-25 manifold in october '04 with no issues.

Bought an s13 dual N1 exhaust in sept '05 with no issues.

Bought an s13 fmic in oct '05 with no issues.

My cousin bought an s13 fmic w/full piping kit in sept '05 with no issues (nice fitment too).

All items were purchased through ebay and paid by either postal money order or paypal. Communication via email was excellent and shipping times were quick (NC to NV).

[clutch kick drifter]

bought a screamer pipe and didnt fit. Absolute crappy of the crap parts. SS Auto Shitz FTL people.

[GoodOl'S13]

guys the sooner we learn that we get what we pay for the less $$$$$ we will waste
ss AUTOCHROME= Garbage

[chibo]

Exhaust worked great for me, everything fit perfectly and sounded great.

[ejkisela]

I ordered a few of their manifolds (silk road style, which isn't anything like Silk Roads...but anyways....) and all are of good quality. I am on a T78 one now, they appear to be about the same quality. The T78 one cracked already.

[GabeS14]

has anyone brought their intercoolers.. for s13 ... was thinkign bout it cuz its so cheap.. but not sure if they are good enough
really is hit or miss, I bought my S14 intercooler with them, I love it ad came like 3 days later.
then I bought my 3" turbo back exhaust from them and same thing 3-4 days later arrived beautifull sounds great I actually recommend them for exhaust pipes and intercooler piping..cheap and very good quality, now... I wouldnt buy a turbo...at least for now...

[droid_one]

i just got my s14-s15 type intercooler with piping, for 250 , cant complain here , i like what i see,

[onehundredoctane]

bought a turbo back in the day, (2 years ago atleast) just because they are a local company, I live less than 45 minutes from where they "claim" to be, so I called them, "hey can I just stop by and pick up what i bought?", "no, we only ship stuff",
to me that sounds kind of odd, but ok, finally got the turbo, but the trims were completely different than advertised. waste of money. but I learned my lesson, I tell everyone I know to NEVER buy from them,

good friend of mine had a car that he put a SSAUTOSHIT turbo kit on, the car ran perfectly b4 he installed it, we compression tested it b4 the install, we double, and triple checked everything! it still didn't run right, and about a week later the engine was shot, on top of the fact that he hadn't ever taken the engine past 4k rpm.

I've heard too many horror stories to say anything good about SS.

[DoriftoPnoy]

-1 for SSA. 99% of what i hear of them or any ebay brand is shit. but somehow i think ebay is like a game of chance. You're bound to get a bad one, but there's a possiblity you'll get a good one. Take my friend for instance. He bought a ebay turbo *forgot what kind* and it shitted him within a month. He then went to a guy who sold ebay turbos but they were hand pickd and guaranteed to last. So far no problems. Wondering how long it will last....

[silver_s13]

DO NOT DO BUSINESS WITH XS POWER/SS AUTOCHROME

I ordered a FMIC kit for my hatch with a CA swap. Kit was supposed to be for a CA but piping was for a SR. Contacted them NUMEROUS times and have ended up eating it. I sent them pictures, descriptions and everything else they requested and they told me to take it to my mechanic for fitment. DO NOT DO BUSINESS WITH SS AUTOCHROME/XS POWER. They sell junk send you junk and treat you like your an idiot when you tell them it doesn't work. I know this is old news for the seasoned veteran but I thought maybe after all these years they would have changed their business practices. I was horribly WRONG!

[opponheimer]

IF you want your shit you paid for then call them directly...
919-528-1776

you're very very very welcome.

[Vatche]

along time ago before i learned my lesson, i purchased ssautochrome headers for my SR, it was cheap. i was cheap.

so i installed them. 1month didnt pass and they had cracked already. i took them off. shipped them back to ssautochrome for a refund. i never got one.

i didnt get a response from ssautochrome for a month. i sent them 5 emails they had no phone numbers public. so i went on better business bureau and filled a complaint. the next day i got an email from SSA, they asked me for a tracking number, which at this point i lost.

no refund. no headers. no money.

fuck them. their shit sucks, they suck, and for anyone who says otherwise. fuck you too

[GTWCS14]

This is your typical you get what you pay for.

Not saying that high end product doesn't crack. Ideally your looking at company to stand behind what you are purchasing :)

[Sileighty_85]

I retract my Previous comments.

These products are straight garbage do not buy this crap.

No R&D go into making these products

I had to dremel out about every hole except one..
I will not be using this POS manifold I will be using the stock one.

http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/XSflange.jpg
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/XSflange2.jpg

The top #2 and #5 cylinder bolt hits the manifold
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/DSCN3164.jpg


Clearance is ridicules id have to pull the manifold if i wanted to remove the valve cover.
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/DSCN3169.jpg
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/DSCN3170.jpg

Also the oil return hose dosent exactly reach so i either need to bend the tube or get a longer hose

I sent them an Email and pics about the issues and here is the second manifold they sent me

i got this nastyness inside on the runners 4-6...
cylinders 4-6 join and run through this section severly restricted compared to the other side
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/NewManifold4-6Runners.jpg
http://i73.photobucket.com/albums/i235/Neil_85/Miyukis%20Silvia/NewManifold2Runners4-6.jpg

[Grimsta]

Well unfortunately the companies ignoring a customer when they have a problem and hoping the issue will go away if they ignore you long enough is far too prevalent in the industry today. Makes me wonder how these companies survive with such crappy service! Hey Russ, you should return my calls

[gsn0526]

i know i am posting on old thread. I ordered a turbo elbow from ssautochrome about a week ago ...didnt hear anything so I emailed them today with my order number and the info on the receipt to ask what the deal was. They then told me they dont have the product I ordered. They have something similar and asked if I would like them to ship that out to me tomorrow..(a fucking week goes by and I have to contact them to find out they dont have it). I told them I need the part by thursday since the dont have what i ordered to send the other style to me and overnight it please (I dont think that would be to much to ask since I ordered a week ago and businesses should try to have good customer service). They said they will not overnight it they rather give me my money back. I wish I would have done a little more research on them. I would not have bought it. I heard about there the craftmanship of the products they sell isnt really the greatest but how much can you mess up a 8 inch pipe with two flanges on it. Obviously they dont give a shit about customer service or product quality. Last time ill buy something from them. The customer service there is at the top of a shit list.

[S14Lee]

ss stuff is garbage had there stuff on my honda and the turbo went out in like 20 =mins of drivering and i have had my turbo manifold rewelded like a million times.