Performance Nissan

[Maeda]

Nissan Dealership in
Duarte, SOCAL

I have dealt with them a few times for the following items.
Nismo LSD
Steering Rack Bushings
Nismo Thermostat
Tein Tie-Rods

My tie rods were a FUCKING NIGHTMARE.
I called in and they said come down.
They guy that runs the aftermarket dept was not in because he went home early.
I couldn't get my tie-rods.
A guy in parts said it looks like its out of stock and would need to be ordered but couldn't because its the aftermarket parts guy's job, so I'd have to wait a couple days before ordering, and then wait AGAIN for the parts to arrive.
I bitched at this guy in parts for like 10 minutes before finding out he gets dicked over all the time by the guy in the aftermarket parts section due to the leave early phenominon(i can't spell).
I apologized.
I talked to a manager and got my parts right away(like 20 seconds).

I got my LSD without a hitch. Called in and picked it up.
Previous aftermarket parts guy was not there(fired?).
The guy I dealt with was very cool.

My nismo thermostat and steering rack bushings have gone pretty badly.
I got the thermostat and they raised the price on my way to the dealership.
I mentioned this and got the original price.
The bushings were out of stock.
My steering rack bushing were supposed to be in the next week.
It has been about 4 months now and still no bushings.
I was offered a refund but its only 8 bucks.
Also, I dealt with another completely different person (nice guy but seems to be overworked).

I hate this place, but most of the time you can't find a better price(700$ LSD).
I'd recommend trying to avoid shopping here unless its IN STOCK and you can pick it up, otherwise don't bother and pay the extra couple bucks for a sure thing.

[420sx]

mmm i ordered a few things from them on occasion and everything was shipped real fast. they got nice prices on a few things too

[EEdude]

The few things I've bought from Performance Nissan Parts, were out of stock(Nismo tensino rod bushings, kouki 180sx signals). Turn around time for teh tension rods were probably 2-3 weeks, which wasn't so bad. The 180sx signals took about a month or so. Everything was shipped according to how long the guy said it took. I'm pretty happy with their service, and their prices are great.

[sdtouge]

ive only got good things to say about this place, got my thermostat in 2 days.:) and called me with info on my order etc. great customer service in my expirience.

[Globalsilence]

My friend ordered some corner lights for his 240, and the guy said they were in stock. 35 days later my boy called and left a message saying he wanted to cancel the order and would pay the 20% restocking fee. The guy called him back the next day AFTER they change the website to say "no returns or cancellations" my boy went off. The guy said it was on a boat still and won’t be in for another few weeks. So my friend disputed the credit card charge and gets a call the next day with tracking numbers for his lights.

[Inland180]

i recently bought 240sx rear wheel bearings and it was instock.. very good price and not a hassle at all!2 thumbs up for me as of right now!

[alemanyS13]

Bought some Nismo exhaust hangers. Shipped quick.
Tanabe sway bars are the cheapest ive seen....but then i dunno?

[Brian]

bought mission mount and thermostat from them.
no complaints.

[Ritz S14]

Bought nismo tension rods and 180sx kouki signals two seperate times. Both were special order after I placed my order. Their ETA is very reliable, and they're FUCKING CHEAP!! ::rawk::

[Maeda]

Their ETA is very reliable, and they're FUCKING CHEAP!! ::rawk::

ETA reliable = no
I'm still waiting on some steering rack bushings I orders 2 months AGO!!!
It's only 7 bucks but still...

Cheap yes.

[i8yourfwd]

I ordered my Rear LCA from them when I bent it. Got it in two days. I think they're awesome.

[sw20>>s14]

ordered some parts and shipped in less than 2 days...packed very nice and compact to save on shipping...the best pricing i could find anywhere...excellent customer service, eddie :rawk:

[SpeedMonkeyInc]

Just placed an online order for a Nismo radiator cap and thermostat. It came really fast. In the past I ordered 5 lug hubs from them and the same deal, parts came fast. So +1 thumbs up for Performance Nissan.

[->zEnKi_MaGiC<-]

i bought a tanabe tuner medallion and a gt-spec rear strut tower bar. the muffler came in quick (like less than a week). the gt-spec took a while to get. i think it was almost a month which was expected. but the thing that got me the maddest was their customer service. they called me to tell me my parts were in and i said i'd be there the next day. i showed up and told them that they called me and what parts. they just disappeared on me for like 15 min. a guy showed up 10 min. later and got his parts in like seconds. so i ask them again. they told me to wait over in the waiting area. i was there for an hour. i watched two ep. of jerry springer which was kinda interesting. finally i went up to them said do u have the parts or not b/c i had to go. the guy goes to the back and says i don't see it and then the parts were right there next to the door to the back. never again ppl. :madfawk:

[g6civcx]

This is really hit or miss. Sometimes the parts get here quickly. Sometimes it doesn't, especially when it's on backorder. Seems like some of the employees are better than others.

Prices are okay. So take a stab if you want to try your luck.

[sw20>>s14]

just a heads up, but advertisers arent allowed to post on their own review thread...just one of them thangs...

[Dousan_PG]

yeah ur not supposed to. read the rules.


#/f/showthread.php?t=83800
quoted:

The reviewee SHOULD NOT be posting in their thread. We are having three major issues with this at the moment:

[ThatGuy]

Performance Nissan, this is for reviews by members only. This is not a question an answer section. If you have a problem with the reviews you are recieving, perhaps you need to improve your service. Please encourage members to post positive reviews when they are satisfied.

Also, DON'T EVER MAKE THAT MANY POSTS IN A ROW AGAIN! Learn how to use the edit button instead of whoring an entire thread like that.

This post will not be removed. It serves as a reminder to other advertisers of what NOT to do.

[killjoy]

If you use Jason M from perfnissan he gives discounts to FA members. (sorry Zilvia)

[Siizzzoooo]

EDIT

everything i've ever ordered has been backordered most of the parts took about 2-3 weeks to arrive after placing initial order....prices are good, but for us people who want parts NOW then you're not a happy camper. im willing to pay for the fast service and shipping...

regardless, got the parts, and never had a problem besides waiting on arrival of parts

[Jung918]

I have always had great service. I usually order oem parts from them but on occasion I would get aftermarket parts. Either way, I can't complain.

[sdtouge]

i dont know what happend last time with good service. i guess it was a fluke or something.
i will never do business with them again.
first i order the product, then i get a call fucking 830 am next day im still asleep, the person says busings i orderd special delievery, so well ship those out when they arrive in like 4 weeks, and he says he ship the thermostat and coolant and crap when the coolant arrives in a week.
a month later nothing happens, so i email and they say it will be there on friday (this was like thursday, or wedensay, so they already put it in the mail) then i call them on like tuesday likewtf i need this for this weeknd thats why i orderd a month or more ago. then they were just like we are waiting for the busihngs to ship it all, im like wtf you emailed me told me its in the mail and you originally told me that you would ship the first half, so i just told them to cancel my order
i HIGHLY recomend staying away and not working with them, i personally will not ever get anything from them againl

[CHARLIE2020]

I just ordered about 25 items with them half of which is special order stuff and I am pleased with them, wut I did was find all of the parts I wanted on F.A.S.T print them out then looked up prices on there website and brought both papers with me and everything went smoothly...

[Inlandsilvia]

I have ordered about a thousand things from performance nissan and have never had a problem in anyway. I have always recieved great service and have been given the best pricing on items that i need...I guess you guys are dealing with the wrong people because I have had great service everytime I have dealt with them....A+++++++++++++++++++++++++++++++

[sw20>>s14]

first i order the product, then i get a call fucking 830 am next day im still asleep
haha, thats when businesses commence operation...dont be bitter because youre a lazy ass teenager...haha

but ive bought a couple of things from them and have had no problems whatsoever...excellent pricing and fast shipping...

[CHARLIE2020]

I think Nissan Duarte is gonna be my new spot for parts, I like Mike over at Superior to but he PMS's to much....lol yeah Mike I said that about you...lol

[Inlandsilvia]

if you need parts hit up jason over at performance....I have dealt with many times and he is really good at keeping you updated and getting your parts fast. I have nothing but good things to say about them.

[m072514]

ive also ordered alot of parts from performance nissan. theyre damn decent folks over there.

[AuburnRyan]

I called Jason, verified what I needed was in stock, got a great price, and had all items in a few days. Recommend and I'll come back.

[Ritz S14]

Just ordered tie rod boots, got here in 2 days! +2 for them.

[40daws]

:rawk: :rawk:
I love their service and Jason is the MAN.

[oridostyle]

Jason rocks!!!!

[DJPimpFlex]

just got some S14 kouki stuff. Shipped quickly, and exelently packed. Took care of me. +1.

[driftracer]

I bought some kouki headlamps, corner lamps, some brackets and a few other miscellaneous items from Performance. Their prices are very good and their customer service is superb. I live on the opposite coast of these guys and shipping time was good as well. I look forward to doing business with these guys again. Thanks Tony and Jason :)

[nrg]

I bought some stuff from them back in 2004. Anyways, i just received a letter from them. It seems that their web server has been hacked and the hackers have all the info and credit card info for all the past purchases.
I saw the letter and jumped right into my car, then realized it was a credit card that i canceled last year lol.

so who ever used their card to make purchases from them through their web site, beware and check your bank/credit card companies.

[Maeda]

Yes I too recieved this.

It's a good thing the card # they have is long dead.

[crazyikimasho]

Its all being handled. They are just sending these letters out as a precaution, in the event that you do have an issue. The website is being designed with much better security measures utilizing a different webhost. Ill let Jason embellish, but I can assure you everything will be fine. If in fact you do have an issue be sure to contact them and they will make sure the problem is corrected. This can happen on any site, if you do not feel safe making online purchases you can call direct and place your orders via phone. All online pricing will be honored via phone or directly in person.

From 350z forum: http://www.my350z.com/forum/showthread.php?t=184491&page=3

[crazyikimasho]

Just thought I would also forward this message which was also on the 350z forum:
Hey guys, yes, we had someone hack into our server almost 2 weeks ago. The person who hacked into our server had access to everything on it but there was no record that showed he went into our site, this is why the letters were mailed as a precautionary measure to safeguard your financial accounts. I know people have been calling in and some of you may have heard we were down for "upgrade" reasons which is partially true. We are upgrading to a much better system which will be much more secure than our previous site. We do not want to give the impression that we stored CC information intentionally but that was just the way our system functioned. Our new website will no longer store any CC information at all and all transactions will be verified by www.verisign.com. Unfortunately, no website is 100% secure and if someone really wanted to get in, they will find a way to hack in and we were one of the unfortunate e-commerce businesses that had to suffer from this atrocious act as well as our customers. We deeply apologize for this and hope to regain the trust of our customers. As of now, our case is being investigated by the Federal Bureau of Investigation and is a federal case, rest assured, we are doing everything in our powers to find the source of this hacker and salvage and protect and other data that couldve possibly been compromised.

Performance Nissan Parts(www.mynismo.com) is currently at ground zero and we are building from scratch. We are in the process of building a much more better website with a lot more information and data for your needs. I know that our old website was somewhat of an eye sore and not the most pleasant to look at but our new website will be much more appealing and much more easier to navigate. As far as the sight being secure, we are switching over to a completely different server company which we will solely have a dedicated server to us and we will have as much control of it as humanly possible. We are investing a lot of capital into our new website with new and updated hardware/software to have the most up to date technology as possible. We are taking the neccessay precautions to do what we can to make very transaction on the new website much more secure than what it was.

Due to our website being down, we do not have access to any of our orders. Our backups from the old website are in the process of being salvaged so we can get to the backorders so we can accomdate you with your parts. We are also taking phone orders for items we have in stock, anything we do not have in stock will have to be worked out some other way so please, feel free to contact us. If you currently have a pending or back order with us, please give us a call so we can expedite your order as soon as possible. Just because we do not have a website does not mean we are not around, we are still in the office ready to answer phone calls, PM's, IM's, e-mails, etc. As of right now, the most convenient way to make a transaction with us would have to be through Paypal or purchasing from our EBay store. If anyone has any questions regarding this security breach, please contact myself or anyone in the Nismo department regarding any questions.

Again, we deeply apologize for this inconvenience and we hope to hear from all of our customers as we get through this unfortunate event.

Andy K.
[email protected]
626-739-1922
Please contact me regarding any info regarding the security breach, order updates, part inquiries, etc. If you are contacting me regarding order updates, please be patient and I will get back to you as soon as I can.

Jason M.
[email protected]
626-739-1921
Please contact Jason directly if you wish to make a Paypal transaction, part inquiries, technical questions, etc.

Nicole C.
[email protected]
626-739-1960
Please contact Nicole in regards to any shipping questions, I.E; tracking numbers, shipping quotes, etc.

Tony N.
[email protected]
626-739-1964
Please contact Tony for any part inquiries or technical questions.

Eddie T.
[email protected]
626-739-1968
Please contact Eddie for any part inquiries or technical questions.
We do not know how much if any information at all was taken. We are taking every precaution we possibly can to assure the saftey of our customers. This may not apply to any orders that were placed a month or a year ago, or 2 weeks ago. We simply do not know for sure so are taking every precaution possible.

[Tenchuu]

well i wish they would have been a bit quicker on that letter, I just got my letter today.3 days is a long time for a thief th have all your account info.

[sncs14]

Got my motor mounts in two days and it was the best price I found (including shipping). PMed Jason after hours and was done with my order in a very short period of time. To sum it up I got my parts faster and at a better price from Performance Nissan than I would have buying from an east coast/local dealer.

[Irukandji]

Jason is a nice guy, but he should tell his customers when parts are on backordered :p.


Overall good guy and good prices.

[crazyikimasho]

Jason is a nice guy, but he should tell his customers when parts are on backordered :p.


Overall good guy and good prices.

Ill smack him around for you when I see him.

[Maeda]

Justin find my steering rack bushings!!!!

:D

[crazyikimasho]

Justin find my steering rack bushings!!!!

:D

They are probably on Jason's desk under his pile of junk.

[Inlandsilvia]

lol...I been in jason's office and it's pretty small for six people and parts.

[g6civcx]

This is really hit or miss. Sometimes the parts get here quickly. Sometimes it doesn't, especially when it's on backorder. Seems like some of the employees are better than others.

Prices are okay. So take a stab if you want to try your luck.

I want to update my feedback. It wasn't until I spoke with Jason that I realised how much volume they deal with. Very responsive over email, site feedback page, and phone.

Now I use them exclusively for all my OEM and some aftermarket parts . Sad that their site went down. Hope it gets fixed soon.

[alkemyst]

I am dealing with waiting on my R33 Ebrake cables since February. My wife is heading to Japan for two weeks so I am pretty much going to have her pick them up.

I was also told they had the rear Z32 TT rear caliper seal kits in stock at $35 so I dismantled mine to have them powdercoated. They didn't actually have them and then told me they couldn't get them....had to order from Courtesy @ $90, I could have bought rebuilt's for $100/pair.

They are responsive though.

[ryangreg]

Jason's customer service amazed me in the begining, but as time went on, that SUCKA started to pull some funky shit.... two thumbs down for being a dubber, but two thumbs up for price matching and getting me most of what I needed. :fawk2:

[blu240]

whats the website to this place i would like to check it out

[DRIFTING_SIL_EIGHTY]

http://mynismo.com/

your welcome

[revat619]

ordered some s14 stuff online. All my parts came in super quick and everything was packaged great. + 1

:bow: