D2 Coilover **Semi-Recall on defective coilovers**

[nokuntrol]

This was posted in one of the threads by the North America D2 Reps.
I called them today and spoke to Michael directly. Micheal was a nice guy but told me that if I bought my coilovers through a groupbuy (like the NICO forums), that I would have to deal directly with the Groubbuy organizer (Mark).

Does anyone have the contact information for Mark from the NICO Forums?


LINK to Origenal thread - Pg2 for Info (http://www.zilvia.net/f/showthread.php?t=69630&page=1&pp=30)



UPDATE

This thread has come our attention and I wanted to address some of the concerns. At one point D2 switched manufacturers for some of the oils in the shock and so far all the shocks which have had excessive noise coming from them have been traced back to this manufacturing run. D2 has since switched back to the original supplier and all coilovers sold recently and any sold from now on should not experience this problem. Again I want to stress that this issue is not a problem with every D2 coilover sold, only some. It may not even affect all 4 coilovers, depending on the dampening it could just be your rear struts or just your front struts that are affected.

We have extra replacement struts on the way from D2. If you feel your coilovers might be affected by this you will (upon confirmation of defect) be eligible for replacements free of charge. We will also extend this offer through next winter to be sure that if your shocks are from the questionable batch you will be eligible for a replacement then even if they don't start acting up until that time. I would like to reiterate that this does not affect all shocks only a relatively small # of the overall coilovers in the US. If you feel that you are affected by this please call us AFTER FEB 1ST (we should have replacements by then) @ 919-383-5000.

-Michael
D2 Racing North America

[michael1284]

I also bought mine from there, and that guy is hard to reach. :/

[bing]

hey guys,

i am good friends with mark and i can reach him usually...

i coordinated the group buys for our local club in ontario Canada and have been selling them as well.

i myself need to warranty my D2's..

i sent an e-mail to Urban 2 weeks ago but havent got a response back

what did he tell you guys?

because i havent been able to get anywhere, i'd like to know how we are supposed to fulfill the warranties because i have to do them for other guys as well.

[Dousan_PG]

hahahahhaa
d2 suck
i said that from day one

[MugenHonda]

hahahahhaa
d2 suck
i said that from day one

lol what a jackass. :mrmeph:

[s13driver]

this is what i got from D2 couple months ago. don't know if it is still good

Compnay : URBAN IMPORT
Name : Mr. Michael
E-mail : [email protected]
Tel : 919-383-4605

Compnay : MMOTORSPORTS
Name : Mr. Marcus
E-mail : [email protected]
Tel : 323-306-1006

[AutoRnD]

hahaha ownage.. i am with dousan on this one...

[publicenemy137]

neither of those you can contact mark with. nokuntrol mark runs these forums: http://www.240sx.us/

start up a thread for replacement coilovers, b/c I know I will be posting in there as well.

[nokuntrol]

i looked up my old Paypal history. It seems I payed [email protected]
for the D2 coilovers.

[nokuntrol]

neither of those you can contact mark with. nokuntrol mark runs these forums: http://www.240sx.us/

start up a thread for replacement coilovers, b/c I know I will be posting in there as well.


http://www.240sx.us/viewtopic.php?t=9

Did you already submit a claim? or are you going to?

[bing]

hahahahhaa
d2 suck
i said that from day one

u suck....

and so does pink godzira

*****slaps face - runs*****

[Dousan_PG]

hahhahahaha
you rule bing

dont you know im training to be a cage fighter?

GOSH! IDIOT!

[bing]

your mom goes to college.

[sr240mike]

Mark from advautoparts?? I believe thats the same as speedtechindustries. You can hit him up on AIM at advautoparts.

[publicenemy137]

http://www.240sx.us/viewtopic.php?t=9

Did you already submit a claim? or are you going to?

I already did like 2-3 weeks ago, I think this was before the whole semi-recall thing. Mark said he already put it in but I haven't received anything yet. So I asked him to make another request today since today is when D2s should have the replacements in. Hopefully we'll be able to get our replacement coilies soon, loud as shit in the cold. D2s don't suck, just the defective ones that will be replaced for FREE

[kazuo]

I'm with douchesandynamite, D2 is crap.

But at least they're owning up.. so I guess its not all bad.

Still, I won't buy D2 coil overs.

[HaLo]

How do you know your in the defective batch?

[HyperTek]

woah i once wanted D2s... ill stay away, company still has alot to learn....

[AN89HATCH]

I dont know, I have the d2's, and for the price I paid, I think there pretty good, feels just like all my other friends coil overs, but I payed 900 bucks less :yum: Just because of a recall does not mean they suck.

[Dustbunnie]

this is kinda laughable...you guys know Nissan has had recalls, right?

some peoples' reasoning skills are pretty flawed..

[Dousan_PG]

you people take everything so serious
i dont buy those because
a) poor quality
b) lack of us support
c) spring rates
d) valving info?

um..yeah tahts it

btw, ihave Tanabe DD now and had TEIN HE before.
both have good US support, tanabe soon to do revalve, tein always did, can always upgrade and both have great customer service. and both are of high/decent quality

poor reasoning my ass

good luck on your shock replacements. wish you the best..

and if you say cost, i paid WELL WELL WELLLLLL under retail.

[HaLo]

you people take everything so serious
i dont buy those because
a) poor quality
b) lack of us support
c) spring rates
d) valving info?

um..yeah tahts it

btw, ihave Tanabe DD now and had TEIN HE before.
both have good US support, tanabe soon to do revalve, tein always did, can always upgrade and both have great customer service. and both are of high/decent quality

poor reasoning my ass

good luck on your shock replacements. wish you the best..

and if you say cost, i paid WELL WELL WELLLLLL under retail.

You need to tell me where you got your Tanabe DD well well wellllll under retail. :)

[Dousan_PG]

haha...sends pm to buddy halo

[publicenemy137]

Yea the sound does suck but they are replacing it for free. This should not make them bad coilovers or a bad company at all. They just decided to switch manufacturering companies but went back after they found out about the defect. The coilovers themself are solid.

[bing]

i figure you gotta start somewheres,

the D2's out performed by sportline / AGX combo by a ton and they actually cost me less.

when i get the new struts and they go another year or more i will consider them a good buy then get something hotter.

no reason to get something crazy until you can actually appreciate it, now i have something to compare against.

[HaLo]

Speaking of which, how do you know that your on the recall list? Mine make noise, but how much noise is considered a recall?

[jjwilks240]

mine are like new

8/7 and i tracked them on a bumpy track for hours at a time about 15 different times

car is on jackstands for winter and out they came and into the basement they went

and they have about 15,000km on them so far

[publicenemy137]

jjwilks does ur make any sound?

[RBS14]

wow, what a surprise! Let me guess, Megan Racing coilovers are next.

[publicenemy137]

Yea MR coilovers are new. When D2s first came out they seemed invincible. Just give it time...