speedgod^s13
09-06-2011, 11:39 PM
I'd like to share what I am going through, with the company dipppedparts.com.
What this company does, is dip pretty much any car part you choose, in chrome, chrome colors, or gold. Now that you have an idea of what they do, I'll move on to my situation with this company. Keep in mind, that this isn't over, so this isn't a negative review. I'm just stating what has been happening up to this point, to help others decide on if in fact, they do want to use this company for their services.
Onto to the story. So, I decided to have my Work vskf's rebuilt, due to curbs on the lips. Since my wheels were apart, I decided that I was going to have the wheel bolts gold plated. 2 of the bolts were stripped during the removal process, so I had to buy new ones. Turns out, Work USA doesn't stock vskf bolts, and that they aren't the same size as the vsxx, or rezax. Which means I had to pay a good amount, to get several replacement bolts from Japan. So, I get the replacement bolts, and get in touch with Mike from dippedparts.com.
I ask him how long will the dipping take, and he replies that it could take up to 2 weeks, but usually never that long. So, I was like ok, sounds good. I send the bolts usps priority which usually takes 3-5 days, to reach the states. The package end up getting lost for a few days, and finally gets to Mike around August 5th-8th. During the transit of my bolts, I had already paid Mike, which was our agreement, so that he could purchase the gold needed to plate my bolts.
So now, more than 2 weeks pass, and my bolts still aren't done. When asked why, Mike states that they only buy gold every Monday. But, the delivery is late, and hasn't come yet. I'm like OK, I'll wait. I call him a week later, and he tells me that it's gonna be in the mail, the following week. Keep in mind, that my wheels are still at the rebuilding shop, throughout this whole process, and he isn't too happy about storing my wheels for this long.
So, last week I call Mike again on Thursday of last week, telling him that my bolts are still not here yet, and that I really need them back asap. He tells me that his uncle, (who is actually the guy that owns the shop that does the dipping/plating work) already sent it out! He then tells me, that he is going to go to the shop on Friday, to see what was going on, and would call me to let me know. He does call me on Friday, and tells me the reason why I didn't get the bolts yet, was because they were still at the shop! He states that It's a good thing that they weren't sent out, because several bolts, weren't plated up to par. So, he would those re-plated, and sent out today via FedEx next day, if possible, if not 2-3 day.
I'm really getting frustrated at this point, but there is nothing that I can do. So, Mike calls me this morning at 5:27 AM pacific time, and since I was sleeping I didn't pick up. I call him back when I wake up, and throughout the day, since he wasn't picking up. I get in touch with him at 3 pm, and he tells me that the bolts were all packed up, and his car ready to be shipped, when his wife notifies him that his car is no longer in the driveway!! It was stolen, with my bolts in it!! He tells me that he is going to replace my bolts, and I tell him that I had to order my bolts from Work Japan. He tells me that he has a lot of friends that bring in wheels and stuff, so sourcing them won't be a problem. Once he locates them, he will have them plated the same day he receives them, and have them shipped out asap.
When I ask him, if I can get a refund, he states that the money I sent him, was already used to buy the gold to plate my bolts, which is understandable. But, I am kind of worried, because I'm almost out of time, to file a paypal claim, although I'm not sure if I am indeed being taken for a ride or not. At this point, I don't really know what to do. I'm hoping that Mike does come through, and soon, because this has really taken a lot longer, than the 2 weeks that I was told. I'm going to have pick up my wheels this weekend, because I feel bad about having the wheel shop hold my wheels for so long. Once again, I'm not trying to slander dippedparts.
All I am trying to do, is share my experience, it's up to you, if you decide to use them. The pictures on their website shows really good quality work, and they are pretty known, especially in the Honda scene. They even did a titanium valve cover, for one of the guys here on zilvia, and his car is gracing the cover of a magazine, so that says something about their work. Anyhow, I'm keeping my fingers crossed, and I will update this thread, with any new information that arises.
What this company does, is dip pretty much any car part you choose, in chrome, chrome colors, or gold. Now that you have an idea of what they do, I'll move on to my situation with this company. Keep in mind, that this isn't over, so this isn't a negative review. I'm just stating what has been happening up to this point, to help others decide on if in fact, they do want to use this company for their services.
Onto to the story. So, I decided to have my Work vskf's rebuilt, due to curbs on the lips. Since my wheels were apart, I decided that I was going to have the wheel bolts gold plated. 2 of the bolts were stripped during the removal process, so I had to buy new ones. Turns out, Work USA doesn't stock vskf bolts, and that they aren't the same size as the vsxx, or rezax. Which means I had to pay a good amount, to get several replacement bolts from Japan. So, I get the replacement bolts, and get in touch with Mike from dippedparts.com.
I ask him how long will the dipping take, and he replies that it could take up to 2 weeks, but usually never that long. So, I was like ok, sounds good. I send the bolts usps priority which usually takes 3-5 days, to reach the states. The package end up getting lost for a few days, and finally gets to Mike around August 5th-8th. During the transit of my bolts, I had already paid Mike, which was our agreement, so that he could purchase the gold needed to plate my bolts.
So now, more than 2 weeks pass, and my bolts still aren't done. When asked why, Mike states that they only buy gold every Monday. But, the delivery is late, and hasn't come yet. I'm like OK, I'll wait. I call him a week later, and he tells me that it's gonna be in the mail, the following week. Keep in mind, that my wheels are still at the rebuilding shop, throughout this whole process, and he isn't too happy about storing my wheels for this long.
So, last week I call Mike again on Thursday of last week, telling him that my bolts are still not here yet, and that I really need them back asap. He tells me that his uncle, (who is actually the guy that owns the shop that does the dipping/plating work) already sent it out! He then tells me, that he is going to go to the shop on Friday, to see what was going on, and would call me to let me know. He does call me on Friday, and tells me the reason why I didn't get the bolts yet, was because they were still at the shop! He states that It's a good thing that they weren't sent out, because several bolts, weren't plated up to par. So, he would those re-plated, and sent out today via FedEx next day, if possible, if not 2-3 day.
I'm really getting frustrated at this point, but there is nothing that I can do. So, Mike calls me this morning at 5:27 AM pacific time, and since I was sleeping I didn't pick up. I call him back when I wake up, and throughout the day, since he wasn't picking up. I get in touch with him at 3 pm, and he tells me that the bolts were all packed up, and his car ready to be shipped, when his wife notifies him that his car is no longer in the driveway!! It was stolen, with my bolts in it!! He tells me that he is going to replace my bolts, and I tell him that I had to order my bolts from Work Japan. He tells me that he has a lot of friends that bring in wheels and stuff, so sourcing them won't be a problem. Once he locates them, he will have them plated the same day he receives them, and have them shipped out asap.
When I ask him, if I can get a refund, he states that the money I sent him, was already used to buy the gold to plate my bolts, which is understandable. But, I am kind of worried, because I'm almost out of time, to file a paypal claim, although I'm not sure if I am indeed being taken for a ride or not. At this point, I don't really know what to do. I'm hoping that Mike does come through, and soon, because this has really taken a lot longer, than the 2 weeks that I was told. I'm going to have pick up my wheels this weekend, because I feel bad about having the wheel shop hold my wheels for so long. Once again, I'm not trying to slander dippedparts.
All I am trying to do, is share my experience, it's up to you, if you decide to use them. The pictures on their website shows really good quality work, and they are pretty known, especially in the Honda scene. They even did a titanium valve cover, for one of the guys here on zilvia, and his car is gracing the cover of a magazine, so that says something about their work. Anyhow, I'm keeping my fingers crossed, and I will update this thread, with any new information that arises.