knockoff supermade ?

[sokrispy]

looking for any kind of help here to calm me down, long story short i bought the instant gentlemen kit from a well know web site selling so called real supermade kits for 1200$ plus shipping!!!! i got it in the mail today and i open it up and see no supermade markings or any thing but a scracthed off sticker/ lable and a made in china sticker !!! can any one help me and figure out or post pics of the real deal / markings on the in side of the bumper ive been searching for 4 hours allready no luck
heres the pic of what i got !!!! tell me what your think ?

http://i19.photobucket.com/albums/b200/JUNGLEFLAVA/photo.jpg

[s13_coupekilla]

Definitely a fake.

[fckillerbee]

does it fit perfectly?

[tricky_ab]

Yeah you were taken...

[WISH ONE]

My supermade did not have any markings.
I have no idea if it is real or fake, could careless.
the front fits like a glove and the sides are good, the rear not so much but my widebody is pretty quirky.
I did not pay 1200$ though.
last i heard going price for real supermade was around 850$ if you knew someone.

[iLagX]

the supermade i got is clean and yes there is no logo

[Flicktitty]

i've seen "real" SM for $1000-$1500 depending on where you go.

i bought a fake. the Chaser Aero version. there was no made in China thing, or any markings. just a number on the front bumper on the outside.. try fitting it on and see how it goes.

[Matej]

http://i19.photobucket.com/albums/b200/JUNGLEFLAVA/photo.jpg
That looks almost is if done on purpose just to make you mad. :)


Try looking for pictures of other Supermade aero, to compare the fiberglass and such.
Found this one that has a logo, although not all of their aero may necessarily have it. Could be a newer/older batch, or perhaps they moved production to China.
http://www.tougehero.com/photo/DSCN7241.JPG


I am getting itchy just glancing at those pictures.

[sokrispy]

thats this exact pic i was looking for !! the side skirts look to fit like shit and not sure on the front causethe car is all torn apart!! keep em coming! and oh yah there is a white sticke on the outside with hand write with black marker numbers

[One_love_silvia]

so did u get it from enjuku, or ravspec?

[sokrispy]

so yeap its a fake !! i just got back my email from supermade!!! the company here in the US that i bought it from swares that its made in china The real ones and the only diff is from the real and knock offs is quality control that is a line of bull!!!

[blueshark123]

so who you get it from and make a claim on that shit.

[nathanong87]

Jun yan #1

[Jspec603]

Not the best pic in the world, but here's one of my skirt. The logo is definitely in the fiberglass on the real deal. All four pieces have it. Make a claim, people shouldn't be sellin fake shit at real shit prices.

http://i456.photobucket.com/albums/qq281/jspec603/Photo0039.jpg

[irax]

this is where I have a problem with knock off aero
that you paid legit price and got fake, that is a scam and you better call your credit card company ASAP and press FULL charges against them

[SK91]

who'd you buy this from?

[sidewaysil80]

yes please, who did you buy it from?

[One_love_silvia]

we all wanna know where its from. because i plan on going supermade in the future, and dont wana get fucked over like this.

[memphis180sx]

hell it could be real or fake alot of japaneese auto companys out source to taiwan thats where d max fiberglass is made

[Jspec603]

^ This is true, no doubt. Most major brand coils are made in Taiwan. However, unless they ran out of labels to lay under the resin...

[SlideOrDie831]

don't matter where it's made. the company should have a stamped logo on their products to show it's legit then leaving it blank for you to sit around wondering if it's legit or fake.

again...where did you purchase this kit from so people are aware of these fuckin pricks.

[shahabshaukat]

where did u get this from?

[sokrispy]

this is the email i got from supermade ! none of there product is made in china!

"Michael,

Hi, SuperMade has fwd me your e-mail regarding the instant gentlemen that u have bought.
I represent for SuperMade’s English queries, and I export a lot of auto parts, so I am replying to your query.

Regarding your query…
All of the SuperMade’s products are made in Japan. Your photo shows that it is made in China….
SuperMade does not have any official dealers outside Japan, and I represent all the international deals, and I ship outside Japan and I don’t remember sending them to US…..
I know that a lot of instant gentlemen lookalike is sold on ebay these days.
They are a lot cheaper, made in China and they look exactly the same, apart from the quality.
The logo is engraved at the back of an aero part, which is not really scrachable.
I would say that they are fake, I’m afraid…

Let me know if you need any help.

Thanks,

Ai "

[sidewaysil80]

ok, we get it you got ripped off. WHO DID YOU BUY IT FROM (for the fourth time).

[s13silvia123]

who did you buy it from

[sokrispy]

i posted the email so i wouldnt have to name drop the supermade rep states in his email "SuperMade does not have any official dealers outside Japan" all orders get shipped from japan threw him ... so basicly any site here that you see most likely isnt real i wasnt going to name drop until i got this issue resolved but since every one keeps insiting i got it from enjuku

[sidewaysil80]

damnnnnnn what did enjuku do to resolve it? it had to be an honest mistake, iirc this is the first negative thing i've heard about them EVER.

[GarageMakS145]

Who did you get it from?

[ABACABB]

Who did you get it from?

i posted the email so i wouldnt have to name drop the supermade rep states in his email "SuperMade does not have any official dealers outside Japan" all orders get shipped from japan threw him ... so basicly any site here that you see most likely isnt real i wasnt going to name drop until i got this issue resolved but since every one keeps insiting i got it from enjuku

sorry to hear about that man.

[bookoo]

Wow...let me know what enjuku does to fix it. Or if they do nothing...because that's wrong.

[Darth & Vader]

Sorry to hear about that, i know how it feels.
Let us know what they do/did to resolve this issue. This puts worry into us!

[roboticnissan]

I'm very positive enjuku will fix this issue.

[240ND]

I've had nothing but amazing customer service with enjuku, and I'm sure they will resolve this.

[simmode1]

Ok, so Enjuku is passing off fake aero as legit at really high prices. Probably the first really serious complaint I've heard about them. But my question is: How does their knock off fit? Anybody else install one?

[tricky_ab]

I'm interested in seeing how this will be resolved from them...

[JDM Sil4ty]

yeah, mock up and take pics.

[sokrispy]

i called them friday and they gave me the line of how all parts are made in china blah blah then gave me a number for some place to call to see whats up with it and that number was no longer in service ... so i started a complaint with my credit card company and i will contact enjuku once again on monday... im not sure but i dont think enjuku knows that there fake because the odd thing was this was not shippied from them i ordered it from there website but the invoice and mailing sticker on the box was from 5zigen on it and also is billed to the touge factory with all the prices whited out strange right ?!?! i think it was outsourced from enjuku i have no clue ... ill keep you all posted on what happens i hope they will resolve this for me cause if i wanted a knock off i would of bought the $500 chaser kit. Oh and i tried to mock up the side skirts the rear section is wayyyy out not sure the front bumper cause i have no fenders on the car at the moment and still have to take off the oem rear

[UNITEDMASTER]

Damn the middle man doesnt even know what there selling,HAHAHAH.

I hope you get your cash back!!!

[dOMEmE]

DDDDDDDAAAAAAAAAMMMMNNNNNNN!!!!!!! Enjuku just lost points in my book...-_-

[GarageMakS145]

Enjuku just lost points in my book...-_-h

Never really though these guys were anything special. Just a bunch of bfe boy's. All the real shit comes in from cali not the middle of nowhere. Ug

[Matej]

damnnnnnn what did enjuku do to resolve it? it had to be an honest mistake, iirc this is the first negative thing i've heard about them EVER.
Ok, so Enjuku is passing off fake aero as legit at really high prices. Probably the first really serious complaint I've heard about them.
They are also behind ISIS, claiming it to be a 'real' brand, even though all their products are just Ebay parts for which they charge more than they can be had for on Ebay, under the pretense that it is their product.

[s14fbs]

h

Never really though these guys were anything special. Just a bunch of bfe boy's. All the real shit comes in from cali not the middle of nowhere. Ug

how is orlando in the middle of nowhere and your wrong 90% of the real shit comes from out or country cali just has the closest ports

so i guess ccw % mazworx are in the middle of no where 2 right

[EnjukuBG]

I'll get with my super-made distributor first thing in the morning. If you received fake stuff, then we got jipped as well as you. We will 100% fix this issue no ifs, ands or buts. I assure you, and everyone else, we would NOT try to take advantage of any of you like this. We always have drop shipped the super-made kits straight from california, so we never got to personally inspect any of it. Stock has been very limited for dmax/supermade for the last couple of months, and I don't expect them to get any new shipments in either. So maybe someone got desperate, i'm unsure, but I will get to the bottom of it tomorrow and we will get you squared away. Sorry about the issue.


Thanks,
Hert

[Enjuku Racing]

Before this thread gets way out of control I will make a quick post and figure all of this out first thing tomorrow morning and get you taken care of asap.

Quick rundown. The company we were told imports supermade and dmax was closing it's doors. They came to us a year or so ago to sell their products but we decided not to sell them direct because of their quantity policies. Touge factory is/was a dealer for them. We are/were trying to help them clear out the old inventory. We were told 100% by the old Importer they were legit supermade. we would never intentionally do this to any customer. We didn't become one of the oldest and longest standing 240 shops In the country by screwing people.

Please email me or call me directly [email protected] first thing tomorrow and I will personally get you taken care of.

Sincerely
Ken Harrison

[Krimlin]

^ That's what's up.

Enjuku is/has always been legit.

[GarageMakS145]

how is orlando in the middle of nowhere and your wrong 90% of the real shit comes from out or country cali just has the closest ports

so i guess ccw % mazworx are in the middle of no where 2 right

Exactly. All the stuff comes thru California first.

[GarageMakS145]

we would NOT try to take advantage of any of you like this.


How does that explain you trying to tell the customer that the kit was made in China then...

[bookoo]

^ That's what's up.

Enjuku is/has always been legit.

This. Ken has always helped me personally when I need it.

[HS13KLS]

How does that explain you trying to tell the customer that the kit was made in China then...


Did you not read any of the posts above ?:facepalm:

Anyways, Enjuku has always giving me good customer service and got my parts out in time!

Plus if they were that shady I doubt they would post on this forum or been in business for this long.

[EnjukuBG]

How does that explain you trying to tell the customer that the kit was made in China then...
Inquire below.

Before this thread gets way out of control I will make a quick post and figure all of this out first thing tomorrow morning and get you taken care of asap.

Quick rundown. The company we were told imports supermade and dmax was closing it's doors. They came to us a year or so ago to sell their products but we decided not to sell them direct because of their quantity policies. Touge factory is/was a dealer for them. We are/were trying to help them clear out the old inventory. We were told 100% by the old Importer they were legit supermade. we would never intentionally do this to any customer. We didn't become one of the oldest and longest standing 240 shops In the country by screwing people.

Please email me or call me directly [email protected] first thing tomorrow and I will personally get you taken care of.

Sincerely
Ken Harrison

[GarageMakS145]

So what you are trying to say is you thought these were legit AND were made in china?

Also correct me if I'm wrong but I think Phase2 has been around longer then you

[x3thelast]

glad to see a pretty good ending to this whole situation. all is well in the zilvia world :D

[iamtheyi]

So what you are trying to say is you thought these were legit AND were made in china?

Also correct me if I'm wrong but I think Phase2 has been around longer then you

Holy shit man. He said ONE of the oldest. Not THE oldest. Enjuku has always been real good to zilvia/240 peeps. You'll find TONS of positive reviews on them and how they handled their stuff right here in this forum.

[s14fbs]

Exactly. All the stuff comes thru California first.
dude gtfo your just trying to start a bunch of bullshit and have no arguement to begin with

bg and ken posting in here shows that there all about customer service and are very loyal to there customers
being where there located makes no difference


end thread should be :lockd:

[Touge Noob S13]

You should of bought your kit from a company that knows what it's selling such as Jspec. It cost more sure but you wouldn't of had to deal with this headache.

[GarageMakS145]

You should of bought your kit from a company that knows what it's selling such as Jspec. It cost more sure but you wouldn't of had to deal with this headache.

Big ups to jspec.com

[SLiDe_WaYz]

Guys calm down, I have ordered tons of stuff from Enjuku it's by far one of my personal favorite places to order from Ken is great as well as the others. Hell I called the other day needed a gasket it was 5PM and he still got it to me over night and
I had it the next day, these guys a great and Im pretty sure they will fix any mistakes made. Calm down and stop trying to shit on them. And as for Isis parts, they are far better than eBay garbage, I have a few things that are Isis, and I can personally say after owning both Isis oil relocation and pulleys and a greddy oil relocation and pulleys they are pretty much identical in quality just without the greddy tag. So don't hate on Isis by any means.

[Jaescrub]

Ya Ken is the man I'm in Oklahoma and always get parts I order from Enjuku faster then when I have ordered from other states/ hands down the best customer service and unlike other places you can understand there english when you have to call for anything ha ha ha

[Kevin_S14]

So what you are trying to say is you thought these were legit AND were made in china?

Also correct me if I'm wrong but I think Phase2 has been around longer then you

you need to learn to read.

[sidewaysil80]

this thread needs to be closed immediatley and the op needs to either post a positive or negative review when the incident is resolved or not resolved in the proper section.

this went from a question about aero to ONE of the oldest and most helpful 240 enthusiast sites being crucified because they were ripped off as well.


P.S.
i've been dealing with enjuku for around 6 years, as well as touge factory and frsport. enjuku is the only company that actually gives a shit and doesn't see me as a dollar sign. ken and the guys there have overnighted parts free of charge, GIVEN (for free) me spare/oem parts off their race cars that i needed to get my car on the road, and ALWAYS hooked up anyone i sent there. they have also been supporting this site and its members for a long period of time. for people to come in here and talk shit about them is disgusting. you have advertisers on this site that are complete scam artists with NOTHING but negative reviews but yet people are jumping at the chance to attack enjuku for an incident they have no control over and were ripped off as well. Not too mention we all know they WILL fix/resolve this issue.

[sokrispy]

This is the very point of why I didn't not want to name drop until I got everything squared away I started this thread just trying to get info to back me up on if the aero was fake or not , I had no intention of this blowing up like it has I will contact Enjuku once again today and hopefully resolve the matter at hand , I will keep you guys posted

[cotbu]

Edited for bad taste XD!

Sent from my highly tuned vibrant!

[tougefactory]

Hey guys,

TF is an Wholesale Distributor for D-Max and SuperMade. We have an excellent relationship with Enjuku as well and I can definitely say that Ken will not do anything to jeopardize his business for a profit.

We're working to get the correct information.

Thank you!

[SlideOrDie831]

stop knocking on Ken and their business. Enjuku is Fk'n legit.

[One_love_silvia]

this. ken and the enjuku team just came through for me again. cant say enough good things about enjuku.

[SRTFerg]

I just dropped a ton of money at enjuku and all I can say is that I recieved the parts faster than ordering from other companies and had no problems with any of the products. Will definitely be buying from them again. Oh and I can't wait to install my One piece driveshaft, its so beautiful.

[OBEEWON]

I look at Enjuku's website all the time and they have never treated me bad!

Granted I have never bought from them or even had any type of contact but who are you to judge me?

[Wake]

I support Enjukus right to represent themselves and make right by the customer.
I have bought parts from enjuku and had great prices and service, and have close personal friends that buy almost ONLY from enjuku and have never had any issue whatsoever

As much as I hate knock offs and people that support them, this shit has gotten out of hand. They havent had a chance to resolve the issue and there is no reason for people to bring up the other parts they sell. They sell legit parts as well but the point is how they treat their customers. If they come through and resolve the issue then the rest of this shit doesnt even matter.
As the OP said he didnt want to name the company without giving them a chance to resolve the issue first. Enjuku has stated in this very thread that hey are working to resolve the issue, as well as Touge Factory. Any shit talking about the DISTRIBUTORS needs to end or the thread needs to be closed.

[nujabe]

they hand dropped off my suction kit cause i needed it the next day... i love you guys ;)

[Enjuku Racing]

Ok guys,

I have been doing a ton of digging to be able to figure out this crazy situation.

First thing is first, We are going to be taking care of our customer by getting the kit he has back and getting him a full refund or getting him something else he wants and will be satisfied with. Unfortunately, we will be eating all of the costs as D-Max/SuperMade US will not be taking care of us. It is just a cost of doing business and getting our customers taken care of.

Now, onto the whole parts saga that is the Aftermarket industry we all deal with. Some of you may understand all of this and some may not. These are my thoughts when it comes to all the information gathered from US and Japanese reps for all companies involved. All of this specific information regarding the inner workings of these companies is new to me.

Normally this type of information is closely guarded in the business world and does not get disclosed. I am only explaining some of this as to make sure no one ever feels slighted by Enjuku and to continue our outstanding reputation in the automotive industry.

D-Max USA was an importer for SuperMade products. D-Max USA had a contract with SuperMade Japan and paid for the rights to use their name, logos, and molds.

D-Max along with 100 billion other products (EVEN some "JDM" products are produced in China, even if they are "made in Japan") are built in China. SuperMade a few years ago tried to go to China to have their kits produced; they went to the same factory that builds the D-Max Aero. This is when the relationship between D-Max and Supermade began. So at this point Dmax and SuperMade were both produced in China and shipped directly from there to the US under the D-Max and SuperMade US names. There for legally they are all Legit D-Max and SuperMade Products.

After a while of production in China, SuperMade Japan then made the decision to pull out of China and go back to their Original factory in Japan. However because the molds and contracts were still in place, SuperMade US was still coming to the US from China. From what i am understanding, "Legally" it’s all correct.

I know there are a lot of people out there that are still under the impression that all Japanese companies products are all produced in Japan. This is a big miss conception. Yes, there are still a lot of high end things built in Japan, however those same High end companies also have some of their products built in China. A lot of these companies also have more control over their factories and quality control. In business if you can have the exact same item products for less money and still have the same quality control, you produce it at the least expensive factory that provides you what you want. In my opinion I could care less where a product is produced or how expensive or cheap it is. As long as there is someone/a company there looking out for, me, the consumer I am a happy man.

I truly hope that no one ever feels that Enjuku has slighted or miss represented the SuperMade products, we were selling products that we were told were true SuperMade products.

Again, We are obviously taking care of our customer because he is not happy with what he received. This is an easy choice for me and my company. I would rather see a happy customer and lose some money and hopefully retain that customer for life, than stick someone with something they aren’t happy with and definitely lose them. I just want to make sure everyone is on the same page and understands as much as possible.

I would ask that the mods close this thread and if anyone has any questions feel free to contact me directly.

Sincerely
Ken Harrison