IT guys pls help vista, kaspersky, IE & Firefox issues

[pbcstylez]

Hi guys,

This is a stretch but I do know we have IT guys on the board, I would like to seek your advice before i reformat.

I have a newer HP something (LOL) its got Vista Home, came with Norton, and I added Kaspersky AV.

Since I added Kaspersky everything was still working fine until it was time to download updates for Vista. Since the Vista update I have been unable to use IE 7 to connect to the web, during this time my firefox still worked and I have no problem connecting to AIM or Torrents.

Since my firefox required a flash plug-in i did the update and since than I can no longer connect to the web via firefox or IE 7.

Altho all the web browsers took a dump I am still able to use AIM.

Does anybody know wtf happened?

I checked my firewall on Vista, it says I still have Symantec Internet Security although I already uninstalled the program. I found the folder under Program Data rather than Program Files. How do I get rid of this lingering software? is this whats blocking my connection to the web?

This issue seems to be firewall related.

VISTA EXPERTS PLEASE HELP

Thanks in advance,

Jeff

[bigOdom1]

step one fuck vista, step two reload xp or linux

[BoostedCoupe]

Hi guys,

This is a stretch but I do know we have IT guys on the board, I would like to seek your advice before i reformat.

I have a newer HP something (LOL) its got Vista Home, came with Norton, and I added Kaspersky AV.

Since I added Kaspersky everything was still working fine until it was time to download updates for Vista. Since the Vista update I have been unable to use IE 7 to connect to the web, during this time my firefox still worked and I have no problem connecting to AIM or Torrents.

Since my firefox required a flash plug-in i did the update and since than I can no longer connect to the web via firefox or IE 7.

Altho all the web browsers took a dump I am still able to use AIM.

Does anybody know wtf happened?

I checked my firewall on Vista, it says I still have Symantec Internet Security although I already uninstalled the program. I found the folder under Program Data rather than Program Files. How do I get rid of this lingering software? is this whats blocking my connection to the web?

This issue seems to be firewall related.

VISTA EXPERTS PLEASE HELP

Thanks in advance,

Jeff wow im not the only one? i installed updates aswell and i couldnt use ie or firefox. I reinstalled windows and disabled windows update. i wish i could go back to xp vista sucks.

[sephiroth99]

if norton internet security is still present because of a bad uninstall, that's probably the reason your internet is blocked

try to run this program to clean ALL norton products and see if this helps
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

[pbcstylez]

ill try the removal tool in a few hours when i get home, any more input?

[pbcstylez]

wow im not the only one? i installed updates aswell and i couldnt use ie or firefox. I reinstalled windows and disabled windows update. i wish i could go back to xp vista sucks.

im trying my best not to have to reinstall windows bc i cant find my disk!

[dnomyar]

if you end up having to reload the operating system, all the new HP computers come w/ a built in recovery partition. you can start the process by hitting the appropriate key (i think it's F11) at the HP splash screen when the computer is first powered on.

[pbcstylez]

if you end up having to reload the operating system, all the new HP computers come w/ a built in recovery partition. you can start the process by hitting the appropriate key (i think it's F11) at the HP splash screen when the computer is first powered on.

will i lose everything in C drive tho?

[NiGHTS]

click on that funky windows start button
type the word "SYSTEM"
uncheck anything and everything that says symantec on the start up and or processes.

i had to do this for a clients machine

[pbcstylez]

i did that in msconfig, is that the same thing?

when i try to delete the symantec folder it tells me i dont have permission to delete the file, i onyl have 1 user, therefore by default i am admin.

does system make a diff?

[BoostedCoupe]

i did that in msconfig, is that the same thing?

when i try to delete the symantec folder it tells me i dont have permission to delete the file, i onyl have 1 user, therefore by default i am admin.

does system make a diff?
wow another for both of us. i got the same thing when i tryed to remove it, it told me i didnt have permission. When i did get norton off it still wouldnt let me connect. the update changes some registery keys. I belive this is what messes it up. you should call windows i bet they will fix the update.

[pbcstylez]

micrsoft needs to go to hell already, vista needs to hurry wit sp2, im sick of this crap

so when u reinstalled windows u did have to dump the entire c drive
?

[eclipse_dsm]

I would try MS Vista System Restore first. This will allow you to reverse registry and other settings from a previous date that it was working fine. This way you can trace as to which update/software cause the issue. Link below might be helpful. GL!
http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

[pbcstylez]

i did do system restore it only goes back to the feb 12th or some crap for me

so its useless

[0100]

step one fuck vista, step two reload xp or linux

+1

vista will be good at some point, but right now too many issues. Eventually I will be running vista 64 with 8gb of ram but right now xp. It was the same thing when xp first came out. I ran 98 until it was stable.

Not a fan of windows or xp it's just xp is the best alternative out there for 99% of PC users.

How much memory do you have? I have heard vista runs like crap if you don't have 4gb. Not that that will fix your problem just an fyi.

[RPS1392]

You know that they pulled SP1 for Vista because of issues after update.

Is Norton still listed in add/remove programs??

[RPS1392]

Go here and Run the appropriate tool.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

[89singlecamnoob]

Vista





well THERE'S your problem :P

[BOROSUN]

off topic*
anyone have used directx10 hack into xp?

or is that a myth?

[pbcstylez]

if norton internet security is still present because of a bad uninstall, that's probably the reason your internet is blocked

try to run this program to clean ALL norton products and see if this helps
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

thank you sephiroth99 and rps1392, after running this removal tool everything works.

Fuck Symantec

[Pank]

off topic*
anyone have used directx10 hack into xp?

or is that a myth?

myth


msglength

[RPS1392]

To be honest, it may have not been a Symantec issue at all. The program (.MSI) that is used for install/uninstall belongs to Microsoft. If when you uninstalled Norton AV and somthing for the firewall got left behind, this could cause all kinds of problems. By using the SymNRT, you just completed what the .MSI failed to do properly in the first place.

[0100]

^Great work.

[98s14inaz]

step one fuck vista, step two reload xp or linux

I'm with you on that one. I got a free copy of vista and I still run xp mce on all my machines. It just isn't worth the headaches and I got them all just the way I want them.

As far as that norton stuff...it is a huge pita and causes more problems than it solves. Once you finally get rid of norton's crap get AVG anti-virus/AS. I've had to fix so many computers for friends and customers and once I clean it out I install AVG/AVG AS/Spybot S&D. No problems on any of the ones that update and actually run the programs.

[StaticX27]

Dunno why everyone trips over vista. The majority of the problems that come from it involve people using dated hardware. If you update your hardware to something that's supported by vista, it works pretty well. I've had zero problems with my vista machine.

I find myself proven right every day I'm at work, customers keep bringing me their vista machines complaining that their computer is slow running 512mb of RAM. There are some quirky bugs, but really nothing that's not fixable; and they are pretty far and few. *shrug*

Call me lame for not jumping on the "fuck vista" bandwagon, but I don't think its the nightmare that everyone says it is.

[SimpleS14]

Good to see this wasn't an issue with Vista, but rather Norton software. I'm not a big fan of Norton applications and I'm glad you switched to Ksapersky.

As for Vista, its not horrid and the x64 edition running on my laptop is just fine.

[ryguy]

My laptop came with vista from the factory, 2gb ram, 1.8ghz centrino dual core. I have had nothing but problems with Vista. Windows Update doesnt even work on my computer.

[pbcstylez]

alright thanks guys for all the input imma close this before this turns into a vista vs xp debate