MorganS13
10-15-2002, 06:59 PM
My sister got rear ended about a month ago in her 98 Civic EX that we purchased about 2 years ago in perfect condition (previously owned by honda tech). the other lady who rear ended her has American Family insurance and (obviously) was at fault and got cited. well ever since then my sister has been calling and gettin estimates for the damages just like their insurance agent requested... they were $3500 from Roush Honda (local dealer/body shop) and $2500+? from 3C. well after all that time we spent doing that they decide to send out their own claim adjuster. turns out he felt the trunk lid could be repaired instead of replaced unlike the 2 other body shops (dented in at trunk latch, i DON'T want to deal with any rusting from them "cutting corners") and gave an estimate of $1300 by using "quality replacement parts" instead of OEM like the other 2 body shops used. basically i told her to not sign any paperwork and refuse anything other than OEM due to quality and fitment issues that i've heard are lacking in "quality replacement parts". i'm planning on giving this guy a call tommorow and letting him know we're not putting up with 2nd rate parts on our car that was wrecked by HIS client. i was wondering if you guys could give me some advice, things to bring up, etc. to help my cause. i always thought insurance companies jobs were to restore a car to preaccident condition... not 2nd rate condition that obviously couldn't help resale value.
my mom and sister have called and talked to the guy after the estimate and said he was a total dick. he says "well if the parts don't fit right we'll take them off and put OEM on". WTF, do it right the first time!!! sorry i'm just a litte upset that they're trying to cut corners on a car we spent good money on. we talked to a friend whos an attorney and she said legally theres not much we can do, but to talk to more body shops and our insurance company to find out if theres anything we can do in that aspect... we're getting in touch with another individual claims adjuster (a friend) who's looking at the other 2 estimates to give us some advice... from what i've heard in the past, if u're persistent and stubborn with insurance companies they'll budge, especially when it comes down to "quality replacement parts" and OEM. but any advice you guys could offer to speed up the process would help a lot, thanks
Morgan
my mom and sister have called and talked to the guy after the estimate and said he was a total dick. he says "well if the parts don't fit right we'll take them off and put OEM on". WTF, do it right the first time!!! sorry i'm just a litte upset that they're trying to cut corners on a car we spent good money on. we talked to a friend whos an attorney and she said legally theres not much we can do, but to talk to more body shops and our insurance company to find out if theres anything we can do in that aspect... we're getting in touch with another individual claims adjuster (a friend) who's looking at the other 2 estimates to give us some advice... from what i've heard in the past, if u're persistent and stubborn with insurance companies they'll budge, especially when it comes down to "quality replacement parts" and OEM. but any advice you guys could offer to speed up the process would help a lot, thanks
Morgan