anotherblusi
02-10-2007, 11:59 AM
hey guys I don't post much on the forums since I more of searcher. But after my recent dealings with paypal trying to buy some car parts I feel I must share my experience. And hopefully will turn some people away from using paypal in the future.
recently I tried purchasing a part from australia. So i figure paypal should be relatively safe way to send money overseas with some type of protection. Well i send the money using paypal intending to use my credit card. Unfortunately I hastily clicked the send money link without changing the primary funding source to credit card. immediately I tried canceling the transaction, but alas there is no link to be found. I try the search in the help page, and I get and hit to a topic that can help me. But once I click that topic it sends me straight to the main help page. At this point I am thinking crap I have to use the table of contents on the left hand side to find that topic. Well after 20 min of searching I cannot find it and I give up.
I email the seller to please refund the money so i can resend it with my card. unfortunately since he's in australia and im in the u.s it take a little over a day to refund the money. Now the great part is, is that according to paypal if it has been over a day, all currency conversions are applicable even though the money hasn't even been sent yet. So when I get the refund i am out $37 because of the difference in buy sell rate and change in currency conversion. At this point i am pretty pissed, but I get over it.
So the next day i check my bank account and notice that I freakin got charged a $30 overdraft fee. So basically the backup credit card I have on profile is not used to provide extra funds... now again i go to the help page and try and find some clarity on the situation. i search up overdraft, and find a topic that looks like it has the answer I need. I try and click it and again I am sent back to the help home page. Just f'in great. So I spend another 20 minutes searching through the helps contents trying to find that topic, but again come up empty.
Understand at this point I am mad that I lost $67 because I accidently clicked the link to fast, but this is not why I hate paypal. I hate paypal because there site provides no support when I need it. Now your probably thinking why not call them and ask them? I did and spent 30 min on hold and never got to talk to a rep. So as a last ditch effort to simply get an answer I try emailing them. I Finish writing about two paragraphs and click send. But instead of sending I get "Your session has timed out" and everything I just wrote disappears. [email protected]$king son of a f#$#$ing bitch!!!!!! At this point I am completely fed up and vow never to use paypal again.
Some of you might think that this is just bad luck, and i do partially agree. But a lot of this is because of paypals lack of customer support. Now ask yourself how safe do you feel when a company that has access to your bank account and credit cards has bad customer service. These people can royally screw you if the wanted. So rather than give them yet another chance to f me I officially denounce paypal and hope all of you do the same. Do a search of paypal sucks and you will see all the other horrible stories of paypal. /* end rant*/
recently I tried purchasing a part from australia. So i figure paypal should be relatively safe way to send money overseas with some type of protection. Well i send the money using paypal intending to use my credit card. Unfortunately I hastily clicked the send money link without changing the primary funding source to credit card. immediately I tried canceling the transaction, but alas there is no link to be found. I try the search in the help page, and I get and hit to a topic that can help me. But once I click that topic it sends me straight to the main help page. At this point I am thinking crap I have to use the table of contents on the left hand side to find that topic. Well after 20 min of searching I cannot find it and I give up.
I email the seller to please refund the money so i can resend it with my card. unfortunately since he's in australia and im in the u.s it take a little over a day to refund the money. Now the great part is, is that according to paypal if it has been over a day, all currency conversions are applicable even though the money hasn't even been sent yet. So when I get the refund i am out $37 because of the difference in buy sell rate and change in currency conversion. At this point i am pretty pissed, but I get over it.
So the next day i check my bank account and notice that I freakin got charged a $30 overdraft fee. So basically the backup credit card I have on profile is not used to provide extra funds... now again i go to the help page and try and find some clarity on the situation. i search up overdraft, and find a topic that looks like it has the answer I need. I try and click it and again I am sent back to the help home page. Just f'in great. So I spend another 20 minutes searching through the helps contents trying to find that topic, but again come up empty.
Understand at this point I am mad that I lost $67 because I accidently clicked the link to fast, but this is not why I hate paypal. I hate paypal because there site provides no support when I need it. Now your probably thinking why not call them and ask them? I did and spent 30 min on hold and never got to talk to a rep. So as a last ditch effort to simply get an answer I try emailing them. I Finish writing about two paragraphs and click send. But instead of sending I get "Your session has timed out" and everything I just wrote disappears. [email protected]$king son of a f#$#$ing bitch!!!!!! At this point I am completely fed up and vow never to use paypal again.
Some of you might think that this is just bad luck, and i do partially agree. But a lot of this is because of paypals lack of customer support. Now ask yourself how safe do you feel when a company that has access to your bank account and credit cards has bad customer service. These people can royally screw you if the wanted. So rather than give them yet another chance to f me I officially denounce paypal and hope all of you do the same. Do a search of paypal sucks and you will see all the other horrible stories of paypal. /* end rant*/