04-14-2006, 03:48 PM
A message from our Parts Manager.
Performance Nissan Website Status
In immediate response to your email discussions regarding our website server, I want to confirm the accuracy of the letters that we mailed out this week. We have posted further information on our temporary web page at the following address:
www.performancenissanparts.com
We are not presently aware of any unauthorized credit card charges that have been successful -- but some attempts were made and declined. Therefore, we want to be proactive in encouraging our web customers to contact their credit card company and request a different card. In-store purchases are not affected.
We take matters such as this very seriously regarding our customers and their security and immediately took action in reporting this to credit card companies, the FBI and other authorities. As part of a community of car guys and Internet users, we are all impacted by those bad elements who continually invent new ways to breach websites.
Our website was destroyed by this attack and we presently have a resource team of professionals and employees responding to this incident -- including building an entirely different website to address our requirements for the ultimate in security and customer convenience.
We deeply regret that this happened, apologize for any inconvenience that any of you, as our customers, may have experienced, and assure you that we are working diligently to resolve this matter. Those of you who know and trust us
(personally or professionally) understand our sincerity and know that we will always do the right thing – even in challenging circumstances.
Until our new website is operational, our phone order customers (using codeword CYBER ATTACK) will receive special discount pricing as an inducement to continue purchasing parts from us while our website is being reconstructed. Please call (866)211-7389 for further details, questions or orders.
Sincerely,
Jeff Hess, Parts Manager
Performance Nissan
Performance Nissan Website Status
In immediate response to your email discussions regarding our website server, I want to confirm the accuracy of the letters that we mailed out this week. We have posted further information on our temporary web page at the following address:
www.performancenissanparts.com
We are not presently aware of any unauthorized credit card charges that have been successful -- but some attempts were made and declined. Therefore, we want to be proactive in encouraging our web customers to contact their credit card company and request a different card. In-store purchases are not affected.
We take matters such as this very seriously regarding our customers and their security and immediately took action in reporting this to credit card companies, the FBI and other authorities. As part of a community of car guys and Internet users, we are all impacted by those bad elements who continually invent new ways to breach websites.
Our website was destroyed by this attack and we presently have a resource team of professionals and employees responding to this incident -- including building an entirely different website to address our requirements for the ultimate in security and customer convenience.
We deeply regret that this happened, apologize for any inconvenience that any of you, as our customers, may have experienced, and assure you that we are working diligently to resolve this matter. Those of you who know and trust us
(personally or professionally) understand our sincerity and know that we will always do the right thing – even in challenging circumstances.
Until our new website is operational, our phone order customers (using codeword CYBER ATTACK) will receive special discount pricing as an inducement to continue purchasing parts from us while our website is being reconstructed. Please call (866)211-7389 for further details, questions or orders.
Sincerely,
Jeff Hess, Parts Manager
Performance Nissan