R&D factory

[Inland180]

Recently have bought some parts from him with very great prices! great quality and good customer care. Edward (sp?) who runs that place is a nice guy. I will definetly deal with him in the future. A++

[dacalac]

Yeah I had my blacktop swap done there and he really is a great guy. He didn't hesitate to go out of his way to help me out when I had a problem unrelated to the swap.

[TheSquidd]

:down:

R&D Factory, and Edward, FAIL. Lousy, lousy service that wasted a lot of my time and money.

My situation is as follows.

January, buy a "front clip" from them, they tell me they are dissasembling it and to pick it up right before they close. I go to their shop around 6, pay the money and they give me a motor, trans, an ecu and some pipes. I get it home, have a few friends look at it and tell me what I'm missing.

The list was nearly 2 pages long, including such necessary items as an intercooler, numerous pipes, an ignitor and the intake piping / box. This was obviously a "piece together" motor set as opposed to a clip like I was told I was buying. Maybe it's my own damn fault for trusting them, but I think that's just bad business.

They give me most of the parts, they refuse to give me a recirculatory valve, hot pipe or a gauge cluster. When asked why not the gauge cluster (even though they had them in stock), they say "that's where the money's at!" (money, which I paid them, thinking it was for a full clip.). Way to be greedy.

Fine, oh well, I screwed up I'll deal with it.

Install the motor, piece together parts that cost me hundreds, now this motorset has cost me over 500$ more than a full front clip. Once again, man up, deal with it. Turn the key, doesnt' fire. Through checks we find the ECU is dead. We install a friends ECU and it fires. He says he'll let me borrow it for a few weeks so I can get this ECU replaced by Ed.

I call Ed, he says he'll replace it next day, give ECU to a friend to return to Ed (I have a dayjob.). Friend comes back with an s14 Blacktop ECU Ed said I could "borrow" and that it'd bolt right up. HAH. Fat chance, doesn't work at all. (Where my confusion lies is that he said he had a Red Top ECU in stock I could have. Where'd that go?).

Ok fine, I'll keep using the red top ECU I'm borrowing (which is broken as well. But the car runs). Ed says he's got another Red Top ECU coming the following weekend, and to meet him at the JTuned meet (which I didn't want to goto.). I goto the meet, stand in the rain 6 hours waiting for him, and call him multiple times. He finally answers and tells me "Oh I'm under a car, I will give it to you tomorrow", one would think this means he actually has an ECU in his possession. Thanks for making me stand in the rain.

Next day, friend calls Ed, he says oh we don't have an ECU for you (What happend to that one you had yesterday??!?!?!). "We have a shipment coming in a week we'll let you know." This was 2 months ago. Numerous calls have been made, basically, just getting the run around. Now my friend's been very gracious in letting me borrow his ECU, but this is too long. Now the ECU is being returned and I have no ECU to run on, unless I want to spend another 200-300$.

It pisses me off to be treated like this, and the only thing I can do in return is pay up the ass for parts twice and write a silly little review on Zilvia that no one will read. It's highly possible they really had some sort of shipping problem, fine, but don't keep lying to me and make me jump through hoops trying to track down this mysterious red top ECU that keeps going in and out of your inventory.

Fail.

[OnlyZenki]

:down:

R&D Factory, and Edward, FAIL. Lousy, lousy service that wasted a lot of my time and money.

My situation is as follows.

January, buy a "front clip" from them, they tell me they are dissasembling it and to pick it up right before they close. I go to their shop around 6, pay the money and they give me a motor, trans, an ecu and some pipes. I get it home, have a few friends look at it and tell me what I'm missing.

The list was nearly 2 pages long, including such necessary items as an intercooler, numerous pipes, an ignitor and the intake piping / box. This was obviously a "piece together" motor set as opposed to a clip like I was told I was buying. Maybe it's my own damn fault for trusting them, but I think that's just bad business.

They give me most of the parts, they refuse to give me a recirculatory valve, hot pipe or a gauge cluster. When asked why not the gauge cluster (even though they had them in stock), they say "that's where the money's at!" (money, which I paid them, thinking it was for a full clip.). Way to be greedy.

Fine, oh well, I screwed up I'll deal with it.

Install the motor, piece together parts that cost me hundreds, now this motorset has cost me over 500$ more than a full front clip. Once again, man up, deal with it. Turn the key, doesnt' fire. Through checks we find the ECU is dead. We install a friends ECU and it fires. He says he'll let me borrow it for a few weeks so I can get this ECU replaced by Ed.

I call Ed, he says he'll replace it next day, give ECU to a friend to return to Ed (I have a dayjob.). Friend comes back with an s14 Blacktop ECU Ed said I could "borrow" and that it'd bolt right up. HAH. Fat chance, doesn't work at all. (Where my confusion lies is that he said he had a Red Top ECU in stock I could have. Where'd that go?).

Ok fine, I'll keep using the red top ECU I'm borrowing (which is broken as well. But the car runs). Ed says he's got another Red Top ECU coming the following weekend, and to meet him at the JTuned meet (which I didn't want to goto.). I goto the meet, stand in the rain 6 hours waiting for him, and call him multiple times. He finally answers and tells me "Oh I'm under a car, I will give it to you tomorrow", one would think this means he actually has an ECU in his possession. Thanks for making me stand in the rain.

Next day, friend calls Ed, he says oh we don't have an ECU for you (What happend to that one you had yesterday??!?!?!). "We have a shipment coming in a week we'll let you know." This was 2 months ago. Numerous calls have been made, basically, just getting the run around. Now my friend's been very gracious in letting me borrow his ECU, but this is too long. Now the ECU is being returned and I have no ECU to run on, unless I want to spend another 200-300$.

It pisses me off to be treated like this, and the only thing I can do in return is pay up the ass for parts twice and write a silly little review on Zilvia that no one will read. It's highly possible they really had some sort of shipping problem, fine, but don't keep lying to me and make me jump through hoops trying to track down this mysterious red top ECU that keeps going in and out of your inventory.

Fail.
just buy one from the classifies. i see them go from 50 to 150. whats 150 bucks? nada... :gives:

[jdm_s14_zenki]

dude, edward sucks. check out the thread in the advertiser forum. i wanted 2 swaps done on both MY cars. I dont care about how much it costs as long as its done correctly.

First off, he wanted all cash up front??? wtf is that? ive never been to a shop where they wanted cash up front. In fact, my bottom end is being built right now through BE Customs/LS automotive. Money up front didnt even cross their minds. Edward kept threatening me about money even before the job was done. Even though i thought money up front was weird, i gave him half up front in CASH. AFter the 1st swap, the car didnt run right. I dont know WTF they did, but later realized that both motor mounts werent even torqued down. There was no water in the radiator. THEY PUT MY BUMPER ON TOP OF MY CAR AND SCRATCHED THE SHIT OUT OF IT. MY BEAUTIFUL S14.5!!

Ok, thats the first swap.

The 2nd swap, s14 sr20det in a n s14 zenki chassis. I called ed on the phone, asked him if it was done. He said yes its done and runs perfect. Then he says wtf my money. Hes an asshole. So i said, I paid you half up front before you even touched the cars, i'll pay you the rest as soon as i know the works complete. I sent the tow truck over to pick up the car (there was no front end on the car so i cant drive it, i had the tow truck tow the car to my local body shop, who are also my good friends.)

When i got to the body shop. The car did NOT start at all!! AND AGAIN THE MOTOR MOUNTS WERE LOOSE. THE FUEL PUMP WASNT WIRED RIGHT EITHER.

SO I call ed. again. WTF IS UP WITH MY CAR! HE LIED TO ME! HE SAYS IT RUNS PERFECT! so then his mechanic tells me "watch out for Ed man, hes no good" so i waited and waited, finally, the mechanic comes on his own time and fixes the fuel pump issue. ED TOLD ME IT WASNT HIS PROBLEM SO I HAD TO GET HIS MECHANIC TO DO THE WORK BY HIMSELF. SO GUESS WHAT?? The remaining balance that I owed, i paid personally to the mechanic that helped me out. and told ED to fuck off.

He proceded to threaten me over and over again. And i got sick of his attitude towards me. So, I went down there with my cuzin whos not as nice as I am. Ed got scared and appologized over and over again. I guess cus he thought that my cuzin was going to kill him (which he might have).

So i THOUGHT that was the end of it. BUT NOOOOOO!!!

SOMEHOW, He found out where my body shop was. probably the mechanic told him. So, he went down there, told my body shop that hes there to fix the car. The when they werent looking, dropped a whole box of sugar in my gastank. Didnt find out till a couple weeks later when my fuel pumps kept going out. Finally noticed the sugar, and believe me, there was ALOT.

Paid a shop to drop the fuel tank and clean it out along with the fuel lines and injector service.

At that point, I wanted to kill him. But I decided to be a bigger and better man and just let it go.

Well, now Ed is losing his business, not just from me, but other people that had bad experiences there.

He also told me he has a radiator core support thats in perfect condition. I almost bought it till his mechanic called me and told me he was lying about it and the core support was heavily damaged.

I dont know what this guys problem is, but if anyone is considering using this company, dont trust him for a minute. Watch urself. Ive also heard that he replaces your parts with old parts while the car is there so that you wont notice.

Anyways, that is my experience with R&D Factory.

FUCK YOU EDWARD.

[Ricks15]

Holy shit dude if this story isnt bullshit I highly suggest calling Consumer affairs and and report those assholes. That shop deserves to be closed the hell down forever, thats not cool putting sugar in someones gas tank at all.

[jdm_s14_zenki]

it happened maybe about a year ago..and everything was done on a cash basis..you know how that works..no taxes ect ect.. his mechanic was my friend and he hooked me up..

If i were to take it to consumer affairs they would probably need proof, all i have is a receipt from the shop that dropped my gas tank...and i dont even know where that receipt is anymore..id have to do a crazy search for it..

besides, im pretty much over it. but gotta spread the word to others. i think if i tell others what happened, that will damage his business enough at least with the 240 people.

[Ricks15]

Recipt or not you still might have a chance to screw him as long as you hava a witness that was either with you or something im sure those agency's can send someone like an inspector or someones to find on small tid bit of crap and they will cite him. Trust me The BBB or Consumer affairs will jump on this case fast as long as you and some other people are willing all to join up and testify against R&D. My parents own appartments and the scumms that live there are allways trying to screw my parents over small things and it just takes one call to the right people and they start asking the landloard whats going on. Its not that we do illegal crap its just that people are haters when you raise there rent.

[jdm_s14_zenki]

if he doesnt appoligize to me, hes gonna have a much bigger problem then either the BBB or Consumer affairs.

All i want is for him to say sorry. Thats it.

[<3MyRiceRocKet]

Man you kept at your story, good info. I will not be going to him. Thanks bro! As good as the price sounds, I will hold off and KA-T!! There's so many good and bad sides to this shop, wheres the middle ground in all this? ED! heh

[jdm_s14_zenki]

i blew a piston and some piston rings. i towed my car to LS Auto (LS auto isnt actually working on it, its their partner shop next door. LS auto doesnt do customer cars anymore...just the Falken drift cars and stuff.)

It will be done by friday. They are installing new arp studs, piston rings, pistons, remachining the head as well as leak down ect. making sure valves are good and everything. Installing nismo thermastat, ALL new gaskets, and retune my cam gear timing with my built head and stuff. DOPE place, LS auto uses them for block work and headwork, BE customs also uses them. From what i hear, they are awesome. Hopefully everything pans out. They are doing all this for $600 labor. Im providing the parts that i got from phase2. Phase 2 is AWESOME as well. They had ALL the parts I needed in stock (keep in mind that this is an s14 blacktop). I got a wayy cheaper price from another shop that also had in stock. Phase2 called me and said they will beat their prices. and not only did they beat it, they killed it. SO PHase2 is the chit.

[<3MyRiceRocKet]

Ls auto's neighbor shop, would you be able to get me their number? Plan to do rebuild down the line and do not know who can in so-cal. Hey, you might just refer someone! haha

[jdm_s14_zenki]

ya i got the #. I cant give on this thread cus Ed might go to the shop and pour sugar in my tank or something along those lines., ill pm the # to you.

[redsuns3838]

well i had a bad experience with my wiring on my S14 and it ran off three cylinders and wiring harness was ghetto as fuck. timing was way off..

so i drove it to R&D factory, sat there for 3-4 hours while they trouble shot the car, they being edward and ken, finally they timed it, it didnt work, timed it again (the proper way both times) but pull out the CAS and adjust it, put it back in. everything has worked since. they charged me like 2 hrs of labor rate.

then i told them i wanted a S14 wiring harness redone since mine was crap, they used a harness they had laying around at the shop, pre wired it (by ken) 2 days later i drove up there, swapped it out, everything ran great.

they never asked for cash upfront from me. only after they had fixed what they promised.
im sorry that you had a bad experience with them. and im not calling you a liar either. just posting my opinion of R & D factory. they were nice to me, reasonable prices, and never mentioned money until everything was done and i handed it over to them.
this was all a while ago tho, who knows? maybe edwards changed? i dunno.

Ken is the wiring guy, he does a great job...i dont know if hes still working there tho, anyone know?

also i came up one day cuz i was running lean and edward checked out some stuff on the car , gave me some advice, took about an hour or so. didnt charge me a cent. so he seemed pretty nice to me.
thats too bad theres so many ppl who had bad experiences though.

[jdm_s14_zenki]

i know ken, he is the mechanic that was telling me edward is no good. he was the one that gave me a heads up on the bad radiator support, and he was the one that told me that Edward put the sugar in my tank. He drives a red ae86 and does wiring services on the side as well. he sold me my first s14 with my blacktop motor. ive known him much longer then he has been working at r & d. i havent talked to him for a while though and i dont know if he still works there. ken is a good guy. hes always tried to help me and he was always cool when my payments for the car he sold me were late..lol. if he still works at r & d, edward should pay him more cus ken is all hes got. sorry ken if you read this...i dont mean to rat on you cus i know ed will read this...but you gotta do what you gotta do.

[efextasy]

LS automotive good shop!!
installed in 2003 and still running strong in 2006
woooooooooooooooooo!!!!!!!

[s13coupedrfter]

It's crazy all the bad stories I'm hearing about Ed and R&D. If I heard this before I was thinking of doing my swap I might have taken it to another shop. I'm here to say I had a swap done by R&D around Nov 05 and the whole experence was great. I got a s13 blacktop in my 92 coupe which took just over a week(as Ed had promised it would take). The only thing that wasn't right was the water temp gage was inop. Ed had the problem fixed and didn't charge me (as he should). I paid 3300 bucks turn-key with a greddy elbow included. The motor was clean and the service was great. I've seen him at a few events and he always remembers my name. When I talk to him about parts he's always down to give me a price break. Speaking from my dealings with R&D I can only say I was treated right and got a killer price.

[<3MyRiceRocKet]

Can we come to conclusions about this character that seems to treat certain people bad? I do not want to say but be it external characteristics or even the customers attitude??? Maybe some of you catch them at a bad time, who knows. I just can't see how a person can be terrible and good to people... There HAS to be a reason for the mis-treatment...Any words? Time to bust some psychology up in zilvia. Damn english classes, hahaha.

[TheSquidd]

I was extremely curteous, always did what he asked, went where he wanted me to go, never said any bad words to him. But after 3 months of acting nice, I'm done with it. All he had to do was be honest and just tell me he's not going to give me a replacement ECU, not lead me on like a dick.

Fuck Ed. :mephfawk:

[jdm_s14_zenki]

ken did work there at first. then he started to do wiring. when i first started my dealings with ed, he was doing an mr2 swap and a redtop swap. he worked there from 8-5 but then ken would always complain about the pay. so i guess he quit? now he does wiring? i havent talked to him since all this crap.
Ed might be nice to people, but to me he was a dick. and i gave him half cash up front. i never did anything rude to him. in fact, i gave him 2 swaps to do. i shouldve been treated like gold man. like anyother customer/

[redsuns3838]

there is no reason to treat anyone badly, if you are the customer you should always be treated well. even if you HATE them and their attitude. if you accept the job, then they should be treated like gold no matter who they are.. <-- one of the things i hate about america and their idea of *customer service*

anyways, ken was always incharge of my stuff since i mainly had wiring issues, and ken was there helping out when I had my trouble shooting problems which ended up being timing. so umm ken +1...

[jdm_s14_zenki]

kens cool, Edward sucks, and its too bad that edward is the owner of R & D

[Wei240]

from MY experience,

i recommend the shop for swap/parts/service

[kensreliableb18b]

R&D Factory = No x 1,000,000 + 10. i dont recommend them for anything whatsoever.

[Inland180]

well ive only dealt with him twice and both have been great. but then again in never got any swaps done there. who knows..

[redsuns3838]

kensrialiableb18b you wouldnt happen to be ken from R&D would you? (well i mean ken that USED to be from R&D)

[kensreliableb18b]

kensrialiableb18b you wouldnt happen to be ken from R&D would you? (well i mean ken that USED to be from R&D)

nope, im another ken :)

[Inland180]

I just got some more parts from him on friday and the whole transaction went smooth. plus very good prices.

[jdm_s14_zenki]

getting parts from someone shouldnt be a problem, doing swaps is another story. good to hear though man, at least u didnt get screwed like i did :]

[Inland180]

Im just happy im able to do my own work. Saves me alot of money and troubles with mechanics..... well as long as my transactions with him go smooth, then i can only say good things about them.
sorry to hear about your troubles.

[jdm_s14_zenki]

Im just happy im able to do my own work. Saves me alot of money and troubles with mechanics..... well as long as my transactions with him go smooth, then i can only say good things about them.
sorry to hear about your troubles.
totally understandable. i wish these things didnt happen to me, its just that i didnt have the same experience with Ed as you did. therefore i can only say what happened in my point of view. Unfortunately i dont have the time, or space to work on my own cars as I used to...so i have to look for someone to do the work..

[DP_Michelle G]

Edward thanks for the starter and getting it done so fast. A++ for R&D factory

Michelle.

[Inland180]

Dealt with Edward again today and everything went really smooth. Valve cover was good to go! The mechanic there was very helpfull once again. couldnt of asked for more. A++
Dan

[sidedrifts13]

edward fuck me over first he gave me an lsd that was messed up, charged me 675 to put lsd and new spindels guess wut the spindels were never replaiced, fuck edward he is a bitch, nobody likes him, live and learn?

[woodchuck]

from MY experience,

i recommend the shop for swap/parts/service

but:
well i had a bad experience with my wiring on my S14 and it ran off three cylinders and wiring harness was ghetto as fuck. timing was way off.. same thing happened to the first guy i qouted. now he's eating his words.

Dealt with Edward again today and everything went really smooth. Valve cover was good to go! The mechanic there was very helpfull once again. couldnt of asked for more. A++
Dan

^^ you dealt with edward today on 9/11/06....FUNNY cause EVERYONE working at R&D swears he's in CHINA! my friend just wants his SR fixed because he got a bad motor.

[GSXRJJordan]

Damn, I've been a fan of R&D since day one with my 240, years ago. I saw them at a D1 event in Irwindale, and in between wrenching on a car they were competing with/supporting, Edward spent about 30 mins going over different tuning strategies for my s13, and I thought "very cool guy".

Fast forward a year or so, and I'm working at another local drift shop, and call R&D and get Jack on the phone, who did pretty much my job at R&D for Edward (generate business, talk prices, cut deals, sometimes wrench on cars). Jack gave me the hook up on a couple parts, and I came down and chatted for a while, while he gave me some low LOW prices on some more parts... I was thinkin damn these guys are good guys to know ~

So fast forward a few more months, I dont work for the drift shop any more, and they STILL hook me up on whatever I need. Bottom line, I dont know why you guys have bad stories about the shop, but I can say that I know what it's like to run a shop in this business - every customer is potentially shady, absolutely EVERYONE is broke and tryin to cut deals, and shipping/delivery problems can KILL a shop. As far as shops go, R&D is a great one - I'd say no matter where you go for parts or service, you should check with them along the way - they'll have the best price and turnaround 90% of the time!

[BoostinGST]

i just bought an s14 manual tranny harness from them a few weeks ago and they sent me an auto harness. i've been in contact with PMs and jack asked for my number so i PMd him my number on the 30th of last month and im still waiting for the call... im going to try calling today(first time) but everything has been pretty good so far other than the small mixup which is understandable and i trust they will take care of me.

[KwKouki]

Never dealt with Edward, since I live cross country. Ive been on a day to day basis with Jack *Hsaio* buying parts for my newly aquired SR20. Jack has gone out of his way more times than I can remember for me.

He sent me personal parts from him own sr20 to get mine up and running. I make an order, and parts arrive to Key West Florida 2 days later.

My HKS hi power Ti muffler got lost in the mail, and it finally made it here 9 days later. This is no fault of R&D because my 2nd box that was shipped the same day got here again in 2 days. Jack has offered my next order at a discounted price for USPS's fuck up.

R&D will be my main source of aftermarket products from now on.

[Ricks15]

Big props to "Jack and the R&D crew" for swapping out my F**ked up tranny with a better one, and not to mention they had my car done in less than a day. If you need parts or installs go to R&D there that good.

[azndummie]

My friends and I went to take look at one of their front clips, in the thought that we were ready to buy. We worked with edward and he was extremely disrespectful in the way that he conducted business. We took a glance and a clip that was beat to hell, maybe worst. After looking at the clip for a whole minute, he ran into his office and told us to come over and start signing papers. I asked for them to do a compression/leakdown test on the motor and he said "i can only do it if i get all the money upfront first...". That was the point where we all thought to ourselves and said fuck it and left. Rndfactory's customer service sucks shit, he treats you like you are a nobody. My buddy said he felt like socking him in the face after that treatment...I personally dont believe anyone is supposed to feel like that because 3000 is a lot to be fucked over for. Their slogan is correct " Our primary sales goal is to push out as many engines as possible at low and fair prices." because thats all they care about, PUSHING out engines disregarding how the customers feel. We went to G-dimension and got awesome service instead.

[coupelove626]

thumbs up for Ed and Jack at RND. Very reliable, fast service, and very competitive pricing for their work!

They dont want to waste your time, and they dont want to waste their time. Compression test/leak down takes time. Time is money.
To the guy above, come on...we are not kids here...you should know better that money talks =P

Think before you run your mouth like a jackass.

[Niteriyder]

thumbs up for Ed and Jack at RND. Very reliable, fast service, and very competitive pricing for their work!

They dont want to waste your time, and they dont want to waste their time. Compression test/leak down takes time. Time is money.
To the guy above, come on...we are not kids here...you should know better that money talks =P

Think before you run your mouth like a jackass.

ARE YOU f*king serious?!?!

What you said is a completely stupid sh*t!

They dont want to waste your time, and they dont want to waste their time.????

The buyer have plenty of time to talk about the front clip. They don't want to waste their time? Dude to do a compression test/leak down on takes 30 mins...Is that too much time for them to waste?

Time is money Well nOo shiiiitt. If time is money then he should of treat the buyer with more respect, then he would of make money. Simple.

You're telling him to buy an sr front clip for 3k just by looking at it? 3k is a lot of money and if i'm going to spend that much. I better have the right to know if the engine is in good shape or not. You're a JACKASS!

[coupelove626]

ARE YOU f*king serious?!?!

What you said is a completely stupid sh*t!

They dont want to waste your time, and they dont want to waste their time.????

The buyer have plenty of time to talk about the front clip. They don't want to waste their time? Dude to do a compression test/leak down on takes 30 mins...Is that too much time for them to waste?

Time is money Well nOo shiiiitt. If time is money then he should of treat the buyer with more respect, then he would of make money. Simple.

You're telling him to buy an sr front clip for 3k just by looking at it? 3k is a lot of money and if i'm going to spend that much. I better have the right to know if the engine is in good shape or not. You're a JACKASS!

You said it yourself, takes time to do compression test and leak down. Its about 65 dollar per hour for labor. What if they did the compression, and they decided not to buy it? What then? They wasted 30 minutes doing something for nothing. THey dont want to charge to the guy anything. They just want to SEE the money upfront. 3k IS alot of money, hence there tends to be alot of flakers. RND is already the CHEAPEST legit shop out there for SR swaps, why would you think twice? bring the cash, check out the condition of the engine, get the swap done. They just want to have SERIOUS BUYERS. Not flakers.

Ive talked to Jack at RND(awesome guy). He was in the military. You think he would know a few things about RESPECT?

[yusuke1923]

You said it yourself, takes time to do compression test and leak down. Its about 65 dollar per hour for labor. What if they did the compression, and they decided not to buy it? What then? They wasted 30 minutes doing something for nothing. THey dont want to charge to the guy anything. They just want to SEE the money upfront. 3k IS alot of money, hence there tends to be alot of flakers. RND is already the CHEAPEST legit shop out there for SR swaps, why would you think twice? bring the cash, check out the condition of the engine, get the swap done. They just want to have SERIOUS BUYERS. Not flakers.

Ive talked to Jack at RND(awesome guy). He was in the military. You think he would know a few things about RESPECT?

Agreed ^^ THUMB UP FOR R&D!! :angel:
Treat other people the way you to want to be treated...
Respect them, they will respect you.
Bullshit them, they will bull shit you.

[peterkim0121]

hmm i got some parts from R&D 2days ago..

i paid $50 for passenger side lower control arm

i was in need badly but... is it too much for that or... ok price.?

i always had deal with jack.. all the sr20dets i got were really good

matter fact one of black top was making wierd noise after swap

so took the car back to them they replace the cams for free

i didnt even pay labor.. after that noproblems at all

i know ken he is cool as hell.. but i dont know who edward is..

who the heck was that guy sold lower cotrol arm to me...???

he was chinese and maybe 5' 7" ??

is he edward ?

[coupelove626]

hi peter!! I went to tea with you and steven that time in alhambra! lol

That chinese guy you are talking about is ed! =)

[peterkim0121]

hey whats up!??

he is the owner ?? kinda young to be owner huh ??

i will be in LA in a couple of days later..

we will have tea again yeah ???

[Brian]

I have bought from Jack.
great guy.

[A Spec Products]

I have bought from both Jack and Edward.

Both cool guys in my book.

And age is not indicative of anything.

[Wei240]

he is the owner ?? kinda young to be owner huh ??



depends on what your definition of young is, he's asian, hence he looks young, lol
iirc he's at least 30...

[ALEXTHESUS*PECT]

i just recently bought a full sr swap including an engine rebiuld. this is after i have been to the shop atleast 5 times and asked lots of questions. jack and ed have been nothing but helpfull to me everytime i either go in person or call on the phone. i would and do recomend R&D to everyone who's willing to listen! great shop and even better employees!

[ALEXTHESUS*PECT]

http://www.rndfactory.com/images/logo_rndpower.gif

i will always go to R&d!

[McRussellPants]

seems like everyone who doesn't like them is noob central.

I just bought an s15 motor from them, I'll see how its played, So far they've been helpful after they figured out I wasn't just another daydreamer.

S15 is new enough for me not to be worried.

[coupelove626]

hey whats up!??

he is the owner ?? kinda young to be owner huh ??

i will be in LA in a couple of days later..

we will have tea again yeah ???


Ed is at least 30 lol

Sure, we can have tea. See you around peter.

[flipdrifter]

seems like everyone who doesn't like them is noob central.

I just bought an s15 motor from them, I'll see how its played, So far they've been helpful after they figured out I wasn't just another daydreamer.

S15 is new enough for me not to be worried.


Untrue...R&D sucks. We ordered 3 SR's from them which were supposed to be clips, they send us 3 of the most F'd up SR's I've seen in my 8 years of working on/swapping nissans/240's. We had a page long list of problems and things missing on EACH motor, these were piece together motors put together using random parts they had lying around, and they were supposed to be just removed from a front clip. It took over a month to get the replacement parts that they promised was only a week out... We finally recieved the harness they forgot to send with the motors, about 2 weeks ago and still have no computer for one of them to replace the one that said on it plain as day "NO SPARK ALL 4..BAD". We also got the "ed's in china right now" bullshit. R&D is dirt, STAY AWAY unless you want an uphill battle with some garbage ass motors.

To jack and edward...must have been really easy to fuck us over when were over 1000 miles away huh...douche bags.

[one_tyme]

wow alot of mixed reviews. during the past week i have been doing alot of email communication with Ed regarding 1jz-2jz engines. Ed has always gotten back to me the next day and has been very helpful and friendly in the emails. alot of people who have done 1jz/2jz business with them also recommend them. i am yet to order an engine set, but if all goes well and they continue to be as helpful as they have been, i will be doing business with them. keep in mind i am in Hawaii, so i am very cautious with who i deal with.

i will update this post if anything new comes up with RnD and me.

[ALEXTHESUS*PECT]

went there just today and heard my new engine come to life! sounds so good with no exhaust on yet! i hopefully will pick it tomorrow or the next day!

[qwikspool]

they did my swap sept 28 2006. pretty cool people. jack was honest. they did a good job. next im getting my clutch replaced by them as soon as i get the money.

[teamslut]

i picked up a couple parts for a dcc a couple months back. A asian guy helped me out, but i knew it wasn't ed cause he was out when i contacted them. anyways he was very helpful at picking out what sensors i really needed Gave me great prices too.

have another story about r&d. a friend of mine did a swap by them. really really good prices cause he knows them. unfortunately around them same month the sr started overheating.

[coupelove626]

Untrue...R&D sucks. We ordered 3 SR's from them which were supposed to be clips, they send us 3 of the most F'd up SR's I've seen in my 8 years of working on/swapping nissans/240's. We had a page long list of problems and things missing on EACH motor, these were piece together motors put together using random parts they had lying around, and they were supposed to be just removed from a front clip. It took over a month to get the replacement parts that they promised was only a week out... We finally recieved the harness they forgot to send with the motors, about 2 weeks ago and still have no computer for one of them to replace the one that said on it plain as day "NO SPARK ALL 4..BAD". We also got the "ed's in china right now" bullshit. R&D is dirt, STAY AWAY unless you want an uphill battle with some garbage ass motors.

To jack and edward...must have been really easy to fuck us over when were over 1000 miles away huh...douche bags.



I have a friend who knows R&D pretty well. The guy above flipdrifter is actually the owner of Garage 112 from Oregon. They did order 3 sets of motorsets from R&D Factory. They were late on their payments even though R&D went out of their way to help them out. He owes money to everyone including one of their drivers. No one likes them in Oregon. DDX used to do business with them and he screwed DDX by taking parts off the front clips and selling it to customers. Then called DDX to tell him that he didn't recieve the parts. Whichis probably what he did to R&D. But R&D still sent him the parts he requested (which he probably sold and try to get free ones). R&D did take a little longer to get the parts to him but of course it's hard sometimes to have everything in stock. But they tried to satisfy him and didn't question their integrity. But since he's on here bashing on them even though they did everything they could as a business to help him out. They were very nice to him when they met them at D1 in Seattle and everything was fine. But now this post is ridiculous. Plus the whole 13 post doesn't exactly put him in any great status to be talking trash.
They also gave R&D's phone number out to their customer due to the problem the customer was having with them. So they pawn off one of their customers who had a problem with them and try to have R&D take the blame for it. R&D ended up helping out his customer directly because the customer didn't want to deal with Garage 112 anymore.

[sijia10358]

i got my engine swaped at R&D and they fixed my suspension after i crashed it! and whenever my engine went wrong R&D fixed it happly! R&D IS THE BEST! haha LATER YO!

~KEEP IT SIDEWAYZ!

[kdashy]

I had my 5 speed swap done by Ken, i also bought some various items from them, ed and Hsu are great to deal wtih.

[McRussellPants]

My motor just arrived today, it was more or less ontime from holiday breaks and me not knowing I had to setup an appointment.

Besides being covered in some of the finest sea salt the orient has to offer its a nice motorset.

So far all I've done is pop off the oil cap and turbo inlet and peek inside and looks perfect and turbo spins free with mininal side play, later today the valve cover and oil pan are prolly gonna come off for me to take a look.

review remains A+ from me

[Dr. Moreau]

i give them a B+ there were a few problems when i got my motorset last year, but ed went out of his way and even gave me his personal cell # so i can contact him while working on my swap a few thousand miles away in loserana. for those interested, they simply got the wiring harness mixed up, it was a late model s13 kouki harness they sent me instead of a redtop, but ed fixed it right by exchanging the harness free of charge. since then i've been to numberous drift events and beat the SHIT out of this motor. i recently did a comp. test on it while troubleshooting a fuel issue (turned out one of my injector o-rings broke), and the compression was excellent across the board. Ed was a great help with to get my motor running and even offered me some good deals on other parts.

Thanks Ed. :bigok:

[qwikspool]

i got my clutch replaced by them today. a+ job.

[kove]

i got my red top from them A+++ as well great guys

[Red Square]

i bought my motor from edward in 2002, before r&d factory opened. still running strong.

[LB.Motoring]

I picked up a Rb25 series 1 Ignitor from them, good guys, have anything.


Thanks,

-R

[yusuke1923]

They gave great deals! And really take good care of customers!!

[StaticX27]

Ed gave me a pretty bad feeling when I met him at D1, and from my experience from them so far, I'm glad I didn't take my car for the swap to them. My friend recently took an S13 to have a modified red top put in there. The car ran just fine in Japan, it was driven by the S13's owner before he cut the clip and shipped it back to the states. First, R&D said the car wouldn't run with his parts, so they sold him stock parts and made it "work." They swear the car ran when it was in the shop, yet they pushed it on the back of the tow truck to get it back to my friend's shop. Whatever, right?

We get it back to my friend's place and try to start the car. It fires up after alot of cranks, and then just dies. So we start it up again and keep giving it gas, that's about all we can do to keep the car alive, once you stop giving it gas, it dies. So we call Ed, and he reccommends a few things that make absolutely no sense that he wants us to replace on our own dollar. Whatever, fine, right?

None of his "solutions" work and he still hasn't gone down to pick up the car in order to make it work. In generally, both my friend and I are quite unhappy that we paid him for a turn-key swap, and we get back a 3000lbs paperweight. We paid him all the money he asked for, and even hooked him up on the S15 front clip that someone mentioned in this thread previously, and probably a bunch of other parts I don't know about. This was right around the time I was about to get my swap done in my S14, and originally, we were going through him.

After that experience, I decided to take my car down to another shop that was reccommended to me in Gardena (Garage Boso). I called them up and said I wanted my car in asap, they called me back with a truck to go pick up the front clip, car was dropped off on a Thursday night, swap was finished Saturday. I have a number of unverified rumors about R&D, like how most of the cars they turn out are started and maintained with carb cleaner just to show it works when you drive it out of the shop.

But no, from various reputable sources, I've heard he's shady as hell, and from others that he's a downright crook. However, I won't deny that people have had good experiences with him, and those people are the only reason he's still open.

[S13 Charlie]

I just dropped my car off with R&D Factory today, and they were very courteous and friendly. They showed me my engine and let me look over whatever I wanted, with no dirty looks or any hard feelings. The engine looked good with a little bit of grime, but what used engine doesn't have that? The turbo had zero shaft play, and spun freely. On top of all that, they told me that it'll be ready on Thursday. I'll reply again, when I get my car back, but right now, I'm feeling pretty good about these guys.

[redsuns3838]

Hey if anyone knows eds handle on zilvia, can you please PM it to me. or Ed if your reading this, shoot me a PM please. thanks

[mr_240sx]

gotta give Jack A++ for great service and being able to do me a little favor with my 5 lug conversion! will definately buy from them again

[KodSil80]

Willing to do business with Jack again, great product and great service!

[ultms14]

Sorry to hear that some of you have problem with r&d and Ed. I got my swap done there in 2005 and the engine still runs fine and strong. I dealt with Ed a couple of times afterwards for adding new parts like suspension, LSD, brakes... and he was always polite and give me honest advice on how to get the "best ban for the buck" parts to save $$. Sometimes he does not even charge me for some minor installations or troubleshooting and they will get the job done as promised. I've been running an e-commerce business since 97 and all i can say is no shop/store can have a 100% customer satisfaction, not even if you go to nissan dealers. A shop you are satisfied with might have many unsatisfied customers who you dont know about. So, be fair. R&D treated me right, but sorry to heard if you had bad experience with them...

[McRussellPants]

I just put 3/4ths of a tank of gas through my motor drifting last weekend and its still going.


good enough for me.

[adrians_s13]

i got my swap along with other misc. jdm chuki parts from them... A++ for customer service. about a week after my swap, my turbo lines were leaking, i took it back, they repaired it, and i gave them an s15 exhahust gasket to install, they changed my lines and gasket free of charge. needless to say, i will go back to them. Ed and Jack are good guys as far as my opinion goes. ^_^

[I_DID_SILVIA]

did my swap there about a month ago and they did a good job and jack is a hella koo guy.....i even seen him at the 626 meet and talked to him again...jack is honest at r&d and am planing on going there again A+++

[S13Boosts]

ugh THESE GUYS...:ugh: hahhha JK! there LEGIT+++ See ya guys soon BUY BUY From these guys...!:bigok:

[thedecapitator]

:down:

R&D Factory, and Edward, FAIL. Lousy, lousy service that wasted a lot of my time and money.

My situation is as follows.

January, buy a "front clip" from them, they tell me they are dissasembling it and to pick it up right before they close. I go to their shop around 6, pay the money and they give me a motor, trans, an ecu and some pipes. I get it home, have a few friends look at it and tell me what I'm missing.

The list was nearly 2 pages long, including such necessary items as an intercooler, numerous pipes, an ignitor and the intake piping / box. This was obviously a "piece together" motor set as opposed to a clip like I was told I was buying. Maybe it's my own damn fault for trusting them, but I think that's just bad business.

They give me most of the parts, they refuse to give me a recirculatory valve, hot pipe or a gauge cluster. When asked why not the gauge cluster (even though they had them in stock), they say "that's where the money's at!" (money, which I paid them, thinking it was for a full clip.). Way to be greedy.

Fine, oh well, I screwed up I'll deal with it.

Install the motor, piece together parts that cost me hundreds, now this motorset has cost me over 500$ more than a full front clip. Once again, man up, deal with it. Turn the key, doesnt' fire. Through checks we find the ECU is dead. We install a friends ECU and it fires. He says he'll let me borrow it for a few weeks so I can get this ECU replaced by Ed.

I call Ed, he says he'll replace it next day, give ECU to a friend to return to Ed (I have a dayjob.). Friend comes back with an s14 Blacktop ECU Ed said I could "borrow" and that it'd bolt right up. HAH. Fat chance, doesn't work at all. (Where my confusion lies is that he said he had a Red Top ECU in stock I could have. Where'd that go?).

Ok fine, I'll keep using the red top ECU I'm borrowing (which is broken as well. But the car runs). Ed says he's got another Red Top ECU coming the following weekend, and to meet him at the JTuned meet (which I didn't want to goto.). I goto the meet, stand in the rain 6 hours waiting for him, and call him multiple times. He finally answers and tells me "Oh I'm under a car, I will give it to you tomorrow", one would think this means he actually has an ECU in his possession. Thanks for making me stand in the rain.

Next day, friend calls Ed, he says oh we don't have an ECU for you (What happend to that one you had yesterday??!?!?!). "We have a shipment coming in a week we'll let you know." This was 2 months ago. Numerous calls have been made, basically, just getting the run around. Now my friend's been very gracious in letting me borrow his ECU, but this is too long. Now the ECU is being returned and I have no ECU to run on, unless I want to spend another 200-300$.

It pisses me off to be treated like this, and the only thing I can do in return is pay up the ass for parts twice and write a silly little review on Zilvia that no one will read. It's highly possible they really had some sort of shipping problem, fine, but don't keep lying to me and make me jump through hoops trying to track down this mysterious red top ECU that keeps going in and out of your inventory.

Fail.

i actually read your whole thread and thanks for the heads up now i will look somewhere else for an engine swap .. that is just wrong
they sure do seem thoug like total :mrmeph: for not even calling you while you wre in the rain for 6 fuken hours

[Drifter Z]

Good seller A++++

[downshift_sideways]

2 Thumbs down. I ordered a "working" HUD display cluster for $100.00 shipped.

The package was "sent" out, but never got to me. I paid for my item on DEC 21, 2007. I called the shop and spoke with Jessie. He said he would take care of it for me without any problems he mentioned that Ed was lagging on getting the item... That was about 2 weeks ago, Still no word. I would imagine, buying from a zilvia.net vendor that a simple transaction would go smooth. Will never send them a dollar again...bad business straight up.

Cliff notes.
*2Thumbs down
*Never received my package.
*Going on 2 months now.
*Will never buy from them again.business

[DreamN]

Ordered stance pro's from them. slow on shipping but they arrived.

Hoping they actually do trade my Q's bumper for one of their K's bumpers straight up when they have them in stock.

[SRdSil8T]

I heard they were good peeps

[EDacIouSX]

2 Thumbs down. I ordered a "working" HUD display cluster for $100.00 shipped.

The package was "sent" out, but never got to me. I paid for my item on DEC 21, 2007. I called the shop and spoke with Jessie. He said he would take care of it for me without any problems he mentioned that Ed was lagging on getting the item... That was about 2 weeks ago, Still no word. I would imagine, buying from a zilvia.net vendor that a simple transaction would go smooth. Will never send them a dollar again...bad business straight up.

Cliff notes.
*2Thumbs down
*Never received my package.
*Going on 2 months now.
*Will never buy from them again.business

December 21, 2007 + 2 months = Feb 21, 2008. I think your math is slightly off....

[downshift_sideways]

What I meant to say. Is we were going on the 2nd month.
As in the first 30 days have passed...

Problem has been resolved...finally.

[Ichito240]

I had my S14 Sr20DET swap done by R&D in July of last year and it was a very fast install, car ran good and is still running strong. I go back to R&D to have various work done on my car and I actually need to setup an apointment t ohave them check out my car again. They are the only place I go to have work done on my SR20.

Thanks guys, expect a call from me later.

Here are a couple of pics of what they did to my car:
http://a71.ac-images.myspacecdn.com/images01/104/l_105c6d8daf14d8a4aa0711e221a3d0ee.jpg
http://a139.ac-images.myspacecdn.com/images01/81/l_46c1256565aaeb3289063dbc91773b22.jpg

[cserrano86]

I just got my tranny swap done there today. Dropped my car off last night, picked it up today around 2. The work is great, they were really helpful in answering my questions, and the car is running smooth. The quote Edward gave me over the phone was the price I paid. No BS with these guys from my experience. I'd recommend them to anybody. Great job R&D. Thanks.

[Teddy]

Edward is the man! I've picked up quite a few things from his shop. Super nice guy, good prices as well.

I recommend him to anyone!

[boosted98gst]

Just wanted to let everyone know, that this is my 3rd motor from these guys and everything went smooth again, I called bucky this morning about picking up my clip, but their forklift was broken, he told me he was going to see what he could do, and I guess figured things out, he was able to do a leakdown test in front of my father who was picking the motor up for me, because he has his own semi, and was out in the area. I just wanted to let everyone know that these guys are legit and will do everything in there power to try to help you out, Thanks again bucky.

[besTint]

bucky is the shiet! he goes out of his way to get something done for YOU. he's the heart of r&d factory.

[cserrano86]

Hell yeah dude,
Bucky has worked on my car a few times with excellent work every time. I was supposed to be back in to get some more work done soon but I lost my baby to a minivan this weekend...I should call Bucky and let him know.

[Inland180]

Dealt with them once again and everything went smooth and great prices! Thanks Edward

[Addicted2Kouki]

Bought a KA aluminum radiator and maf adapter from him.
He actually ordered the wrong one [SR radiator].
He takes the time to go to the distributor and get the right one, fine.:rolleyes:
He said just go to lunch with the guys or come back in an hr.
I ended up eating lunch with the guys from R&D, they were pretty cool.

Went back to R&D, got the radiator, looked fine.
Went to pay him the $150 advertised in his advertiser sale thread.....
Eddie failed to mention its only $150 if its cash.... :down:
Thanks a lot.

Ended up paying $162 something out the door on my credit card.

Needed a maf adapter for an N60.
Eddie hands me a maf.
Says it should work.
Too bad it doesnt even bolt up.
Maf was $8 more.
Wouldn't be bad if it fit.

They were satisfactory other than the maf.

Do business with them again? Not too sure. Maybe, maybe not.
1-10 scale... I give them a 7.5.
Only because the good prices.

[rps13sr20]

Picked up an open diff from them today. Cool guys, good prices.

[tsx1racer04]

Bought an Alternator and radiator off of Ed today. Great prices. Super Nice guy!! A+++


BTW- Thanks for the fuses!

Ill be certainly be doing business with them again whenever I need parts.

[js13]

hell ya bucky is the shit and he dose go out of his way to get shit done ,,and he dose a great job when it comes to swaps ,, his kool people ,,,, an damn i still o that guy 100 buck ill give then to u when i go down there ,, lol ,,,,, all i have to say is that bucky is the shit

[boosted98gst]

I am going to paste and copy my other tread here so more people can see it.

R & D factory I am pissed
Here goes in the past year and half Ive spent over 6k at this place, 5 months ago I bought an engine (rb25det)from edward, over the phone I called several times and was told a mint rb25det clip is in stock, either way I put down half the money to hold the motor and told them I would pick it up in 3 weeks from ohio, I stuck to my word and when my father was in california in his semi he picked it up for me. I get the clip a week later, and was told it was missing IAC, alternator, coilpacks , harness blah blah blah I get a recipt from buckey saying what all it was missing and was told I would have everything within a week with his signature on the paper, I stayed calm not getting mad, but when I figure I pay more for a clip I should get everything mint and intact..either way .............As this is going on bucky decides to do my harness swap for me for the rb25, weeks go by I call and half the time no one answers , thats fine I understand people are busy but I do expect someone to call me back , I mean I did spend 6,700 with your guys shop......finally my dad is back in california again and I told him just to drop by and see if you can just pick the parts up , help them not spend money to ship it out since you are close, He gets my harness back but no parts, either way I get a harness back that looks like crap like a 3 year old did it and not one plug or harness was changed like we talked over the phone, just wiring hanging out some not even wrapped up......either way I send it off to get checked out from another supporting zilvia store and they could not belive he wanted me to pay for this work, either way it costed me 300$ to get it done the right way. Months go by and I hear the same thing over and over we will call you back when bucky gets back, this and this which is complete bullshit id rather you just say you dont have the part.........either way my car (#/f/chat/209526-r-d-factory-i-am-pissed.html#) is still down 5 months later because they promised me to get in one week and im still waiting to start my car, I do not even know if my motor works .......This is the last time im dealing with you guys............I held off along time to see if they would pull through but they take my kindness for a weakness and think im prolly not going to do anything about it, either way ive prolly sold over 40 engines for you guys from all my friends and located from california, co, to ohio .................I know this sounds cheezy because im 25 but im not able to do it face to face, but you better have my parts ready by tomorrow my father is going to pick them up for me because im in ohio at work......either way I just want my parts and I will never call your shop or deal with you again.
thank you!

300$ to fix shitty harness job
75 a peice for my coilpacks 450$ total
140$ used for my alternator and brackets
150$ for my IAC motors

PRETTY SAD WHEN SHOPS YOU DID NOT EVEN BUY A MOTOR FROM GOES OUT OF THEIR WAY TO HELP YOU GET STUFF .

[downshift_sideways]

What I meant to say. Is we were going on the 2nd month.
As in the first 30 days have passed...

Problem has been resolved...finally.

I also forgot to mention.

The HUD came in my mail. and I was refunded.

I checked to see if the HUD even worked.

FUCK no. didn't even illuminate.

So regaurdless my product was shit.

I threw that shit away.

Again.

Thumbs down.

[240esux]

my friend got his swap done from these assholes and on the way home there was rod knock so he called and took it back and tried saying that theres no room at the shop so he cant help out with that. so he finally got them to "swap" out the motor, and the dumbasses covered up the knock with thicker oil and did the same shit on the way home again. so we went back supposidly got it fixed and on the way home again, the turbo blew.
id never ever have these assholes work on my car, even if the swap was free!!!!! there motor swaps are cheap for a reason!!! there just built with whatever scrap parts are laying around the shop. :madfawk::madfawk::madfawk::cj::rl:

[boosted98gst]

this edward I want my right parts for my car so I can get it running, if it wasnt for your shop my car would of been on the road months ago.

[boosted98gst]

sorry for my lang I was just very upset.

[beeracing s14]

i wanna get my auto tranny replaced. i wanna have rnd do it. if job get done right, ill throw my 4 cents over for comment.

[boosted98gst]

EDWARD its been 1 year now and were are the parts you promised me over and over and over????? my car is still down because I bought this motor from your shop that was nothing I was told over the phone. I still have the written agreement that my dad got when we picked up the motor saying that I would recieve my parts within 14 days after you pick them up at the other warehouse. I have been nothing but a loyal customer that has spent over 7k in my hard earned money into ur shop only to be shafted over and over. I have called the shop over 20 times being a gentlemen and asking when and where are my parts, everytime its the same thing , " I will get them to you they are at my other warehouse" dude I gave you 365 days to get me my parts that you promised over and over to get me. MY CAR IS STILL NOT RUNNING BECAUSE OF YOUR LIES
YOU TOLD ME BEFORE I SENT MY MONEY THE REASON I SHOULD BUY A CLIP IS THAT WAY I HAVE ALL THE PARTS I NEED, BUT AFTER GETTING MY FRONT CLIP IT WAS ALREADY PICKED APART. NO DOUBT IN MY MIND YOU LIED TO ME OVER AND OVER.
I still need my wiring harness upper and lower, my coilpacks, my alternator

Like a typical scammer you stopped emailing me back and not even calling me back after you got my money.

[boosted98gst]

#/f/images/zilvia/statusicon/post_old.gif 09-14-2008, 03:25 PM R&D Factory (#/f/members/r-and-d-factory.html)
Zilvia.net Advertiser
#/f/images/rankings/3wheel.gif

Join Date: Sep 2005
Location: Montebello City, CA
Posts: 912
Trader Rating: (9 (#/f/traderratings.html?u=39340))


Re: parts
Quote:
Originally Posted by boosted98gst
Ive sent you 2 emails with nothing and it says you have logged into zilvia how come you are not aleast emailing me back? please I need these parts asap I need to get my car back I just a 1550 check for just keeping my car parked at this place at this car shop, Either give me my money back for this motor and I will even pay to ship it back to you its been nothing but bad for me and ive been nothing but a good customer. I will contact the better business bural if I do not hear back, im sick of this.

Hey J , sorry as you can see we have not turn on the zilvia for 3days ( myself was busy with a new shippment and visiter from Japan) and yes i got ur harness in the box right next to me, is from the same engine parts i send it to you last time it will be going by USPS priority to you. thanks , will give u the T# tomorrow .


ed

[boosted98gst]

like usual never got a tracking number, never got my stuff in the mail, not even an email or a call. How the hell is it ok to do this to people? I wish i would of never bought anything from you, how can you pay for somthing and never get what you pay for ? I concider this the same as stealing from someone, all you care about is yourself. You prolly will not even have the balls to come in here at try to lie or stick up for yourself because you know what you did is wrong.

[boosted98gst]

Edward the reason I put it out in the open like this is because no one would reply back to any of my emails or private messages, I tryed everyway in my power to do this the right way, I feel that the seller should be the one to go out of there way to make things right, but it has been the opposite I am the only one who calls you and I never get calls back letting me know anything. I went out of my way to spend the extra money to be sure I get a motor that is all 100% there with nothing I would have to buy , but this motor is missing so many things that I can not even justify buying parts for it when it should of came with my front clip. Are you telling me you have another motor for me? because that would be the only logical way to fix this problem. You have to admit I kept by my word by sending my money on time when I said I was and did everything to help you out with even setting up shipping for the motor. You know my address.

[gunmetalr32]

i had them trouble shoot my mr2 and after a year they never fixed the problem, also someone broke into the yard and bent my engine lid.... and my whole car was full of dog hair, and when i got it back running like shit he didn't want to refund me my money or replace the engine lid, after i fought for my money back he gave me a silvia conversion... i will never go there again!!!

[boosted98gst]

I spent more money on parking for my car then I paid for my front clip and it still does not run, I deserve somthing. Like a new front clip.

[kevmeistah21]

Maybe i shouldn't take my car over there.. I don't want someone messing with my car and dog hair! I did buy a speed sensor for cheap and the transaction was fast and ed was nice!

[veeates36]

I've had 2 transactions with R&D and everything went smooth.. They even gave me a $10 credit. Thanks again R&D

[Felipe]

and my whole car was full of dog hair

:axe: lol CHESTER!!! get out of there! lol

I have bought many part off them and have been going there for along time with no problems. I even had a VLSD installed there. Ed was a cool cat. Bucky (i think that was his name :hs:) presented me with the best service ever! Guys like that will make you go back to any shop. :2f2f:

I have heard stories like this before and makes me wonder. :-/

Sucks bro. Hope you get your stuff and get back on track.

[s15specR]

Youi're going to hear stories about every shop, people are not perfect, but it seems they are trying to fix the problem and not ignore it like others.

[Dustxking]

I have purchased several items from r&d great guys great customer service. I know it sucks in your sittuation but just work it out. It will work out in the end.

[boosted98gst]

I have purchased several items from r&d great guys great customer service. I know it sucks in your sittuation but just work it out. It will work out in the end.


Thats why he still does not reply to my im's or emails or phone calls my number must be blocked .

[R&D Factory]

Thats why he still does not reply to my im's or emails or phone calls my number must be blocked .

hello sir,
pm's have been sent. we are doing are best to try to resolve this unfortunate situation. we are hoping that we will move forward and reach a conclusion soon. once again our deepest apologies.

team r&d

[Trent J]

one of the great things about the southeast... swap shops aren't dime a dozen, take pride in doing my own shit, and don't have to deal with dickheads. cali is cool but fuck that.

[darius_tii]

i bought an oil pan from them
everything looked great and i was happy with the product.
upon trying to install it, i realzied it wwas defective

R&D Factory was SUPER cool about it, sent me a return shipping label, and refuded me my money no problems, no questions asked

Sucks that the oil pan did not fit, but i would DEFINATLY recomend them and buy from them again
thanks for the help again guys
Darius

[handinpants]

EDWARD its been 1 year now and were are the parts you promised me over and over and over????? my car is still down because I bought this motor from your shop that was nothing I was told over the phone. I still have the written agreement that my dad got when we picked up the motor saying that I would recieve my parts within 14 days after you pick them up at the other warehouse. I have been nothing but a loyal customer that has spent over 7k in my hard earned money into ur shop only to be shafted over and over. I have called the shop over 20 times being a gentlemen and asking when and where are my parts, everytime its the same thing , " I will get them to you they are at my other warehouse" dude I gave you 365 days to get me my parts that you promised over and over to get me. MY CAR IS STILL NOT RUNNING BECAUSE OF YOUR LIES
YOU TOLD ME BEFORE I SENT MY MONEY THE REASON I SHOULD BUY A CLIP IS THAT WAY I HAVE ALL THE PARTS I NEED, BUT AFTER GETTING MY FRONT CLIP IT WAS ALREADY PICKED APART. NO DOUBT IN MY MIND YOU LIED TO ME OVER AND OVER.
I still need my wiring harness upper and lower, my coilpacks, my alternator

Like a typical scammer you stopped emailing me back and not even calling me back after you got my money.

actually, a typical scammer does not have a business address, would never bring you to his/her place of business, you have to understand that this business is very busy. i need to mind my own business when it comes to other people's problems, but this negative post is just one of many other happy people who have been continuing to do business with this good service provider. wake up and realize that for every 10 customers there will always be 1 or 2 who are bitching about something, and until those 1 or 2 people can accept their part in the situation, nothing will get resolved.....

if you want cut throat deals on motor swaps and installs Ed has the best prices on stuff, from what i have noticed, he even gets aristo clips, and offers good deals on them too. he's where i am going to when i get my GS 300... as long as he still has that dog

[R&D Factory]

man louis Gonz got his account banned for not sending someone parts and that guy was waiting less than 6 months, meanwhile this rnd factory dicked you out of $7k but they haven't gotten their account banned yet? sounds like zilvia's going easy on them because they are a paid advertisor, i think thats crap though .... zilvia listen up, serve some justice to these advertisors that wrong your people

we have been working with boosted98gst to resolve this situation. due to different circumstances this has not yet been resolved but it is in the works.

r&d factory

[let5l1de]

Leased a cat from R&D. The deal is working out for me.

boosted98gst, sry to heat about that whole problem... It happens all too often these days. Sometimes it is the shops fault, other times things don't arrive in the containers as ordered. Either way its a tough business and even tougher to run a business well. Those good responsible businesses do exist. I know because I helped build, wholesale and retail with some of the biggest distributors & manufactures back in the early 90's and still keep in touch with a few today. (refrains from name dropping) More often it's typically a matter of paying a little extra at the larger and or more reputable companies.

Don't get discouraged on your build and just work out everything as best you can with them. It's very easy to get deadlocked in debate about what parts are owed. With that said, make your list of parts owed and or needed to finish your conversion. Email or Fax it over and they can go over the list to see what can be fulfilled. The objective is to get as many parts you are owed or needed (part owed are switched for others needed at equivalent value) as fast as possible. They can review line by line what parts are available for immediate delivery and send back the updated itemized parts owed or switched agreement. Package the parts, ship them and call it a day... or year in your case.

good luck.

[handinpants]

we have been working with boosted98gst to resolve this situation. due to different circumstances this has not yet been resolved but it is in the works.

r&d factory

in all actuality this is none of my business and i should just stay out of it. ed, I've come by there, and met you, and you were very nice, and that yellow lab dog was cool too, but due to family circumstances i was not able to follow through with my swap and you willfully refunded my deposit, which i am grateful for, i have deleted my prior post because i should not have gotten into this conversation.

[Charlie]

Hmm I guess I'll just spend the extra 20$ and buy my part elsewhere.

[gunmetalr32]

Hmm I guess I'll just spend the extra 20$ and buy my part elsewhere.i would... go to jpr motor inc... way better JPR Motor Inc. (http://www.jprmotorinc.com/)

[drift213]

RND is GAY.... i bought a turbo elbow from then that shit didnt fit right.....i go ask for my money back he says no WTF

[Yoci]

A+++ on RnD factory crew... I've been going to RnD factory since 07.. Thanks for the services done recently on my s13 and my g35 at the past...

Cris...